Customer Service Office

RESUME

OBJECTIVE

Zeal to be associated with a fast growing

Obj100

organization that gives me the scope to

apply my skills and be involved as a part

Mr. HARISH K M MR

of the team which dynamically works

towards the growth of the organization

Address for Communication:

which in turn helps in boosting my

KOTTASSERY(House)

career.

KIZHUPILLIKARA(PO)

THRISSUR DT)

Pin-680702

EDUCATIONAL QUALIFICATION

SSLC (BOARD OF KERALA)

Contact no: VHSE (travel and tourism)

My Mob No :+91-998******* Bachelor of tourism studies (mahatma

E-mail id: ****************@*****.*** Gandhi univercity)

Personal Details:

PROFESSIONAL QUALIFICATIOON

Date of Birth : 02/09/1991

FOUNDATION IN IATA FIATA

Gender : Male

WITH DISTINCTION

Nationality : Indian

Religion : hindu

COMPUTERRESERVATIONR

Mother Tongue : Malayalam

SYSTEM(ABACUS, AMADEUS,

Languages Speak: English, Malayalam,Hindi

GALILEO)

Languages Read &

Write: English,Malayalam, Hindi.

AREAS OF INTEREST

Marital Status : Single TICKETING,CUSTOMER SEVICE AGENT

Father’s Name : mohanan

Mother’s name radha PROFESSIONAL EXPERIENCE

ONE YEAR CUSTOMER SERVICE

AGENT AT COCHIN

Permanent address: INTERNATIONAL AIRPORT

KOTTASSERY(House)

KIZHUPILLIKARA(PO)

THRISSUR (DT) TICKETING EXPERIANCE IN AKBAR

Pin-680702(PIN)

TRAVELS OF INDIA PVT

LMTD(HEAD OFFICE MUMBAI)TILL

THIS DATE

COMPUTER PROFICIENCY

Basic knowledge of Computer Applications(MS Office),

E-mail Internet explorer

CRS( Amadeus,abacus,galileo)

PERSONAL APPRISAL

Good communication skill, self motivated personality, a team player having

strong mentoring, team building and counseling skills and have

understandingof global business fulfillment areas.

Keen determination in taking up any challenging task and fulfillment of the

same, within given time frame.

Excellent interpersonal skill, confident and in interaction with individuals at

all levels readily developing support with clients and colleagues

PERSONAL STRENGTHS AND ATTRIBUTES

Ready to accept challenges

Resourceful and innovative

Energetic,Co-operative and conscientious

Quick Learner

Hard worker and committed.

Good Time Management

DUTIES AND RESPONSIBLITIES HANDLED

•Greeting and assisting airline customers in a polite and courteous manner

•Checking in passengers at the airport and assisting them in the ticketing and

reservation procedure

•In exceptional cases, helping passengers rebook the itineraries and

get boarding passes •Ushering passengers to the aircraft

•Answering the client queries about the arrival and departure

timings of the flights •Monitoring food and water supply for the

flight passengers and crew members

•Assisting staff members for smooth and safe operations matching the standards

set by the company •Making announcements for passenger information

MY WORD

I hereby declare that the above information furnished is true to the best of my

knowledge& belief.

YOURS FAITHFULY

HARISH KM

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