Administrative Assistant Management
Resume:
Heather Anne McLaughlin
Fairless Hills, PA 19030
Cell 1-215-***-****
******************@***.***
Seasoned Senior Project Coordinator looking for a career where I can use my strong skill set of organizational
skills, MS Office skills, collaboration and strong relationship building skills.
EXPERIENCE
April 2013 to January 2015
Bristol-Myers Squibb
Senior Project Coordinator Multi Channel Hub
• Responsible for Service Order Creation
• Budget tracking
• Support Multi Channel Hub Directors and their teams regarding calendar/meetings/general assistance
• Onboard new employees/consultants
• Coordinate large Capability Presentations
• Coordinate offsite workshops as needed
• Identify system and process improvements within my control and escalate to appropriate management
• Supporting the Multi Channel Evolution
• Communication point for questions and new topics/stories for the CEC Newsletter
• Assist in Ad Hoc projects
December 2009 to April 2013
Bristol-Myers Squibb
Senior Project Coordinator, Yervoy Marketing Plainsboro
• Responsible for budget coordination (Create service orders, track spend, route payments.)
• Yervoy TRAX coordinator which requires a daily changing agenda on a very busy launch team.
• Support Professional Marketing Director and 4 Marketers (Schedule meetings, T&Es, order office Supplies,
escort visitors)
• Attended the Sales Readiness Meeting in Miami and was an important member of the administrative support team
at the meeting (I was in attendance to make copies, set up teleconferences, escort people around the resort,
make sure catering rooms were set up and on time and be a point person to get messages to BMS employees
who were in the trainings)
January 2008 December 2009
Bristol-Myers Squibb
Scientific Publications Associate, Lawrenceville
• Support Medical Writers in Global Scientific Publications in routing their Abstracts, Manuscripts and Manuscript II
for Senior Management Review and Approval via two databases PubSTRAT and PubD. I was also responsible to
update the clinical trial data out of IMPACT. Train new team members on how to use the PubSTRAT and PubD
system.
January 2006 2008
Bristol-Myers Squibb
Clinical Database Coordinator, Plainsboro
• Responsible for maintaining monthly patient enrollment in IMPACT. I was responsible to do these updates for 5
therapeutic areas and the maintenance of the system
• An integral member of the IMPACT finance rollout team project for GMAP.
• Responsible for loading addresses into IMPACT for our BMS sponsored trials in order to get drug shipments to our
sites
• Responsible for daily maintenance and assigning of new Investigator Sponsored Trials. Assist Medical Writer by
building Clinical Study Reports.
• Train all new department users for the Microedge Online Application System
April 2005 January 2006
Bristol-Myers Squibb
Clinical Trial Associate, Lawrenceville
• Support four separate clinical trial teams
• Isofax documents Put together and ship regulatory documents
• Regular contact with sites, I was the main contact to the clinical trial coordinator at the doctors office
• IMPACT
• Electronic Scanning File
• Using spreadsheet to track regulatory documents as they are sent out and returned
• Federal Express documents to sites
• Coordinate and post documents on the Knowledge Desktop and PCS which are like our SharePoint however one
was for BMS only and one gave access to the agencies.
• Assist study team in encouraging site to meet enrollment target by leveraging relationships and working closely
with them
• Abatacept point person for SAEs (Serious Adverse Event)
September 2002 April 2005
Bristol-Myers Squibb
Senior Administrative Assistant, Global Clinical Research
• Maintain Calendar for a large department (7 managers)
• Coordinate and handle all travel arrangements for seven managers
• Schedule various meetings with senior management
• Use Microsoft Windows
• Answer Phones
• Handled all consultant payments via BMS systems (Easy Req and SAP)
• Assist in preparing presentations
• Create and process all expense reports for seven managers
February 2001 September 2002
Bristol-Myers Squibb
Administrative Associate, DMCP (Phase I research)
• Support a team of 6 Scientists, one manager and one doctor Handled all in coming calls
• Maintain Calendars 5 high energy people
• Make travel arrangements
• Schedule all departmental meetings
• Send out and track PK sample shipments Create CFC’s
Process all CRO invoices using CAS/Impact
•
Type correspondence
•
2000 2001 (Consultant)
Aerotek
Senior Administrative Associate, Facilities
• Ability to communicate effectively with customers, management, and staff
• Schedule Meetings for three managers
• Maintain their calendars
• Make travel arrangements
• Answer in coming calls
• Approve all departmental invoices on Easy Req
• Answer all questions regarding department’s policies
• Problem solve in absence of managers
• Assist in preparing presentations
• Order office supplies
• Type reports using Word and Excel
• Pay the vendors using SAP check request
1999 2000 (Consultant)
Aerotek
Video Conference Coordinator
• Member of the Rendezvous Implementation team to roll out the training program.
• Created the Video Conference Roundtable, a customer focus group
• Scheduled all video conferences for Central New Jersey
• Responded to all inquiries regarding videoconferences
• Worked with high level Executives to plan special events
• Responsible for hiring new reservationists.
• Ordered all office supplies
SYSTEM PROFICIENCIES
Microsoft Office systems, SRM SAP, RPM, ONYX, IMPACT, Microedge, Concur, Sharepoint, Outlook and Mercury iPlan.
EDUCATION
Bucks County Community College, Newtown, PA
Associate of the Arts GPA 3.2 Major GPA 3.6
Additional Courses in Business Management
Core concentration in Communications
REFERENCES
Will be provided upon request.
Contact this candidate