Administrative Assistant

Kimberly D. Casey

*** **** ****, *********, ** **007

**********@*****.***

Tel 205-***-****

RELATED WORK EXPERIENCE

ADMINISTRATIVE ASSISTANT Dept. of Conservation 2005-2014

Transcribe, compose and type various correspondences to include: reports, itineraries, activity

reports, and other typing projects as assigned.

Communicate with departmental personnel, other agencies, and the general public by

telephone, mail, and personal contact in a professional manner.

Perform, process personnel functions, employment and promotional registers to ensure

Division personnel actions are completed with no delays.

Take messages, distribute mail, answer E-mail, process various permits, provide assistance to

the Chief Enforcement Officer.

Keep records and type routine reports for Special Investigative Unit.

Train new clerical support personnel so they are familiar with office procedures/functions to

become efficient staff members.

Organize and maintain filing system for the Enforcement Section so that retrieval of records

and files are easily located.

Process Out of State travel requests for all Section personnel. Inventory and maintain supplies/

supply room.

Travel to District offices and perform routine clerical duties as well as non-routine duties

including receiving and dispatching messages via Southern Linc from and to Conservation

Enforcement Officers.

Enter data into computer from Arrest and Case Reports and CEO Monthly Mileage Reports so

that monthly and annual reports can be generated.

Retrieve information from computer data base when requested to enforcement officers to

assist in prosecution of cases with no loss of times because files cannot be located.

Keep records of arrest reports and firearms qualifications and other reports as necessary so

that accurate records are available.

Answer telephone and written requests so that requested information can be provided in a

knowledgeable and professional manner in order to inform the public.

Open and distribute mail daily to office staff so that necessary responses and actions can be

performed in a timely manner.

Record and file CEO weekly reports/itineraries/boat mileage cards and process Deputy Game

Warden applications and reports so that information is complete and accessible for instant

retrieval as needed with no loss of time because files cannot be located.

Type routine correspondence including weekly arrest report for administrative staff to provide

information and materials to the public and the Enforcement Officers.

Assist other office personnel with routine office duties.

Inventory and maintain supplies/supply room.

Travel to District offices and perform routine clerical duties as well as non routine duties

including receiving and dispatching messages via Southern Linc from and to Conservation

Enforcement Officers.

ADMINISTRATIVE ASSISTANT Shelby Co. Health Dept. 2001-2004

Enter patient data into PHALCON accurately so that necessary information is provided to

Third Party and other departments/divisions for billing and statistical purposes with no loss or

income or valid delay reported to supervisor.

Complete standard forms and routine correspondence so that necessary information is

accurately documented and exchanged with appropriate entities.

Draft, type (Lotus Word Pro), copy, and fax documentation for four social workers.

Process/file/issue vital statistic’s information so that official and/or permanent records are

established and maintained properly and correctly and request are filled appropriately and in

compliance with departmental policies.

Maintain files so that records and/or information may be easily located and files are current as

dictated by policy.

Document money’s received and issue pre-numbered receipts in an accurate, legible manner

so to comply with departmental policy as well as office/departmental records can be properly

established and maintained with no audit exceptions as evidenced by the Office of Program

Integrity audit reports.

Establish and maintain Shelby County PHALCON appointment system properly and schedule

appointments according to supervisor’s instruction so that patient needs are met, clinical

services are provided, and mandated percentages are met as noted by supervisor.

Answer telephone so that calls are transferred and messages taken correctly.

Greet clients to the clinic so that appointment is confirmed, appropriate paperwork is

completed and clients are processed for clinical services. Collect and update immunization

information in patient records and in PHALCON so that current immunization history is

maintained with no reported errors to supervisor.

Read/evaluate negative TB skin tests accurately and according to programmatic policies so to

report to appropriate results to clinic nurse.

Prepare accounts payable and receivable for Medicaid maternity patients by use of PHALCON

and Lotus Word Pro.

ADMINISTRATIVE ASSISTANT Children’s Rehab. Svc. 1999-2001

Answer telephone. Perform clerical support such as: typing (Microsoft Word), filing, copying,

faxing and mailing correspondence for three (3) nurses and three (3) social workers.

Schedule patient appointments and enter into computer.

Print route sheets, patient 1st, appointment list, and labels for fifteen (15) clinics throughout

the month.

Enter ROV’s into Oracle and send to correct districts.

Process incoming and outgoing mail.

Process authorizations for Purchased Svcs., Drug/Medical Supplies, and patient travel.

Write checks from Revolving Fund and then into the Quicken program.

Inventory and ordering of clinical and clerical supplies.

Pull Hemophilia charts three (3) weeks in advance and allow Dr. Watts to review the charts

of those who need to be seen in clinic, upon receiving chart back from Dr. Watts send

appointment letters to children and adults. Print authorizations for labs and work Hemophilia

Clinic with Nancy Woodall, RN and Bonita Scott.

Pull Arthritis patient charts two (2) weeks in advance for Bonita Torrence, RN, to review

charts, send appointment letters and assist with Arthritis Clinic.

COMPUTER SKILLS

Fifteen (15) year’s experience in Access

Fifteen (15) years experience in Microsoft Works, Word and Excel.

Five (5) years experience in Oracle, PHALCON, Quicken and Lotus.

REFERENCES

Chauncey Wood Corrections 334-***-****

Tina Wood Conservation 334-***-****

Jackie Casey Retired 334-***-****

SUMMARY

I have worked with the public since 1988.

As well as taking parenting classes to relate to children in a better manner especially on their

level.

I am very versed with the court setting.

I am familiar with a very fast paced office setting.

I am very knowledgeable in the area of computers, the various programs available such as

Microsoft Word, Works, Excel, Access, Oracle, PHALCON and Quicken.

EDUCATION

Troy State University at Montg., Montgomery, AL 36104, G.E.D. Completed 198 6

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