Customer Service Manager
Resume:
Robert T. Floyd
**** ******* *****, ******** ** *1907 Mobile: 706-***-****
Email: acoqh2@r.postjobfree.com
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March 15, 2015
Reference: Production Manager _ Greenville SC
Dear Madam or Sir:
I am seeking consideration for an opening listed as Production Manager
at a facility in the Greenville South Carolina area. Since you are
seeking an action oriented leader to work as a change agent within
operations at your facility, please continue reading this letter. Upon
review of my resume you will realize that I have the desire,
experience and ability to meet or exceed expectations.
Application of Lean Manufacturing methodology related to
responsibilities in manufacturing, packaging, assembly, start-up and
turn-around-operations are comparable to experience and training
documented in my resume. Objectives to optimize profitability,
maximize utilization and efficiency of all resources to exceed
performance standards in a CI culture is common with my philosophy and
abilities.
I am confident that extensive experience with world-class
manufacturing operations will be a
valuable asset to your organization. Character traits include
professional work ethic, adaptability,
strong leadership with dedication to high standards, innovation,
attention to detail and continuous
improvement in safety, quality, productivity, cost reduction and 5S.
In addition to extensive experience in operations management, I have
experience in strategic planning, customer service, employee
relations, formulating policies, TS 16949, ISO 9000, ISO 14000, 5S,
Kaizen and Lean Manufacturing.
Bachelor of Science Degree in January 2005; Business Administration
with heavy emphasis on Operations Management: Project Management, HR
Management, Financial Management, Marketing / Sales and International
management including Toyota Production System.
Salary Requirements: Negotiable based upon area of responsibility.
Enclosed you will find a current resume detailing my experience and
exposure to world class
operations on a global basis including NCR, Tier 1 automotive
experience supplying KIA and
Honda plus joint venture experience with Panasonic and Kodak.
Since experience and skills are best explained in person, I would
sincerely appreciate an
opportunity to meet with you for interview and discussion.
Contact me at 706-***-**** or email at acoqh2@r.postjobfree.com to
let me know the date
and time most convenient for you.
Sincerely,
Robert T. Floyd
Enclosure: Resume
Robert T. Floyd
3438 Pontiac Drive, Columbus, GA. 31907 Mobile: (706) 341- 5225
Email: acoqh2@r.postjobfree.com
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Objective:
. Career change to an expanding operation seeking a leader for change with
proven skills in leadership, team productivity, cost reduction and
continuous improvement results.
Experience:
July 2010 - Present
Manufacturing Manager NCR Corporation
Columbus, GA
. Responsibility for all aspects of plant operations: Staffing, cost
reduction, budgets, manufacturing engineering, capacity / production
planning for flow manufacturing, JIT material delivery, custom paint,
and manufacturing of ATM's, Self Serve Checkouts, and Kiosks.
Responsibility for indirect staff leading 120 employees in ISO 9002
Certified lean manufacturing operation.
. Accountable for Continuous Improvement Team Projects resulting in $1.2
million cost reduction annually in a Lean Manufacturing /CI culture.
February 23, 2009 - July 2010 . . . . . (Commuting 90 miles / day from
Columbus, GA)
Production Manager SEWON America Incorporated
LaGrange, GA
. Greenfield Start-up with Mass Production starting in November 2009.
. Tier 1 Supplier to KIA Motors Manufacturing Georgia.
. Manufacturing automotive body structure parts with 260 employees
utilizing 274 Fanuc Robots at Assembly Dept for welding and assembly.
Hyundai Rotem & Komatsu Presses ranging from 500 - 2500 tons using ABB
Robots for coil, blanking, and metal stamping operations.
July 2007 - February 20, 2009 . . . . . (Commuting 200 miles / day from
Columbus, GA)
Production Manager Honda Lock America
Bremen, GA
. Transferred to area of increasing responsibility with 245 employees on 3
shift operation assembling door mirrors, door handles, and door locks
using robotic machinery with vision enhanced QA systems. Continuous
improvement culture using 5S, 5P, Kaizen, Poke-yoke, Kanban, TPM and lean
manufacturing concepts. Responsibility for Business Plans, Budgets,
Manpower Planning, Projects, plus Safety, Quality, Cost and Delivery to
all Honda facilities in North America.
Production Control Manager Honda Lock America
Bremen, GA
. Responsibility for production planning team, procurement of materials,
inventory control, shipping, receiving, customer service & small lot
packaging @ Tier 1 automotive supplier of door mirrors, handles, locks.
Responsibility for 46 employees. Experience with TS16949 & JD Edwards
Software.
Robert T. Floyd page 2
April 1996 - June 2007 . . . . . . . . . . (Downsizing for Plant Closure
/ relocation to China)
Director, Operations Panasonic Primary Battery Corp of
America
(Formerly MUTEC)
Columbus, GA
. Overall responsibility to joint venture shareholders at Panasonic and
Kodak.
. Report directly to Vice President of Operations.
. Serve as member of Strategic Management Team, Engineering Change Board,
Material Review Board, and Steering Committee for implementation of ISO
9000 & ISO 14000.
. Direct all operations within manufacturing, packaging, components, and
maintenance for high-speed manufacturing. Lead role in all start-up
operations and 2 major building expansion projects.
. Oversee team of 200 - 450 employees including managers, supervisors,
engineers, draftsmen, inventory control, production control and
production staff..
. Responsible for recruitment, selection, hiring, and development of
management team.
. Development & control of expense budgets plus capital investments with
emphasis on cost reduction.
. Accountable for continuous improvement in safety, quality, productivity,
'on-time delivery', maintenance of automated machinery and facility,
capacity planning, budget control.
. Experience with capacity planning and inventory control including JIT -
Kanban inventory systems.
. Overall responsibility for safety, quality, productivity, project
management and teambuilding.
. Transfer technology and standardize processes with companies in Japan,
Belgium, and Brazil.
. Computer skills in Excel, Word, Access, Outlook, PowerPoint, Ceridian
Source Time, Oracle, etc.
. Demonstrated success in developing and achieving cost reductions for
consumer & OEM products.
. Implemented Lean manufacturing principles to achieve $680,000 cost
reduction in first year.
. Strengths in leadership with integrity, teambuilding, project management,
analysis - problem solving, attention to detail, cost reduction and
continuous improvement.
. Progressive promotions with increasing responsibilities:
. 4.01.2006 Director of Manufacturing & Packaging Operations
. 4.01.2004 Director of Manufacturing
. 4.01.1999 Assistant General Manager of Manufacturing
. 10.01.1996 Manager of Manufacturing
. 4.01.1996 Manager of Packaging
Education:
2002- 2005 Troy State University
Phenix City, AL
Bachelor of Science in Business Administration
(January 2005)
Auburn University
Auburn, AL
Mechanical Engineering
References:
Furnished upon request.
Robert T. Floyd page 3
Other Training:
2013 NCR Corporation
Budapest, Hungary
Manufacturing Operations
2012 NCR Leading for Success
Duluth, GA
NCR Advanced Corporate Leadership Training
2009 SEWON Corporation Yeong
Cheong, South Korea
SEWON Corporate Training, Manufacturing Operations (2 months)
2007 Global Quality Systems, Inc.
Bremen, GA
TS 16949 Review & Implementation Training
2005 Panasonic Corporation
Tassenderlo, Belgium
Manufacturing Operations
2000 Matsushita Management Development Institute
Osaka, Japan
Advanced Management Training.
1998 Georgia Institute of Technology
Atlanta, GA
Introduction to Integrated Management Systems.
1996 Panasonic Training Center
Peachtree City, GA
Globalization Development Training for Manufacturing.
Columbus Technical Institute
Columbus, GA
'Just In Time' Inventory Systems.
Matsushita Overseas Training Center
Osaka, Japan
Matsushita Orientation, Corporate Training plus Factory
Training in Osaka for 6 weeks.
Contact this candidate