Customer Service Management

***** ** ***** **, *********, OR *****

210-***-****

***********@*****.***

Pamela M Van Scoyk

Profile

Administrative support professional offering versatile

office management skills and proficiency in Microsoft

Office programs. Strong planner and problem solver who

readily adapts to change, works independently and exceeds

expectations. Able to juggle multiple priorities and meet

tight deadlines without compromising quality.

Experience

2014-Present Zen-Noh Grain Corporation

Portland, OR

Export Logistics

0. Route and coordinate hay commodity containers to Japan

0. Resolve commodity, booking and equipment shortages with

suppliers and overseas customers

0. Advise and coordinate hay orders between Japanese agents

and US suppliers

0. Track original documents for invoicing and cargo claims at

Japanese ports

0. File government paperwork and invoice orders

2009-2014 TMI- The Episcopal School

San Antonio, TX

Assistant to the Registrar and College Counselor

0. Coordinate college recruitment process for over 300 high

school students; arrange college representative visits

while serving as a liaison between college admissions

offices and student/parent body

0. Complex record management for 500+ students including

grades, attendance, schedules and transcripts

0. Coordinate exam process for the AP, PSAT, and CTP IV exams

0. Resolve student and parent questions and concerns while

maintaining confidentiality throughout the resolution

process

0. Coordinate textbook selection and ordering process

2008-2009 Office of City Councilwoman Diane Cibrian

San Antonio, TX

Deputy Campaign Manager and Field Coordinator, Diane

Cibrian for Mayor Campaign

0. Coordinate all aspects of mayoral campaign including

supervision of campaign staff and organization of 100+

volunteers

0. Research topics for candidate forums and debates, interface

with media and community organizations, and assist with

filing of campaign financial reports

0. Investigated and helped resolve constituent concerns in

areas ranging from public safety to infrastructure

Skills

Office Office Management Spreadsheets/Reports Front-Desk Reception

Skills: Records Management Event Management Executive Support

Database Calendaring Travel Coordination

Administration

Computer MS Word MS Outlook FileMaker Pro

Skills: MS Excel Education Edge Windows

MS PowerPoint Naviance

References

References are available upon request

Contact this candidate