Engineer Technician
Resume:
Joel Dugan
Raleigh, North Carolina
acoqk3@r.postjobfree.com
Proficient in soldering, rework, assembly, testing & repair of electrical boards and assemblies. Supervised, evaluated,
and established daily training schedules of manufacturing personnel. Documented and maintained the manufacturing
process and testing data.
• Troubleshooting to the component level; ESD knowledge; Quality Assurance Inspector
• Rework and repair of both plated through hole and surface mount, skilled in pad and trace repair, cable
manufacturing and repair, solder pot/fountain and hot air rework.
• Software Skills: Windows; Microsoft Word; Microsoft Excel; Microsoft Power Point; Lotus Notes; Lotus123,
Lotus Symphony and Linux platforms.
• Other Skills: First Aid/CPR Trained, Arc Flash qualified & used Lock-out/Tag-out procedures.
• Build protype hardware using shop tools: Drill press, jig saw, vise, circular saw and more.
• Kept lab network up and running to include computers, servers, switches and other lab equipment.
Awards
Corsec Security: Analysis & Planning - 2010
Monarch Crown Award: Outstanding Performance - May 2005
Peer Award: Team Work, Positive Attitude & Going Above & Beyond - Dec 2003
Applause Award: Outstanding Performance - July 2003
Military Awards: National Defense Service Medal, Sea Service Deployment Ribbon, Good Conduct Medal, Certificate
of Appreciation and a Letter of Appreciation. 1991-1996
Work Experience
Electrical Test Technician Followed the company’s testing and prototyping of Electric Vehicle Plugless
business.
Evatran - Contract
• Solder of surface mount and through mount components. Manufacture
Morrisville, North Carolina
prototype boards for testing.
July 2014 – January 2015
• Procure and follow up of parts and tools needed for prototype builds and
tests. Mechanical fit up of components in enclosures.
Modifying/improving EV automobiles for the plugless equipment.
• Testing and reporting of systems
• Work with management to upgrade shop/lab layout and capabilities.
• Create and maintain sign-out and other shop safety practices and 5S
cleanup and organization.
• Experience in shops using basic electrical tools for crimping, soldering,
and wiring of harnesses and circuit boards.
Electronic Tech II Followed the company’s testing 3-phase UPS Product Development business.
• Tests, calibrates, repairs, and monitors equipment in systems, and/or
Eaton Corporation- Contract
assemblies in one of the following areas: Production, Electronic Service,
Raleigh, North Carolina
Environmental Test and Firmware testing. Works from general guidelines
Oct 2013 – June 2014
and standardized procedures/instructions. Edited the test procedures as
well as entered defects into Jira.
• Design Verification Testing of high power three phase uninterruptible
power systems (UPS) focusing on embedded software performance.
• Responsibilities also included test bed setup, assisting embedded software
engineers and hardware troubleshooting.
Field Electronic Technician Followed the company’s testing and collection process in the gaming business.
• Performed collections from business from the split of the net profits.
Lucky Sweeps
Raleigh, North Carolina • Installed stand-up game cabinets, run cat5 cable, hook up hub to cabinets,
May 2013 – Oct 2013 tested and trained store personnel on our system.
• Performed service calls on our gaming system.
• Performed pick up of low revenue stores.
• Performed inventory on all parts located in our storage facility and all
required paperwork for daily duties using Word, Excel, PDA and iPhone.
Engineer Test Technician Followed the company's testing process for the System X Storage Server Options.
• Tested OS such as SLES, RHEL, Windows Server and VMware.
IBM Corporation - Contract
Durham, North Carolina • Tested adapter cards with each operating system listed above.
Sept 2012 – April 2013
• Tested tape drives with each adapter that is using certain adapters and
operating system listed above.
• Updated firmware and drivers to see if they all work with OS, adapters and
tape drives.
• Updated all testing files into a testing database.
• Performed inventory of testing equipment in the server lab.
Followed the company manufacturing process for network security devices.
Electronics Engineer
• Inspected board assemblies and Assembly, testing and diagnosis of units.
Technician
• Documented all manufacturing and testing processes.
Certes Networks, Inc.
Raleigh, North Carolina • Performed the RMA process, EC (Engineer Change), software updates and
Jan 2008 – Aug 2012 fulfill customer orders as needed.
• Performed repairs and EC’s on electronic boards using solder station.
• Tools used include: Smartbits, Script Center, XDM card programming,
Spirent Connect, TeraTerm Pro to test units and used Cadence® Allegro®
for viewing wire schematics.
• Wrote scripts to make the manufacturing process more efficient and faster.
• Performed inventory of security devices and parts in the testing lab.
Engineer Lab Technician Followed the company's and customers’ process for the products.
• Assembly, testing and diagnosis of units and used Cadence® Allegro® for
IBM Corporation
Durham, North Carolina viewing wire schematics.
Dec 2002 – Dec 2007 • Performed the RMA process, EC (Engineer Change), software updates and
fulfilled customer orders as needed.
• Performed repairs and EC’s on electronic boards using solder station.
• Documented all manufacturing and testing processes.
• Performed chemical and safety training for our department.
• Performed inventory of parts and boards in the engineering lab.
• Keep up network in lab. Installed servers, switches and other equipment.
Updated bios & software on computers, servers & switches in the lab.
Education
US Marine Corps 1990-1992
Aviation Electronics Repair Course, Microminature Electronic Repair, Aircraft Sealed Instrument Repair, Miniature
Electronic Repair; Wire Repair.
JL Mann High School, Greenville SC 1990
TV Production; Junior & Senior years
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