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Sales Customer Service

Location:
Jacksonville, FL
Salary:
50000
Posted:
March 18, 2015

Contact this candidate

Resume:

Alejandro Leon

**** ****** **, ************ ** **210

Cell: 904-***-****

Email:

**************@***.***

U.S. Citizen

Fully Bilingual Spanish

and English

Professional profile

Highly successful Sales and Marketing manager with over 15 years experience

managing an international portfolio of growth with new and prospective

clients. Negotiated contracts at all levels to expand product and service

mix, including business development in Latin America. Sales experience in

the food & beverage, consumer products and construction industries as well

as the aluminium, precious metals, auto and chemical raw materials

capturing major market share. Responsible for analyzing data on competitors

and industry to shape business strategy and develop new products and

services. Highly developed communication skills used in managing strong

international client relationships. Delivered information seminars on new

opportunities and negotiated optimal sales terms and conditions. Sourced

raw materials from Asian countries while focusing on sales and marketing in

Latin America.

Career summary

2014 - 2015 HASKELL COMPANY

Director Business Development Latin America

Generate strategic business plans to increase revenues and profits focused

on strategic account growth and retention.

Communicate and implement business plan

Review market requirements and research niche options

Identify and qualify opportunities

In charge of the business development for the Latin American market for

engineering construction,

design, packaging and process services

Key achievements

Developed relationships at the corporate office level

Conducted sales meetings and establish relationships with key players

Opened new key opportunities for the company

1992 - 2013 METCHEMICAL - Colombia

Sales and Marketing Manager

. Maintain relationships with clients to ensure they take up the best

package of products and services

. Create and implement strategies to grow market share and client base

. Build strong relationships with new clients while informing of products

and services

. Negotiate prices, terms of sales and service agreements with

representatives from a large portfolio of clients

. Source new suppliers throughout emerging Asian markets

. Research market statistics for industry trends and competitor' analysis

to identify potential opportunities for new products and services

. Deliver seminars and provide thorough customer support to drive new

market penetration

. Represent Engelhard Corporation for business development, marketing,

sales and customer service for the export of gold of mining companies and

central bank entities to U.S.A. refinery from Colombia, Venezuela, Brazil

and Argentina ($90 million)

. Follow changes in environmental law, manage the sale of convertic

catalysts for vehicles and public transportation (in Andean countries)

from Engelhard Corp ($20 million)

. Represent overseas aluminium and chemical companies to sell their raw

materials into new South American markets. Key companies include: KB

Alloys (U.S.A.), Alteo (France), Hoesch Metallurgie (Germany), CNBM and

Sinochem Tianjin (China), Novelis (South Korea) ($25 million)

. Represent major fabricators of packaging equipment from U.S.A. in

Colombia and other Latin American countries. (Barry Wehmiller)

Key achievements

. Directly target new clients resulting in a 15% increase sales

. Increase annual revenue from $1,000,000 to $2,000,000 in just 2 years

(2007 - 2009)

. Expanded the raw materials product line to include chemical products,

which led to increased sales of nearly 60% in the first year (2006)

. Captured 90% market share of exportable gold bars and gold hydroxide in

Colombia in one year (2004)

. Strategy involved in capturing this market of private companies and

central bank of Colombia by giving seminars, customer service support,

and competitive sales conditions

1991 - 1992 FILMTEX S.A. - Colombia

Sales Executive

. Work as part of the sales team with responsibility to increase sales

revenue and market penetration

. Collect and analyze market information.

. Submit recommendations to sales, product development teams Identifying

potential customers, scheduling sales appointments and negotiation deals

. Identify potential customers, scheduling sales appointments and

negotiation contracts.

. Developed marketplace promotions and specials to increase sales

Key achievements

. Increased sales revenues by 10% in one year

Education and qualifications

Bachelors Bachelors in Business Administration, Universidad Javeriana

- Colombia (1989)

Professional development

. Sales seminar - Kellogg School of Management Northwestern University

. Marketing seminar - Wharton University of Pennsylvania

. Robert Kiyosaki - Rich Dad entrepreneur coaching

. Rain Group - Sales Training

Key skills

. Excellent relationship building skills

. Strong business acumen and aptitude to identify key business issues

. Problem resolving

. Leadership

. Negotiation

. Organization and time management

. Presentation

. Strategy development and implementation

. Fully proficient in word, excel, power point and Cosential CRM

Personal details

Interests Reading, family, volunteer and charity work

Reference List Immediately Available



Contact this candidate