Quality Manager

*** ****** **. **************@*****.*** Home 903-***-****

Sulphur Springs, Texas 75482 Cell 903-***-****

SUMMARY

A team-oriented, hard-working manager with many years of experience in

Quality Management, Process Control, and Industrial Engineering. Skilled

in the areas of product testing, process monitoring, process control, Six

Sigma, and troubleshooting production processes. Able to successfully

function in either a Quality or Engineering environment.

PROFESSIONAL EXPERIENCE

AEROSTAR DIVISION OF RAVEN INDUSTRIES

Manufacturer of high altitude research balloons

Quality Manager, Sulphur Springs, TX 2005 -

2015

Managed all Quality functions at the Sulphur Springs plant. Assured all

product requirements were met and documented. During my watch, the plant

achieved an unprecedented success rate with these very large balloons made

from very thin materials. Worked with the Engineering and Production

departments to develop new small super pressure balloons. Managed five

employees in the quality department (two salary, three hourly).

. Vastly improved the relationship between Aerostar and our biggest

(toughest) customer. Changed from a confrontational relationship to a

cooperative relationship that worked together to improve their products.

. Managed the department to assure all products had proper quality support.

Made sure all quality employees were properly trained and equipped.

. Introduced Statistical techniques when analyzing quality measures.

Concentrated on process capability and ANOVA.

. Worked with Engineering and Production departments to establish

specifications for new products. Used statistical techniques to verify

the specs.

. Created spreadsheets and databases to monitor the results and trends of

most quality measures.

. Created databases that documented production/quality activities, and

allowed traceability of components.

. Developed near real-time reporting of repairs to balloons. Allowed for

faster response to production and/or equipment problems.

. Monitored the inventory of all balloon film and determined when new film

was ordered. I was required by our customer to attend all balloon film

runs at the supplier.

. Worked with the film supplier to closely monitor the resin quality and

production processes to significantly reduce film flaws.

TYCO HEALTHCARE / KENDALL (formerly Sherwood Medical) 1981 - 2003

Manufacturer of disposable medical supplies.

Process Validation Engineer, Commerce, TX 1993 -

2003

Responsible for the validation status of all processes within a non-union

facility employing 400 people. Other responsibilities included qualifying

alternate materials, resolving specification discrepancies, troubleshooting

process problems within the plant, and managing Six Sigma projects. The

validation group consisted of myself and four Validation Technicians.

Successfully completed Six Sigma Black Belt training and had two projects

underway. Projected savings for these projects exceeded $210,000.

Created and implemented a new injection mold validation program that set

tighter control of the molding processes, thereby reducing variation in the

processes.

Created a specification review team to investigate and reconcile

specification discrepancies found in the manufactured product. This action

permitted timely completion of subsequent validation activities.

Effectively worked in both the Engineering and Quality Assurance

departments. Coordinated two plant consolidation projects, and developed

inspection/measurement techniques that improved the accuracy of measuring

components.

Coordinated the testing and qualification of a new raw material for a major

component. The conversion to this new material resulted in a savings of

$40,000 per year.

Experienced with FDA cGMP and ISO requirements. Knowledgeable of the

Quality Systems approach used by the FDA and ISO agencies.

Industrial Engineer, ST. Joseph, MO 1981 -

1993

Responsible for classical Industrial Engineering duties which included time-

studies, line balancing, line layouts, and method studies for a union

facility that employed 700 people. Other responsibilities included

developing manufacturing costs for all new and revised products, assisting

with the annual capital and cost reduction budgets, working with Project

Engineers to automate production and designing layouts for new products.

Effectively worked with members of the engineering department and

production departments to achieve a total annual savings that ranged from

$800,000 to $1,400,000 per year.

Coordinated efforts with the plant department managers to develop the

annual capital and cost reduction budgets for the plant. Tracked capital

spending and cost reductions efforts, and reported the results monthly.

Effectively used an IBM System 34/36. Used Mapics II to maintain

item master, product structure, routing and work center files.

Prepared financial justification and purchased the personal computer

hardware, software and printers for the plant.

EDUCATION

B.S., Industrial Technology, University of Wisconsin - Platteville

TRAINING AND DEVELOPMENT

Special Microsoft Windows, all versions; Microsoft Word;

Skills & Microsoft Excel; Microsoft Access; Microsoft

Knowledge: PowerPoint; Microsoft Project; Microsoft Outlook;

Visio; MiniTab for Windows.

Further education:

Jan. - Apr. 2001 Six Sigma Black Belt 4-Week training course

Training developed by Tyco Healthcare QA

department

Contact this candidate