Customer Service Administrative Assistant

MODESTO melendez

** ******** ** . *******, ** ***40 . Phone 413-***-****

E-MAIL - ************@*****.***

Profile:

Professional, Bilingual, Certified Paralegal with a

Bachelor of Arts Degree in Legal Studies from an ABA

Approved Program

Education/

Certifications:

09/12 - 05/14 Elms College

Chicopee, MA

Bachelor of Arts Degree in Legal Studies

Advanced Paralegal Certificate (ABA Approved)

Westlaw Certification; Lexis Certification

Concordance Certification; Casemap Certification; Clio

Certification

09/09 - 05/12 Holyoke Community College

Holyoke, MA

Associates Degree in Criminal Justice

Internship:

01/14 - 03/14 Law Office of Ramos, Robinson and Rodriguez-Ross,

Springfield, MA

Expanded knowledge of six legal areas through

assisting Attorneys with case preparation (Personal

Injury; Landlord/Tenant Law; Civil Rights; Domestic

Relations/Family Law; Criminal Defense; Real Estate)

Prepared client files; Ordered Municipal Lien

Certificates, Title Examinations, and Plot Plans;

Prepared Preliminary HUDs; Prepared Legal

Descriptions; Drafted Deeds; Worked on Title

Commitments; Examined Surveys; Prepared Closing

Packages; Requested Payoffs; Intricate analysis of

case files; Established Elements; Made phone calls

to clients, other attorney's, lenders, agents, and

03/14 - 05/14 city to gather closing figures and documents;

Hired into Paralegal/Legal Assistant position at law

firm based on work ethic and successful internship.

Activities/

Presentations/

Observations: Elms College Law Society Member; Tour of Court System;

Observation of Various Cases (Civil, Criminal,

Motions, Perjury, Divorce, Custody, Suppression,

Sentencing); Case Law Research (Library & Online);

Real Estate Closings; Registry of Deeds;

Experience:

07/14 - 04/15 The Commonwealth of Massachusetts Committee for Public

Counsel Services (Children and Family Law Division)

& (Public Defenders Division)

Hadley/Northampton, MA

Administrative Assistant 3

Provided administrative support (MS Office, Copy,

Scan, Fax, Phone)

Managed, opened and closed cases in online databases

and hard files

Word Processed subpoenas, motions, running sheets,

03/10 -0 6/10 letters

Provided customer service for attorney clients

Census

Holyoke, MA

Enumerator

Door-to-door services

Conducted interviews in person and on phone

Administrative and clerical work

Skills:

-Languages: Able to speak, read and write fluently in

English and Spanish.

(Translator)

-Strong Computer Skills: Microsoft Word, PowerPoint,

Excel, Access

(Able to type 60+ wpm)

*Excellent Communicator; Detail Oriented;

Professional; Enthusiastic; Efficient;

Self-Motivating; Exceptional Reading and Writing

skills; Strong Organizational skills; Analytical and

Logical Reasoning skills; Office/Administrative

Other Work: Skills: Law Library Research skills; Electronic/Online

Research skills

Coursework: Holyoke Community College Tutor; AutoZone; Macy's;

Silver leaf Resorts Sales; Charter Communications

Sales;

Principles of Litigation

Computer Legal Research

Legal Studies 1 and 2

Interview/ADR

Wills, Trusts, & Estates

Advanced Legal Research and Writing

Sport Law

Law Office Computer Applications

Family Law

Gender and Diversity in the Law

Real Estate

Advanced Paralegal Seminar

Internship

Contact this candidate