Customer Service Assistant
Resume:
M aureen Fox
************@*****.***
Reliable, motivated, energetic scientist mom with Master’s Degree seeks a position as a Laboratory Assistant, Quali
Summary
A self-starter with amazing ability to organize and prioritize.
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I put myself through college telemarketing, selling gym memberships, and men’s clothing.
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Versatile skill set with experience in customer service, with stellar written and oral communication.
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Excellent problem solving skills, with emphasis on getting the job completed in a timely manner.
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Recognized skills mediating divergent personalities, and in leading team projects.
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Well versed in Word, Outlook, Excel, Corel, Power point, PaintShopProX5, Drop box.
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Photography, video, sewing, carpentry, plumbing, electrical and design skills also.
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Finish jobs completely, communicate effectively and document work accurately.
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Excellent at multitasking, and can make decisions rapidly, and always willing to learn.
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Education
Licensed Certified Pharmacy Technician
Mira Costa College, Oceanside, CA
Master of Science Molecular Biology
University of Maryland, Baltimore County, Catonsville, MD
Bachelor of Science Biology
University of Maryland, College Park, MD
Career History and Accomplishments
Full Time Mother
Managed household of 5 for 16 years raising 3 successful
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children.
Supported husband’s career, including all office support.
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Volunteered extensively in schools and with sports teams.
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Raised money for sports teams using persuasive abilities for 10
years.
Technical Services Representative – Invitrogen/Life Technologies
Phone support for customer inquiries regarding proper
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product use.
Answered customer questions regarding product
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purchases.
Tracked lot numbers from reported failures and reported
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results to QC.
Processed orders for replacement product components.
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Research Scientist – Isis Pharmaceuticals
Extensive work in laminar flow hoods using primary and
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immortal cell lines.
Assay development for antiviral oligonucleotide testing,
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including standard molecular biology techniques for protein, RNA
and DNA extraction, PCR, TLC.
Worked independently with nude mice in clean-room.
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Handled multiple chemotherapy agents safely and responsibly.
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Experience with frozen sections and staining slides.
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Documented all data in clear concise manner.
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References
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Janine Thomas 760-***-****, Victoria Page 760-***-****,
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Denise Loury 760-***-****
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