Service Manager

Yahaira Quinones

** ***** ***** ***** ** ***** Phone: 845-***-**** Email: *******.********@*****.***

EDUCATION

Fordham University Graduate School of Social Services, New York NY

Master of Social Work- Anticipated Graduation 2015

University of Rochester, Rochester, NY

Bachelor of Arts – Psychology

SUMMARY OF QUALIFICATIONS

Skilled in assisting individuals with substance abuse, developmental disabilities, and domestic violence

Bilingual speaking- English and Spanish

Experience in determining program eligibility for various state offices (OPWDD, ACS and OCFS), inputting client data on a weekly basis into a shared database, establishing and maintaining case files, coordinating travel for clients, and responding to client inquiries regarding their case status.

Over 2 years of experience of hands on experience in providing counseling and family referral services to families and individuals in needs.

Ability to use Microsoft Office, Netscape, and Internet Explorer.

EMPLOYMENT EXPERIENCE

Little Sisters of the Assumption Family Health Services- Preventive Department, New York, NY

Case Planner, August 2013- September 2014

Facilitated team meetings every 6 months to discuss progress of the case. Conducted intakes for individuals eligible to receive services through OCFS and ACS. Conducted weekly home visits to assess the home me ensure the safety of the family. Connected families to community resources, medical and social interventions, in order to ensure their overall mental /emotional well-being and promote self-determination. Draft individualized service plans based on the needs and goals of the individual. Draft weekly progress notes within the two week deadline.

Community Education Centers- Coleman Hall, Philadelphia PA

Program Counselor, April 2012-October 2012

Facilitated group seminars on cognitive based life skills curriculum. Met with individuals on a weekly basis in order to assist them in meeting their goals as per the service plan as well as to provide individual counseling. Implemented assessments created by the Pennsylvania Department of Corrections. Conducted intakes for new residents. Drafted individualized treatment plans within the 30 day time frame. Drafted weekly counseling notes within the three day time frame.

AllCare Provider Services, Bronx, NY

Medicaid Service Coordinator, September 2010-November 2011

Conducted intakes for individuals eligible to received services through OPWDD. Drafted individualized services plans in order to promote empowerment and community integration for individuals with developmental disabilities. Researched and coordinated waiver services based on the needs of the individual as well as monitor progress of current services. Drafted monthly progress notes by the deadline of the 1st of each month.

Hillside Family of Agencies: Hillside Children’s Center-Bridges to Health Program, Rochester, NY

Waiver Service Provider I, May 2009-August 2010

Created and implemented behavior modification plans for each client and attend treatment team meetings for each client. Met with children and their families on a weekly basis up to 4 hrs per client based on the initial treatment plan.. Drafted weekly progress notes within the7 day time frame.

1:1 Aide, June 2008- June 2009

Assisted teachers with daily activities including curriculum development, mealtime supervision, and playtime supervision. Create and implement behavior modification plans for the child. Drafted weekly progress notes.

Contact this candidate