Resume
Name : Gopala Krishna Chitta
Address : ***, **** **.*, **** Colony, Neredmet
Hyderabad – 500 056.
Contact # : 098*-***-****
Academic Qualifications:
Qualification Institute / University Year
MBA ( Strategic Management) Osmania 2004
Ph.D ( Strategic Management) Osmania In progress, expected to
complete by the end of July
2015
Experience Summary : 27 years in the industry in different sectors at various
management levels
Organisation Post Held Period of Service
From To
IT Startup, Hyderabad Head, Technology & 2009 To Date
Strategy
Surya Group, Hyderabad Vice President 2007 2009
Satyam Computer Services Ltd, Senior Consultant 2000 2007
Hyderabad
2005 2006
Satyam Malaysia Global Delivery Head
Kindle Banking Systems (Misys Group Project Manager 1998 2000
Enterprise, Europe), Bangalore
State Bank of India, Mumbai Asst. Manager 1988 1998
C M C Ltd, Hyderabad SE 1985 1988
ACADEMIC EXCELLENCE
Badruka Institute of Foreign Trade, Adjunct Professor 2012 To 2014
Hyderabad & Badruka-AIMA
Siva Sivani Institute of Management, Adjunct Professor 2011 To 2012
Hyderabad
Responsibilities in various capacities: ( in different organizations )
Strong Project / Program Management experience and handling heterogeneous cultural teams and
delivery excellence
Strictly adhered to Project Management methodologies in achieving the desired results
Played the role of Consultant to the customers and others stakeholders and helped them to achieve
their objectives
Training of the domain experts and work towards the success of the projects
To mentor the teams for compliance of quality norms and best practices throughout the execution
to achieve highest customer delight. This is to ensure process improvements, wherever needed
and implement within the program
Actively involved with the organization’s hiring team to support and oversee the process of
Recruitment, Selection and Training
Key responsibility includes to build and maintain relationships with key customers, partners and
stakeholders ( internal & external ) to ensure smooth functioning of the programs
Performance Appraisals of the teams
Project Presentations to the internal management and the customer managements
Skills:
Track record of managing complex global projects with excellent processes and delivery
methodologies
Outstanding verbal and written communication skills
Ability to learn and adapt very quickly to changing environments
Very strong critical thinking, problem solving and analytical skills
Ability to create strategic plans and long term approaches to complex problems
Excellent team motivation skills
Resolution of conflicts of interests
Be a highly independent self starter ( Learned this as an entrepreneur )
Strong managerial instincts to drive project leaders towards outcomes, goals and timelines
through project management excellence
Strong Project time management skills
RESEARCH AND CONSULTING
Research Interests
Entrepreneurship, e-learning, Manufacturing Excellence, Supply Chain Management, HR,
Technopreneur-owned Firms / Startups, Customer Relationship Management
Consulting Interests
Operations Strategy, Manufacturing Excellence, Procurement Management,, Supply Chain Innovations,
Business Process Management, Six Sigma and Total Quality Management.
Consulting Assignments
• Setting up an IT startup for a manufacturing industry from scratch and bring up to a level of
productivity in sales and revenues
• Business Process Consulting for a Pharma organisation for the implementation of ERP
• Business Process Consulting for a Healthcare organisation
• Supporting a US based organisation for setting up their ODC
SPECIALIZATION AREA: STRATEGIC MANAGEMENT
Doctoral Thesis
An Employee Perception of Corporate Governance
Dissertation
State-of-the-art Literature Review and Case Studies Global Corporate Governance Practices
Courses Taught
• Logistics and Supply Chain Management
• Operations Management (Core Courses)
• Operations Strategy
• HR
• Strategic Management
• IT
• Program Management
ACHIEVEMENTS AND AWARDS
Scholastic
• Best Delivery Manager
Job-Related
• Trained personnel and led teams with diverse backgrounds and interests across the globe during
large critical projects
• Implemented Six Sigma methodologies within the organization for the improvement of the
processes
Publications : Published papers in various journals on Corporate
Governance
Certifications : Certified Management Consultant (CMC)
Business English Certificate from Cambridge
University
Memberships : Institute of Management Consulting Institute, Mumbai
& TiE (The Indus Entrepreneurs), Hyderabad Chapter