ANDREA DEMORY RN, BSN, MSN

acoqeu@r.postjobfree.com

630-***-****

EXECUTIVE SUMMARY

Master's prepared RN Health care executive with 20+ years of experience creating patient and staff

education programs and delivering excellent evidenced-based care for clients, leveraging extensive

background leading strategy and business development for health care companies. Spearheaded the

development of new home care agencies within large metropolitan markets with documented success.

Proven ability to set the direction for clinical, operations, and program management teams to drive efforts

that maximize revenue, improve the customer experience, and enhance the value of the brand. Cultivated

a record managing high-level client relationships, successful survey compliance with State, Federal

programs; Medicaid and Medicare as well as Joint Commission, Magnet, ACHC and CHAP accrediting

bodies.

EDUCATION

Northern Illinois University- Master Degree in Nursing Education-32 week’s student teaching at

University

North Park University- Bachelor Degree in Nursing

Waubonsee Community College-Associate in Applied Science Degree in Nursing

ATTRIBUTES

Financial and Operational aptitude-Conflict resolution-Multi-site Healthcare management-Marketing

Strategy

Strategic vision-Quality Assurance and Improvement-Relationship and Teambuilding- Staff development

and retention-Patient and staff education proficiency-Current unencumbered Illinois and Texas RN

license-Certified Home Care Administrator-CPR & ACLS certified-NIH stroke certified-Telemetry

certified

EXPERIENCE

Pediatric Services of America Southeast Region, TX

Area Clinical Director/Administrator October 2013-present

Directed the 24/7 multi-site operations of Medicare certified, CHAP accredited home health agency that

provided skilled nursing and therapies in large metropolitan market. Facilitated clinical and business

compliance with state and federal guidelines. Strategic planning and fiscal management of $12million

dollar revenue locations. Constructed and mentored direct report team of 15 office staff 250+ field staff.

Developed key patient and staff education programs and their strategic implementation. Re-established

key client relationships in the market and improved a year over year billable hours by 35%. Responsible

for developing successful relationships with insurance companies, state funded programs and their

coordinators as well as discharge planners, case managers at referral sources. Collaborated with clinical

and human resource teams to streamline hiring process for field staff to decrease lag time from hire to

billable shifts thus increasing field staff retention by 40%. Identified location specific indicators for

quality improvement, implemented process of correction with 100% improvement in documentation

parameters by field staff and clinical care coordinators. Developed and implemented patient education

program for high risk chronically ill patients in collaboration with Texas Children’s Health Plan to

increase patient/caregiver compliance and decrease frequency of hospital readmissions. Chair for QI/QA

board as well as Professional Advisory Committee.

Delnor Hospital Geneva, IL

Resource Team RN 2012 – June 2013

Returned to primary nursing care in a Magnet status acute care setting in order to complete internship

hours for Master’s degree. Experience in float rotation including, Telemetry, Med/Surg, ICU, Medical

Oncology, Hospice and Ortho/Neuro. Exceptional patient education skills. Proficient in Epic

documentation and order entry, BMV-bedside medication verification system as well as Pyxis medication

delivery systems. Participated in Magnet Status preparation committees and assisted in implementation of

corrective processes which resulted in a successful accreditation. Received multiple letters of recognition

from families for excellence in delivery of care.

Alpha-Care Health Professionals Yorkville, IL

Director of Clinical Services Northern Illinois Region 2011 – 2012

Successfully opened a CHAP accredited home care agency specializing in the care of medically fragile

children and care for the elderly in the Chicago market for well-established health care Corporation.

Responsible for all operations of agency from inception/ start up including licensing, marketing,

compliance with state and federal guidelines, hiring, training of nursing staff, development and

implementation of patient and caregiver education programs, fiscal management of $3million dollar gross

revenue in first year. Managed direct report staff of 4 office staff and 150+ field staff nurses and nurse

aides. Implemented InfoPath point of care computer charting for field staff. Developed successful

relationships with insurance companies, state funded programs and their coordinators as well as discharge

planners at hospitals in Illinois. Worked closely with state sponsored programs and insurance companies

for verification and confirmation of payment. Facilitated marketing, sales, public relations and QA

reviews.

Continuum Pediatrics Schaumburg, IL

Director of Clinical Services Chicago Market 2008 – 2011

Successfully opened a Joint Commission certified pediatric homecare agency specializing in the care of

medically fragile children. Responsible for all operations of agency from inception/ start up including

licensing, marketing, compliance with state and federal guidelines, hiring, training of nursing staff, fiscal

management of budget. Developed and implemented New Nurse Mentor program to assist new graduates

and experienced nurses looking to transition to pediatric homecare. Developed and implemented patient

and caregiver education materials. Developed successful relationships with insurance companies, state

funded programs and their coordinators as well as discharge planners at hospitals in Illinois and

Wisconsin. Worked closely with state sponsored programs and insurance companies for verification and

confirmation of payment. Also responsible for marketing, sales, public relations, QA reviews, Public

Health and provider audits with 100% success. At my departure this agency employed over 100 nurses, 7

full time office staff, provided services to over 65 private duty and skilled visit clients and received a

nomination for the Top 100 Companies in Chicago land per the Chicago Tribune and had an annual gross

of 3.5 million dollars.

Edward Hospital Naperville, IL

Float nurse, Charge nurse, Code Blue & Code Stroke Response Team, Registry RN 2007 – 2011

Provided primary nursing care in a Magnet certified acute care setting. Charge nurse also included

responsibilities as part of Code Blue and Code Stroke team for all medical units. Experience in float

rotation including Medical ICU, Cardiac ICU, Telemetry, Med/Surg, Pediatrics, Post-partum, Medical

Oncology and Ortho/Neuro. Proficient in patient education, Meditech documentation and order entry,

BMV-bedside medication verification system as well as Pyxis medication delivery systems. Experience in

cardiac cath recovery and sheath removal, diabetic education, peritoneal dialysis, IV administration of

antiarrhythmic medications and phlebotomy via Central and peripheral methods. Mentored nursing

students from local ADN and BSN programs. Received multiple letters of recognition from families,

physicians and co-workers for excellence in delivery of care.

Healthcare Personnel/Home Staff Chicago, IL

Director of Nursing, promoted from staff nurse 2004 – 2007

Responsible for the 24/7 operations of a JCAHO, Medicare certified hi-tech home health and infusion

company of 250 nurses and 45 private duty clients, fluctuating census of Medicare visit patients,

including all hiring, training, evaluation and disciplinary action of professional staff. Responsible for the

creation and institution of staff and patient education programs and in-service presentations. Responsible

for the case management of all private duty cases to maintain agency compliance with state and federal

regulations. Worked closely with state sponsored programs and insurance companies for verification and

confirmation of payment.

Rush Health Systems Chicago/Aurora, IL

Charge nurse, Resource RN 2001 – 2006

Provided primary nursing care in a Magnet certified acute care setting. Experience in float rotation

including ICU, ICA/TELE, MED/SURG, Oncology, Postpartum/Gyn and Physical Rehab. Also had

experience as Charge RN for sub-acute unit. Proficient in patient education, Pyxis medication delivery

system, Sunrise computer documentation and order entry. Experience in cardiac cath recovery and sheath

removal, diabetic education, peritoneal dialysis, IV administration of antiarrhythmic medications and

phlebotomy. Active as mentor to nursing students and new graduate nurses, Received multiple “Promise

Cards” and personal letters of gratitude from coworkers and patients as part of our employee recognition

program for excellence in service.

MELMEDICA CHILDREN’S HEALTHCARE

HI-TECH STAFF RN, CASE MANAGER, 1998-2001

Provided hi-tech nursing care to homebound medically fragile pediatric patients with a variety of health

issues including trach and vent dependence, central line care TPN administration, feeding tubes. Also

acted as case manager and staff/patient educator for long term cases.

GLENCARE CORP

HI-TECH STAFF RN, 1997-1998

Provided hi-tech in home nursing care to ventilator dependent patients with a variety of medical issues.

Duties included the monitoring, cleaning and assembly of LP6 ventilator circuits, extensive wound care,

IV therapy as well as basic nursing care.

AMERICAN HOME HEALTH CORP

HI-TECH STAFF NURSE, ADON, 1997-2005

Provided hi-tech nursing care to homebound, medically fragile pediatric and adult patients with a variety

of health issues. Care ranged from basic nursing care to IV therapy and trach and ventilator management.

Additionally, acted as ADON with responsibilities ranging from the opening and maintenance of cases

and opening new cases, to the supervision of professional and ancillary staff involved in private duty and

intermittent cases. Also participated in Joint Commission survey readiness and implementation as well as

chart auditing, QA and staff scheduling.

MEADOWBROOK MANOR

NURSING SUPERVISOR, 1995-1997

Responsible for the shifts day to day operations for a 230 bed skilled nursing facility. Duties included the

overseeing of professional and ancillary staff, scheduling of nursing staff. QA and infection control.

Responsible for the formulation and implementation of a formal orientation and education program for

professional staff as well as the hiring, discipline and termination of employees.

HINSDALE HOSPITAL

STAFF RN, 1993-1994

Provided primary nursing care in an acute care setting. Experience in float rotation including

MED/SURG, OB/GYN, Postpartum and Neuro ICU. Received recognition in the “Catch Me at My Best”

program for nursing excellence. This program is based on recognition by co-workers and patient

evaluation.

MERCY CENTER FOR HEALTHCARE SERVICES

STAFF CHARGE RN, 1991-1994

Provided primary care in an acute care facility primarily in Ortho/ Neuro with Charge nurse experience in

a 34 bed unit. Experience also includes In-house Registry in Med/Surg, Oncology, ICU step-down and

pediatrics.

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