Customer Service Sales Representative

Gerald Locker

**** *. ******** ***

Phoenix, Az 85043

Phone: 623-***-****

Cell: 623-***-****

E-Mail: ***************@*****.***

Core Qualifications

• Have a well rounded and intense • negotiations, hiring and

experience in managing both terminating employees, budget,

educational and business admissions, curriculum, missions

institutions for the past 25 years. and follow through to completion

Have developed the ability to and finding the right person for the

convince others that the right way is job through interviews, rewards and

to work together for the common motivation.

good.

Achievements

While at several position in the business world I maintained and exceeded the quotas each

month while at Anthem College Online, ICE Galleries and Computer Processing Institute.

My retention rate was between 91-94% and successful enrollment per month exceeded

14-16 clients.

While leading several schools I was, with the help of my staff, able to increase the

enrollment, increase the budget and hired staff that gave us a long term commitment. New

programs were developed and curriculum revised, where needed.

At each place I served I was able to take an active and vital part in the developments of

programs by suggestions and action.

Professional Experience

March Manhein Auto Auction

2010 to

Present

Tolleson, Az.

Lot Operations and Customer Service

Served the Company in two areas...lot operation, where I was

responsible for moving vehicles from spot to spot and customer

service, where I would assist dealers in securing and locating their

vehicles and solving any problems that might arise. I am still

working for Manhein on a part time basis.

February ICE Gallery

2008 to

March 2009

Phoenix, Az.

Sales representative/ Customer service

Helped clients decide on what cruise or resort they would sign on

for and help them with any problems or complications they would

come across. During the 13 months I remained with the company I

was honored as a "Rising Star" for quickly meeting and exceeding

the quotas set forth by the head of the admissions staff. I moved to

customer service, where I assisted the clients in sorting out any

glitches that may have come about.

February 2008 to Anthem College Online

October 2008

May 2001 to

January 2004

July 2005 to

September 2006

July 1999 to

July 2000

January 2005

to June 2005

September 1965 to July 1999

January 2004 to

July 2004

I would test potential students, place ads in the local paper, secure the physical site and

equipment, attend meetings and sign up new students. I left the position when we moved

Phoenix, Az.

to the Phoenix area.

Admissions

represenative Ministry of Education

Served the Hamilton, Bermuda

company for 8

months until they

lost their

Substitute Teacher

accreditation and

forced the company

to lay off all 210

employees. During I was hired to teach high risk students as a substitute teacher from January, 2005 to

this time I July, 2005. When the contract ended we returned to the States.

continually met and

exceeded the quota

set and maintained

a 94% retention Accurate Technologies, Inc

rate. It was my

position to call

interested

Ventura, Calif.

individuals to help

them decide on

going to an online

college, what areas Vice-President of Marketing and Sales Director/Office Manager.

they wanted to

follow, which would

lead them to their I accepted the position of Vice-President of this hi-tech manufacturing company to bring

degree. I remained them up to speed in several areas. The position was for a year and everything that was

always available for needed to be done was completed in 6 months.

the students and

would make sure

they new what the During this time we increased our payroll, our output of manufactured products and

total cost for the clients. I left to go with my wife to Bermuda, where she had a position offered.

program would be

and to make sure

that they did not fall

behind in their

King's College of Thailand

courses.

Bangkok, Thailand

Coconino

Community

English Instructor

College

During this time I taught English to a wide range of students and adults at the most

Flagstaff, Az

prestigious private English school in Thailand. I helped to set up various programs

while working at the school.

Site Co-ordinator

Didyasarin International School

While serving the

community college

Bangkok, Thailand

Principal

My responsibilities

included the entire

academic

program, assisted

in the accrediting

process, teacher

evaluations,

curriculum, master

schedule and all

duties assigned by

the owner. I also

taught two classes

in U.S. History.

various schools

and businesses

administrative

positions

I served numerous

schools and

businesses in the

States and

overseas in

various roles, from

Directors to middle

management roles

and was able to

make substantial

inprovements in all areas.

Education and Training

1974 Lowell State College( Univ. of Mass.)(Lowell)

Lowell, Mass., USA

Admin. & Supervision (Education)

M.Ed

1971 University of Iowa

Iowa City, Iowa, USA

Sociology

8 graduate credits

Received a grant to attend Univ. of Iowa during the summer of 1971 and took 8

graduate credits.

1969 Florida Atlantic University

Boca Raton, Fla., USA

Education

B.A. Education

1966 Miami-Dade Jr. College

Miami, Fla., USA

Eduation

A.A. Education

While boxing and working and helping to support a new family I decided that I

wanted to be an educator and started my academic career in Miami.

Certifications

Had teaching and administrative certificates in New Hampshire, Mass., Florida and

Tenn.

Community Involvement

Belong to the NRA, Optimist Club, International, Mass. Education Association and the

National Education Association, President of the Mass Chaper of the 3rd. Marine Division

Association, President of the Gold Coast Conference of the A.A.U. (Florida Chapter)

Affiliations

member of the 3rd. Marine Division Association, Nea and the Mea.

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