Customer Service Quezon City

JAYROLD AGUSTINES FORTE

Blk. * Lot * Mercury St. Estrella Homes II Deparo Caloocan City

Contact No. 090********

E-mail Address: ************@*****.***

OBJECTIVES:

To be able to learn different kinds of skill and techniques. And to widen my experience and

ability. To follow every task might be given by the company and willing to be trained what a

professional is

Personal Information:

Date of Birth : July 22, 1992

Place of Birth : Novaliches, Quezon City

Gender : Male

Age : 22 yrs. old

Height : 5’7

Weight : 145 lbs

Religion : Roman Catholic

Father’s Name : Nestor A. Forte

Occupation : Electrical Engineer. (Business Owned)

Mother’s Name : Clara A. Forte

Occupation : Full Housewife

Educational Background:

2010 – 2014 :Tertiary

Bachelor of Science in Travel Management

Our Lady Of Fatima University

Quezon City

JOB EXPERIENCE

Aug. 12, 2014 – March 15, 2015 KyoChon 1991, Philippines

SM Fairview. Quezon City.

Front of the House Dining Staff.

On the Job Training

Jan. 03, 2014 – Feb. 05, 2014 Legworks Events and Luxury Yacht Cruise.

CCP Bay Terminal, Pasay City.

Executive Staff

(Reservation Officer, Food and Beverages

Staff)

SKILLS

- Good in Computer Skills (MS Office)

- Good Communication Skills

- Pro-Efficient

PERSONAL ABILITES

• Hard working and result oriented

• Dedicated and Committed

• Initiative and self motivated

• Can follow instructions correctly

• Have sense of humor

• Can get along with others

• Good team player, follower and leader

Genuine customer friendly attitude

TRAININGS AND SEMINARS ATTENDED

- Philippine Airport Gound Support Solution (PAGSS)

(Customer Service and Flight Attendant Workshop)

NAIA, Pasay City

- Trainee at LEGWORKS Events and Luxury Yacht Cruise (January 2014)

CCP Complex, Roxas Blvd, Pasay City.

- Domestic Tour of a UNESCO World Heritage Site (October 2013)

UNESCO World Heritage Site and Ramsar Convention Wetland

Puerto Princesa, Palawan, Philippines.

- Global Distribution Training (Amadeus) (April 2013)

Our Lady Of Fatima University QC.

- Domestic and Eco Tourism Tour (October 2012)

Puerto Del Sol Beach Resort and Hotel Club, Bolinao, Pangasinan

- Domestic Tour and Learning in Sagada, Mt. Province. Philippines

- Tour Guiding Techniques (February 2012)

Our Lady Of Fatima University, QC.

- Food Carving Seminar (August 2011)

Our Lady Of Fatima University, QC.

- Hazard Analysis and Critical Control Points (HACCP) (October 2010)

Ponte Fino Hotel and Residencesn, Batangas City

CHARACTER REFERENCES

Ms. Eymare Bacasmas-Po

Account Manager

LEGWORKS Events and Luxury Yacht Cruise

Contact Info: 091********

Mr. Reynaldo H, Carandang Jr. / MBA

CHIM Dean

Our Lady Of Fatima University, Quezon City

Contact Info: 9365515

Ms. Princess Juliah Petallana

BS Travel Mngt. Practicum Coordinator

Our Lady Of Fatima University, Quezon City

Contact Info: 9365515

I hereby that the above information is true and correct to the best of my knowledge and

belief.

Applicant’s Signature

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