Customer Service Manager

Location:

Posted:

March 18, 2015

Anup Mahat

E-mail: ********@*******.***

Objectives

Seeking for a job where I can utilize my skills and which offers chance for advancement as well as

allow me the opportunity to gain additional skills and experience.

Education

A-levels (2011)

Cambridge University(Orient College, Kathmandu, Nepal )

Diploma in Business (Currently Studying)

Australian Catholic University, North Sydney, NSW

Experience

-Cash management\admin, Customer Service Supervisor (Currently Working)- Coles Supermarket (36

Princess St. Brighton Le Sands)

Duties include:

• Dealing with customer queries

• Assisting the customer

• Cash handling

• Refunds

• Calculating closing and opening balance of all the registers

• Supervising team members

• General cleaning

• Providing feedback to the manager

• Closing the store

Strengths

Quick learner.

Extensive Background in Customer Service and working as bar attendant.

Have been awarded 100% at customer service by mystery shopper.

Good communication skills.

Computer Educated.

Good at working in a team.

Good at multi-tasking and following directions.

Reference

Available upon request