Name: Ma. Teresa Lara Primavera
Address: ** - * *. ********* ******, Arty Subdivision,
Marulas, Valenzuela City
Mobile Number: (091*-*******
Email Address: *******************@*****.***
CAREER OBJECTIVE
To actively take part in an organization where I can utilize my skills and
experience in Hospitality industry as I continue to contribute in providing
quality customer service while growing professionally.
EDUCATIONAL BACKGROUND
. Mandarin Class-Level 1
Chiang Kai Shek College
1274 Padre Algue St., Tondo, Manila
July - September 2011
. Tertiary
Bachelor of Science in Hotel and Restaurant Management
Major in Institutional Management
St. Paul UniversityManila
680 Pedro Gil, Malate, Manila
June 2006 - March 2010
. Secondary
Philippine Buddhist Seng Guan Memorial Institute
U.E. Subdivision, Northern Polytech, Potrero, Malabon
June 2002 - March 2006
. Primary
Philippine Buddhist Seng Guan Memorial Institute
U.E. Subdivision, Northern Polytech, Potrero, Malabon
June 1996 - March 2002
WORK EXPERIENCE
. CASHIER
THE MEDICAL CITY-SM NORTH
February 10, 2015 up to present
Receive all cash payments for the Clinic. Responsible for the accurate
reconciliation of daily receipts. Assist with the general clerical
functions within the Clinic
. BARISTA
DELA CHAMBRE HOTEL-BINONDO,MANILA
April 21, 2014 - September 9,2014
Prepare or serve hot/cold beverages, such as coffee, espresso drinks,
blended coffees, or teas. Order, receive, or stock supplies or retail
products. Receive and process customer payments.
. FOOD ATTENDANT
TOKYO CAF -SM MEGAMALL
September 3, 2013 - February 3, 2014
Works the reception and greets guests. Ensures accuracy of orders and
enters them to the POS machine. Maintains cleanliness and order at
the dining area. Assists guests to their tables.
. COCKTAIL ATTENDANT
BANQUET FUNCTION-MANILA HOTEL,LUNETA PARK,MANILA
February 12, 2013 - July 12, 2013(ON CALL)
Assisted in the preparation of banquet facilities as well as in
cleaning up after functions. Escorted guests in a friendlyand
courteous manner to their assigned tables during events. Monitored
and maintained level of cleanliness per table.
. FOOD AND BEVERAGE ATTENDANT
ATRIUM LOUNGE-CENTURY PARK HOTEL,MANILA
May 10,2012 - October 15, 2012
Performed tasks of a receptionist. Attentively took beverage orders.
Ensured that the guests' tables are well-kept. Obtained orders and
communicated them with the hotel's chef for placement.
. FOOD AND BEVERAGE ATTENDANT
BANQUET FUNCTION-CENTURY PARK HOTEL, MANILA
March 5, 2012 - May 9, 2012(ON CALL)
Accentuated tables for weddings and other occasions. Assisted waiters
in providing quality hotel service to guests. Participated in
activities of chefs, cooks, and other personnel involved in preparing,
cooking, and presenting food in accordance with banquet facilities.
. CUSTOMER SERVICE ASSISTANT
BREADTALK-ROBINSONS PLACE ERMITA
September 6, 2011 - October 26, 2011
Assisted the CSA head in dispensing bread. Performed customer service
and resolved complaints. Ensured that money in the POS machine was
well-accounted for.
. GUEST SERVICE OFFICER
HYATT HOTEL AND CASINO MANILA-CLUB OASIS DEPARTMENT
September 14, 2009 - November 22, 2009 (OJT)
Worked the front desk, greeted guests, completed check in and check
out transactions, and answered multiline telephone. Provided general
information and assisted guests regarding hotel services. Assisted
regular staff in their marketing strategy. Made daily sales report.
. RECEPTIONIST
KKK RESTAURANT-SM MALL OF ASIA
June 23, 2009 - August 5, 2009 (OJT)
Welcomed and greeted guests. Helped in the smooth flow of rendering
satisfactory service to clients. Assisted the executive chef in
preparing the ingredients needed for food service.
TRAININGS AND SEMINARS ATTENDED
. BOOSTING YOUR CONFIDENCE INSIDE AND OUT
School Coffee Shop
St. Paul University Manila
February 26, 2009
. PROPER ETIQUETTE: DINNER DATE AND TABLE MANNERS, AND BUSINESS
CONFERENCE
HRM Training Center
St. Paul University Manila
February 25, 2009
. HOW TO DRESS FOR A JOB INTERVIEW
HRM Training Center
St. Paul University Manila
February 25, 2009
. SHARP MINDS - "THE HRM CAREER TALK, SKILL EXHIBITION AND WORKSHOP"
Levesville Hall
St. Paul UniversityManila
February 18, 2009
. HOTEL FAMILIARIZATION
Conference Room
Orchid Garden Suite, Malate, Manila
September 18, 2006
. HOTEL FAMILIARIZATION
Conference Room
Sofitel, Manila
September 18, 2006
STRENGTHS AND SKILLS
. Capable of conceptualizing and designing tables for various events
. Knowledgeable in making centerpieces and cake decorations
. Can understand Chinese specifically Fukien
. Computer literate - PowerPoint presentation, Microsoft Office and Word
. Capable of dealing with people with varied personalities
. Can operate fax machine
CHARACTER REFERENCES
Mary Grace Leongson, PhD
Program Chairperson
St. Paul University, Manila
680 Pedro Gil, Malate, Manila
(02)524 - 568
Rosalind Li
General Manager
DelaChambre Hotel-Binondo, Manila
Rosa A. Villamor
Clinic Manager
The Medical City-SM NORTH
PERSONAL INFORMATION
. Birthdate: August 15, 1989
. Civil status: Single
. Religion: Catholic
. Nationality: Filipino