Star Appointment Setter
Resume:
Misti Mitchell
Moorpark, CA
***********@*****.***
OBJECTIVE
To obtain a position where I can utilize my fifteen plus years of experience as a top
producer in the telemarketing industry to increase the productivity and profitability of a
company while having room for advancement. Telecommuting preferred.
WORK EXPERIENCE
Director of BDC Operations
May 2013 - February 2015
Envision Marketing Oxnard, California
Consulting
Responsible for the entire profit and loss of Envision Marketing Internet BDC
Department. Manage day to day operations of Business Development Center including
inbound, outbound, online chat and email marketing. Responsible for increasing sales
percentages for auto industry clients in excess of more than 100%. Daily, weekly and
monthly database management to ensure quality lead flow and information. Team
development and supervision based on goal based sales quotas. Responsible for analysis
and sales presentations for potential new Envision Marketing clients.
Affiliate Marketer
February 2007 - March 2014
Self Employed
Internet Services
Marketed and sold various products and services through website that I owned and ran.
Managed over 5000 members in all aspects. Marketing, sales, public relations, and full
maintenance of multiple websites, one being primary. Complete HTML, along with
customized script maintenance, all payroll, advertising, and direct relationships with all
members. Company closed profitably by choice.
Director of Telemarketing
February 2004 - February 2007
Trimark Insurance Dallas, Texas
Insurance
Setting appointments for sales reps to talk to business owners about group and individual
health benefits. Also training new employees, maintaining all schedules, and lead
generation. In addition, I did customer service, helped clients with claim issues, ran
quotes, initiated and maintained a central database, and did open enrollment.
Operations/Production Manager
August 1997 - February 2004
Smith-Laurin Dallas, Texas
Management Consulting Services
Setting appointments for a consulting firm, for sales reps to meet with business owners in
order to sell surveys and consulting hours. I was the top producer for the entire six years,
and was recognized as the telemarketer who generated the most profit for the company
for four. I also did training, scheduling, lead generation, and managed a room of
approximately 75 telemarketers.
EDUCATION
Bachelors Degree,
September 1988 - May 1991
University of Texas Tyler, Texas
Graduated Nursing/minor EMT magna cum laude, with a 3.82 GPA
SKILLS
Expe
Appointment Setting rt
Expe
B2B Cold Calling rt
great phone personality, establish instant Expe
rapport rt
Expe
data entry rt
Expe
Employee Training rt
Expe
Call Center Management rt
Abililty to work independently from home Expe
office rt
Expe
Lead Generation rt
Expe
Customer Service rt
Expe
Insurance claims, open enrollment rt
Expe
Telemarketing rt
REFERENCES
Upon Request
Contact this candidate