Sales Representative

Heidi L. Wolfe

***** ******* ****., *******, ** *6037

317-***-**** *************@*****.***

PROFESSIONAL SUMMARY

Sales Professional with comprehensive, progressive experience focused on customer satisfaction.

Experience in account management, product support and product specification. Self-confident and

poised in interactions across all business hierarchies to ensure product solutions meet customer

specifications. Demonstrated abilities of building and leveraging relationships with customers and

providing a valuable resource. Result driven with a track record of consistently exceeding

expectations.

EDUCATION

Bachelor of Science, (BS); 1996

Indiana University, Bloomington, Indiana

PROFESSIONAL EXPERIENCE

Ohio Transmission and Pump, Indianapolis, IN; 2013 to Present

Territory Sales Engineer

Responsible for maintaining current accounts in territory and cultivating, developing and

growing new accounts in the territory.

Provide problem solving assistance to customers.

Develop strong business relationships, business plans and networks; increase sales and

margins.

Responsible for reporting activity, sales plans and trends in territory.

Develop business plans for all customers; uncover and develop new customers.

SMC of America, Indianapolis, IN; 2008 to 2013

Outside Sales Representative,

Increased market share and growth through the sale of SMC products.

Responsible for representing SMC in all activities associated with account support as well as

assisted in the training of SMC sales philosophy, products, policies, and procedures with

newer Sales Representatives.

Initially focused on territory development by identifying and qualifying accounts; then

worked-to grow market share in the qualified accounts.

Establish relationships with customers in order to retain, grow business.

Collaborate with personnel in specifying product(s) to meet solution demands. Provide

technical product support to customers.

Recommend select, size products for specific applications; sell value-added solutions by

providing assemblies of products; partner with distribution to grow sales.

Act as primary liaison for sales, product related issues throughout Indianapolis territory.

Manage and document the monthly SMC target account development through the Sales Action

Planning (SAP) process.

Consistently exceeded personal and team goals in all key metrics, including pipeline, daily

prospecting, new account and existing account development via target marketing, cold calling to

OEM’s and End Users.

Utilize promotions, campaigns (distributor open houses, demos), and business contacts to seek

out prospective accounts; introduce company and product; establish and cultivate a contact;

analyze prospect's needs

Develop and present sales proposals to client’s management staff; follow up and negotiate terms;

close transactions...

The Licensed Division of The Adidas Group, Indianapolis, IN; 2001 to 2008

Sales Coordinator/Global Accounts

Provide efficient service to OnField Apparel sales representatives, retailers, inside sales and

various other departments within the apparel division.

Assisted with the placement of apparel orders and their production and shipment in a

timely and efficient manner.

Responsible for three of the top accounts in the nation.

Galyan's Trading Company, Indianapolis, IN; 1998 to 2001

Purchasing Assistant

Developed the children’s athletic and licensed assortment for 23 retail stores.

Responsible for purchase order management and maintaining good vendor relations.

Executed price changes, over/miss shipment resolution and return authorizations.

Bath and Body Works, Indianapolis, IN; 1997 to 1998

Store Manager

Responsible for employee development including: training, motivating and coaching.

Complete operation liability to achieve sales, service, organization and profitability.

Responsible for meeting sales goals.

Achieved all merchandising objectives set by company to promote related sales plans.

Kohls, Indianapolis, IN; 1996 to 1997

Assistant Store Manager

Responsible for ensuring total store execution of Best Practices.

Provided leadership for the store in the following areas: Associate development,

communications, and analysis of business operations, expense management and general

store management.

Primary Responsibilities: Lead and directed Area Supervisors, Customer Satisfaction,

Merchandise Presentation, Payroll, Sales Management, Human Resource Management,

Operations.

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