10+ years of proven track record in Mainframes Application

Subbarao R Email : *****.*****@*****.***

Mobile : +91-709*******

Executive Summary:

> 10+ years of proven track record in Visionplus/Mainframes Application

Development, Application Production Services and Project cum Resource

Management.

> Strong and effective communicator with exceptional analytical,

technical, negotiation and client relationship management skills with

the ability to ensure execution of time-bound deliverables.

> Exceptional Functional knowledge on HSBC Global Customer Data

management and Credit Cards functionality.

> Excellent Technical knowledge on Mainframes & Visionplus Technologies.

> Experience in influencing disparate teams and associates to gain

agreement on shared objectives.

> Experience in working with team working from remote locations.

> Experience in leading technical and business teams on IT projects

with process oriented perspective.

My present roles and responsibilities include:

> Resource Management (Goal setting & appraisals, development planning &

tracking, Timesheet, Leave approval, Team Events, Knowledge

transitions etc)

> Ensure optimum resource utilization

> Co-ordination with global and regional production support teams

working from US and UK locations

> Task prioritizations, reviews and SPOC for all delivery related issues

& concerns

> Act as Functional SME assisting the team on resolving their techno-

functional queries

> Participate in the regular Project Quality Audits

> Publish Weekly/Monthly Status reports and Dashboards to senior

management & other stakeholders

My previous experiences include:

> Analyzing Business requirements and provide Impact Assessment for

Credit Card projects

> Present technical and functional specifications to client business

team for final approval

> Proposal Writing, Cost Estimation, Project Planning

> Manage end-to-end delivery of development projects.

> Co-ordinate with Offshore (or Global) teams working at different

geographic locations

> Mentoring and conducting trainings on VisionPLUS and Credit Cards

business

> Provide pro-active solutions to client business for all VisionPLUS

related issues.

> Driving system Tuning Initiatives for VisionPLUS and Mainframe

systems.

> Develop root cause analysis for production issues.

> Business As Usual problem resolution

> Technical Review, Defining Implementation Strategy and Risk Assessment

> Preparation Of Test Conditions, Test Scenarios, Test Scripts,

Traceability Matrix, and Test Data

Technology:

Computer System Programming Tools

Languages

OS/390, Windows COBOL,JCL,CICS,DB2, Mercury Quality Center,

EASYTRIEVE,VSAM,SQL File-Aid, File - Manger,

Changeman, Endeavor, OPC,

Control-M,CA7,Beta92,SAR,OMC

S, EzyEdit

Qualifications:

Degree and Date Institute/Universit Major and Percentage

y Specialization

MCA, 2001 Bharathidasan Computer 72

University, Trichy. Science

IT Experience:

Previous Company Total Years Last Designation

HSBC GLTi, Hyderabad Ongoing (Feb 2010) Team Lead / Delivery Manager

EDS, Chennai Sep 2008 - Jan 2010 Project Lead

Satyam Computer May 2004 to Sep Software Engineer

Services Ltd 2008

,Hyderabad

Client location Working Experience:

Client Project Role Location Duration

GE Money, UK Bounceback Onshore Lead, Morley, Jan 07- May

Insurance VisionPLUS UK 07

ANZ Consumer Finance Heat Seeker Senior Test Bangalore June 06 -

Analyst , India Dec 06

Assignments:

Project Name Global Customer Data Management Utilility (GCDU).

Role Team Lead & SME

Organization HSBC S/W Development Centre, Hyderabad

Duration Since 06/2013 to Till Date

Project Description:

GCDU is an Central Database of HSBC group system which processes feeds from

more than 200 HSBC sites across the world and stored Customer data which is

useful to regulatory bodies of the bank

Roles and Responsibilities

V Single point contact for all GCDU Functional and Production

clarifications/issue from GLTi.

V Analysis & resolution of batch & online tickets of Production.

V Responsible for prioritization and distribution of tasks on day to day

basis.

V Prepare business analysis & Impact documents for all the incident

raised in production

V Responsible for delivery and review of all deliverables.

V Responsible for review of all release upgrade implementations in

Production.

V Participate in the implementation walkthroughs with the release teams.

V Responsible for coming-up with performance tuning and cost saving

ideas to improve the performance of batch and to add value to client.

V Participate in weekly and monthly status calls with Onsite.

V Project planning, Estimations for new requirements.

V Responsible for overseeing the Quality procedures.

Project Name HSBC - RTB - Collections

Role Team Lead & SME

Organization HSBC S/W Development Centre, Hyderabad

Duration 07/12 to 06/13

Project Description:

This project aims at making the credit card system available 24 x 7 for

customers. It aims at maintaining and tuning the system (Vision Plus,

initially a product developed by PAYSYS, USA which was acquired by FDI

(First Data International)) used by HSBC across some of their Business

Units.

As a part of this project we are handling Risk and Collection accounts

available 24 x 7 for customers along with functional/technical

enhancements. It is a CTA (Collection tracking and analysis) team to take

care of all HSBC supporting business units' Collection accounts. It

supports Non-Whirl surround teams like HUB: HSBC universal bank and WHIRL

surround teams like CTA: Collection Tracking and Analysis module, eCafe:

Collections Front end.

Roles and Responsibilities

V Analysis & resolution of batch & online tickets of Production.

V Responsible for prioritization and distribution of tasks on day to day

basis.

V Prepare business analysis & Impact documents for all the incident raised

in production

V Responsible for delivery and review of all deliverables.

V Responsible for review of all release upgrade implementations in

Production.

V Participate in the implementation walkthroughs with the release

teams.

V Responsible for Compliance (Bank card associations)

implementations.

V Responsible for coming-up with performance tuning and cost saving

ideas to improve the performance of batch and to add value to

client.

V Participate in weekly and monthly status calls with Onsite.

V Ensured adherence to all the quality norms followed throughout the

project like tracking the life-cycle of a ticket/issue/query

through Work Allocation Sheet (WAS), preparing analysis documents

for all the issues, logging of review comments in the REVIEW LOG,

preparing Minutes of Meeting(MOM) after every weekly call etc.

Project Name HSBC - RTB - Cards - LAM & CEE

Role Team Lead

Organization HSBC S/W Development Centre, Hyderabad

Duration 02/10 - 07/12

Project Description:

This project aims at making the credit card system (WHIRL - Vision PLUS)

available 24 x 7 for customers. It aims at maintaining and tuning the

system (Vision Plus, initially a product developed by PAYSYS, USA which was

acquired by FDI (First Data International)) used by HSBC across some of

their Business Units.

As a part of this project we support all Central Eastern Europe and Latin

America regions for sub-systems of Vision Plus CMS,TRAMS, ITS, CMS, FAS,

CTA, LTS, MBS, ASM, SSC & LMS. It also supports WHIRL surround systems like

TRIAD: Behavior Score and Strategies module, CTA: Collection, Tracking and

Analysis module, FALCON: Authorization Fraud analysis module, GCI: Global

Customer Interface module (Statements, Reports, and Letters), Ecaf :

Collections Front end.

Roles and Responsibilities

V Analysis & resolution of batch & online tickets of Production.

V Responsible for prioritization and distribution of tasks on day to day

basis.

V Prepare business analysis & Impact documents for all the incident raised

in production

V Responsible for delivery and review of all deliverables.

V Responsible for review of all release upgrade implementations in

Production.

V Participate in the implementation walkthroughs with the release

teams.

V Responsible for Compliance (Bank card associations)

implementations.

V Responsible for coming-up with performance tuning and cost saving

ideas to improve the performance of batch and to add value to

client.

V Participate in weekly and monthly status calls with Onsite.

Project Name ABN AMRO BANK RCC

Role Application Support Lead & SME

Organization EDS, Chennai

Duration 11/08 to 01/10

Project Description:

AAB RCC is a one of the Largest credit card processing systems and work for

different V+ Systems across the Globe for ABN India, ABN Taiwan, ABN

Pakistan,ABN Romania,ABN Indonesia, ABN Singapore.

PAYSYS Inc has developed the product VisionPlus a Credit Card Management

System. VisionPlus is a family of integrated financial software products

that provide a total management system for retail, Bankcard, and private

label credit card processing. It is a trademark of PaySys International

Inc., Orlando, Fl., and USA. The numerous modules within the system have

the unique capability of handling Authorizations, Application Management,

and Collections and Tracking, Customer Service, Merchant Services,

Cardholder communication and a host of other related activities in a very

effective and integrated manner.

EDS shall provide Batch and online Production Support to ABN RCC to

support VisionPLUS production environments. The project runs on a 24x7

support throughout the year.

Roles and Responsibilities

V Leading a team of 11 members for AAB RCC Production/Application

Support from offshore.

V Working on application issues.

V Single point of contact for all Application issues from offshore.

V Coordinated with Business, Onsite team and all the other vendors

working for AAB RCC.

V Preparing the matrix and discussions with client on weekly basis.

V Project planning, Estimations for new requirements.

V Responsible for overseeing the Quality procedures.

Project Name GECB Poland - Home Improvement

Role Senior Developer

Organization Satyam Computer Services Limited. Hyderabad

Duration 05/07 to 11/08

Project Description:

GECB business is very keen on introducing new customer oriented plans for

their precious customers time to time. As part of their continuous endeavor

to improve their products and facilities, GECB Poland have come up with a

new requirement to launch a product called Home Improvement that has

additional features over the existing RSFP product. The product would be an

enhancement over RSFP. The development activities will be achieved for the

Home Improvement product as per the Business Requirements for GECB Poland.

Satyam would take up a complete SDLC for accomplishing this new product for

GECB Poland.

Roles and Responsibilities

V Requirement analysis.

V Leading Development and testing efforts.

V Coordinating with various teams for system integration and testing.

V Reviewing technical documents, test scripts and test results.

V Interacting with client on requirement changes and UAT .

V Involved in analysis of the programs and preparation of the Technical

Documentation.

V Coding new programs & JCL's and made modifications to the existing

code.

V Code Review.

V Preparation of the Test Cases and Test Scripts.

V Execution of the Test Cases and Preparation of the Test Report.

Project Name GE-UK - Bounceback Insurance

Role Senior Test Analyst

Organization GE Money, Morley, UK (Client Location)

Duration 01/07 to 04/07

Project Description:

GE Money UK is planning to launch a new insurance service called BOUNCEBACK

for their customers. As a part of this product features, GE money Bank will

pay half of the Customer balance as first part of the claim payment

processing. The customer will then have up to six months time to visit a

recommended Debt advisor for improving his financial condition. During this

time all activities for the cardholder will be freezed.Depending on the

advice of the Debt Advisor if the financial condition of the customer

improves all normal activities on the cardholder will resume. If the

Financial condition of the customer doesn't improve till the end of the six

months period, the customer's second claim will be processed through

Genworth. The remaining balance on the cardholder will be cleared off and

the account will be closed and re-scored six months later, subject to

existing account scoring criteria.

Roles and Responsibilities

V Preparation of Test Conditions, Test scripts.

V Prepared Batch calendar/Batch schedule for batches.

V Execution, Test results documentation

V Involved in Business conf calls, Discussions.

V PVT Verification.

V Test Director maintenance & Statistics & reports generation

Project Name ANZ Consumer Finance - Heat Seeker

Role Senior Test Analyst

Organization ANZ Consumer Finance (Client Location)

Duration 06/06 - 12/06

Project Description:

The Consumer Finance Business currently offers a range of both Credit and

Debit card products to the Australian Cards market.ANZ have chosen to

introduce the Platinum product to their current mix of Consumer credit card

products for the Australian market. The Platinum card will be targeted

towards the "top end" credit card user, i.e. High spenders who generally

have higher credit limits This target segment will be offered superior

service and features from the existing card products offered, such as

higher credit limits, more attractive loyalty programs, VIP customer

service.

Roles and Responsibilities

V Preparation of Test Conditions, Test scripts.

V Prepared Batch calendar/Batch schedule for batches.

V Execution, Test results documentation

V Involved in Business conf calls, Discussions.

V PVT Verification.

V Test Director maintenance & Statistics & reports generation

Project Name GECF, Japan - MC2

Role Module Lead

Organization Satyam Computer Services Limited, India

Duration 05/04 - 06/06

Project Description:

GECF Japan is having an existing Credit Card portfolio and it supports

Credit Card and Loan functionalities. This portfolio is run using the

VisionPlus product, which runs on Mainframe and supports an end-to-end

processing for Credit Card processing.

Roles and Responsibilities

V Region setup & parameter verification & communication to Client.

V To be responsible for the UAT batch file processing for testing and

implementation Of the MC2 Project.

V Status calls with Business, developers & others vendors.

V Communication & co-ordination with in-house teams and other vendor

teams on fixes, abends, fix promotional issues, customizations, batch

hold, and data problems.

V Change management.

V Analysis of the programs and preparation of the Technical

Documentation.

V Coding new programs & JCL's and made modifications to the existing

code.

V Code Review.

V Preparation of the Test Cases and Test Scripts.

V Execution of the Test Cases and Preparation of the Test Report.

Training / Continuing Education Summary

Program or Course Coverage Organized By

Functional Vision Plus BASE I&II HSBC

Certification on CMS module

Technical Mainframes Track1&2 HSBC

certifications

on Cobol,JCL,VSAM,DB2 & CICS

Process Internal PMP certification. HSBC

Process ITIL V3 foundation training HSBC

Mercury Test Tool for Test Management Satyam Computer

Director Service

Achievements

V School topper SSC exams

V Received several Client appreciations from GE Money,UK for Bounceback

Insurance - Subbarao was the Onshore coordinator for this project at

Satyam.

V Spot Award for HSBC LAM Production Support - Subbarao was the Team

Lead for this project at HSBC.

V TEAM award for GCDU Production Support - Subbarao was the Application

Support Lead for this project at HSBC.

V Raise Award for GCDU Production Support - Subbarao was the Application

Support Lead & SME for this project at HSBC.

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