Freelance
Resume:
CURRICULUM-VITAE
Yogesh Das.
Present Address: House # 1065
2nd Floor, DLF Phase - 4. Sector- 43.
Gurgaon. Delhi NCR.
Mobile: +91-844*******.
Email: **********@*****.***
Objective
Enthusiastic, ambitious and highly organized hospitality professional looking to use industry knowledge and
experience in a management position. To strive towards perfection constantly with complete commitment and
conviction.
Employment History
July 2013 – June 2015: Trainer New Delhi. India
Freelance
Responsibilities:
Appointed as a Personality Development (PD) & Aviation Trainer.
To train the students to change their personality and match the aviation industry standards.
Also advice them to enhance their personal body language and posture.
To guide them with the attire and self presentation in public places and interviews.
To clear the doubts and light them up with basic tips on humanity.
Skills demonstrated:
Imparting knowledge with real life experiences and scenarios.
Focus on the inner thinking, and attitude of the trainees and students.
Responsible for students handling with professionalism.
March 2010 – May 2013: Manager Shillong. Meghalaya. India
G. B. Electronics Pvt. Ltd.
(House of Electronics Goods)
Responsibilities:
Maintain correspondence and visit main suppliers outside Shillong.
Responsible for keeping the Stock record up-to-date and make daily
Sales report on the same.
To ensure Daily and Monthly targets were achieved.
Responsible for packaging to distribution of goods to locals and suppliers.
Also into tourist transportation business from home town to various places.
Skills demonstrated:
A strong focus on customer service.
People management and communication skill.
Responsible handling of cash.
Oct 2009 - Feb 2010: Asst. Executive Gurgaon. Haryana. India
Patient Service Department (Hospitality).
Medanta, the Medicity
Responsibilities:
Handling inflow of Patients and assisting them.
Receiving calls from various parts of the world.
Working as a team in the Front Office.
Maintaining professionalism in delivering hospitality
among patients and their relatives/care takers.
Trained and supervise junior staff members.
Skills demonstrated:
Customer service and excellent people skills.
Responsible for telephone handling of customer.
Communication skills and work management.
Aug 2006 - Nov 2007: Manager
Pyrbot’s Speed Tech Pvt. Ltd. Shillong. Meghalaya. India.
Responsibilities:
Appointed as a Manager for the work shop and was responsible for the growth of the business.
Responsible to promote and bring in more business with total customer satisfaction.
To make record of the stock and daily report on the same.
From workers to the higher post, was responsible for smooth flow of the business.
Modification of 2&4 wheelers was the main area of concentration.
Skills demonstrated:
A strong focus on customer service.
People management and communication skill.
Responsible handling of cash and salary of the staffs.
Internship
Dec 2008 - Jan 2009: Management Trainee New Delhi. India
Indira Gandhi International(IGI)Airport
GMR Infrastructure Ltd. (DIAL)
Responsibilities:
Handling passenger(s) inflow into and outside the terminal building.
Assist the passengers with their issues and give them valuable information.
Issue resolving for the passenger(s) with Immigration Clearance, Custom Checks and
Transportation to city side and Domestic Airport.
Skills demonstrated:
A strong and an excellent customer service and people skills.
Communication and customer handling skills.
Responsible for customer handling with professionalism.
Education
University Diploma in Airport Management Avalon Aviation Academy (Aptech Ltd.)
& Customer Care. (Hospitality). New Delhi & Vinayaka Missions
Graduated: January 2010. University, India.
Bachelor of Arts (Pass Course) North-Eastern Hill University (N.E.H.U.),
Graduated: February 2007 India.
H.S.S.L.C. (12th Pass) St.Peter’s Higher Secondary School.
Graduated: 2002 Meghalaya Board Of School Education
(M.B.O.S.E). Shillong, India.
S.S.L.C. (10th Pass) G.P. Higher Secondary School.
Graduated: 2000 Meghalaya Board Of School Education
(M.B.O.S.E). Shillong, India.
References
Ligin Josh - Manager.
CR Aviation Academy. New Delhi. India
Mobile: +91-971*******.
Jonas Pyrbot - Owner.
Pyrbot’s Speed Tech Pvt. Ltd, Shillong
Mobile: +91-908*******.
.
Lucy Gangmei - P atient Service Department .
M edanta, the Medicity. Gurgaon, I ndia
Mobile: +91-956*******.
Mandeep Singh Gabba - Management Trainee. (currently working with Air India SATS)
IGI Airport. GMR Infrastructure Ltd. (DIAL). New Delhi. India
Mobile: +91-971*******.
I, hereby declare that the above mentioned information(s) are true to my knowledge.
Mr. Yogesh Das.
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