SR. QA Tester

AMENA HAI

** ***** **.

Englishtown, NJ -*****

Phone No :732-***-****

PROFESSIONAL SUMMARY

• A Senior Software Quality Assurance Engineer with more than 18 years of software QA experience,

including Integration,

• System and Regression testing with Project and Release Management expertise in Agile models.

• Possess excellent Interpersonal and Communication skills. Strong emphasis in Project life cycle for

the vertical business domain areas such as Telecommunication, Pharmaceutical and Insurance

Markets. Multi-tiered applications developed using Java 5, J2EE, JSP, XML, HTML, XHTML,

JavaScript, C, C++, UNIX, Oracle and MVS.

• Software experience in Requirements Analysis, Design, Development and Testing of different areas of

Software Development Life Cycle (SDLC).

• Experience in Software Quality Assurance and Test Management of Client/Server and Web

applications. Familiar with Software Test Life Cycle (STLC) and able to Develop/Maintain Manual

and/or Automated test scripts to verify functionality of the application.

• Extensive experience in using Soaped Pro tool to perform Functional, Load testing,

• Working Experience in router configuration collection ( Juniper, IPAG, MX960, MX480 and Juniper

320, CISCO)

• Expert in automated test tools like QTP,WINRUNNER and SOAPUI Pro.

• Expert in SCME, Quality Center, Clear Quest for documentation and error reporting.

• Experience on Agile Software development methodologies including Scrum and RUP, Waterfall

Testing

• Experience with Introscope tool to monitor Disaster Recovery and High volume performance test.

• Developed Test Plan, Test Cases and Test packages for system test, pair test, E2E, regression test,

Web testing and production validation testing.

• Experience in System Testing, User Acceptance testing UAT, Functionality Testing, White box testing,

Black box testing, Integration Testing and Regression Testing and production Validation testing.

• Involved in Project Planning, Coordination and Implementing various QA methodologies

• Expert in performing backend database by writing and executing SQL queries

• Highly experienced in Weblogic, Websphere testing using XML based SOAP UI.

• Wrote and executed UNIX shell script and SQL scripts for running and verifying tests.

• Performed installation to take the updated build in QA environment.

• Experience in FDA validation testing i.e. CFR21, Chapter 11.

• Contributed in Project retrospective with other teams to discuss root cause analysis.

• Demonstrated commitment to quality and ability to work flexible and demanding schedules.

• Excellent communicative, interpersonal, intuitive, analysis and leadership skills.

• Proven ability to work efficiently in both independent and team work environments

TECHNICAL SUMMARY

Test Automation tools: Test Complete, Quality Center, Soap UI Pro (3.5.1), UNIX Shell and PL SQL

Scripts.

Error Tracking Reporting Tools: Quality Center, Jira, Sablime, Clear Quest, Confluence, Vantive.

Hardware: IBM PC/AT compatibles,

Software: Windows XP, Microsoft Office 2007, MS Excel, MS PowerPoint, Lotus Notes, Power Builder

Devtest (Document Management software)

Network: SNMP, Telnet, FTP, TCP/IP, SFTP, SSH, Connect Direct, Putty

Databases: Oracle10g, SQL*Load, SQL*Plus, Toad, Microsoft Access.

Operating Sys: UNIX, MS/DOS, Windows NT and Windows 2007.

Languages: Python, Java, Visual Basic, C, C++, UNIX, Shell Scripts.

Web Technology: HTML, XML, XHTML, JavaScript

PROFESSIONAL EXPERIENCE:

Verizon Wireless, Warren,NJ 06/2012 – 12/2014

Sr. QA Engineer

Working as a Sr. QA Engineer for Datagrid System application. Data Grid is a new data repository that

allows faster data access than traditional database look ups. It is a Web Application written using Java on

Linux Server using Oracle database. The Datagrid System application manages the billing system.

Responsibilities:

• Developed test plans, test cases, and test strategies with business analysts, Project

managers and QA lead.

• Developed cron job to run the weekly process

• Used Agile methodology to overcome dynamic changes to functional and non-functional

requirements.

• Executed testing tasks, isolated problems, Reported and closed bugs by using defect tracking

tool such as Quality Center (QC).

• Captured Critical defects and generated bug reports for QA Lead.

• Analyzed the logs and verified methods and functionalities to find exact root cause

• Participated and coordinated E2E (End to End Test) for identifying the critical scenarios of

application and provide the testing assets and Input for join E2E effort

• Performed end to end testing, interaction/integration with multiple downstream systems

• Participated in Cross team meeting with developers, users etc. for a daily / weekly status meeting

and to resolve issues if there is any conflict.

• Created & maintained SQL Scripts / Unix Shell scripts to perform back-end testing on the oracle

database.

• Create test data in various XML standards and XML schema for the xml file and manually tested

whether the XML file generated follows the Schema.

• Performed the User Acceptance Testing to make sure that the Software Application functions as

per the client requirements

• Update the Defect status to Developer Lead, Business Analyst and Project Manager through

emails and Daily Stand-Ups.

• Extensively used Tools HP-Quality Center, Rational Clear Quest, SQL Developer, WinSCP,

Putty, WebTrax, Prism, JIRA, Jenkins .

• Develop user profiles, managed user access, update the databases and user data for QA team

both in Simulator and online modes and co-coordinate with environment team for test

environment readiness and shakeout testing.

• Wrote use cases, workflow documentation, developed and executed user acceptance, ORT and

Regression testing.

• Install codes in QA machine and sanity check the integration of the sub-systems.

AT&T, Middletown, NJ 01/2011 – 05/25/2012

QA Analyst / Engineer

PMOSS (Performance Management Operation Support System) - Collects topology data live from the

AT&T network, analysis and creates user friendly performance monitoring reports. It creates live alarm

and alert to the customers for preventive actions.

CMT ( Capacity Management Tool) and NetView - Monitors the networks capacity and display the route

path, tunnels info, trunks, percentage utility and creates report for the users. It also provides data for other

applications especially CBB, MOW and IPAG networks. NetView is a visualization tool. It is use to display

and manipulate AT&T's data networks, including the MGX/BPX, Lucent, AGN and CBB networks. NetView

can display how IP traffic is routed on IP trunks, how an IP trunk is routed on trunks/PVCs NetView is a

client-server PC application. NetView is tightly incorporated with CMT/Web, the web-based part of the

capacity management tool. While CMT/Web manipulates and displays the network mainly on text-based

web pages, NetView uses graphics to present the network.

RESPONSIBILITIES

• Performed Intra-system, Inter-system, Pair, Interface, End-to-End and Regression, Production

Validation testing to ensure System integrity.

• Developed test plan and test cases, test package, test summary and test review record.

• Performed routing algorithm test and verify the data feed

• Performed Web based testing and documented test results and reported any issues across team.

• Managed the planning and execution of product testing efforts, including all associated teams to meet

committed quality assurance delivery dates.

• .Wrote and executed UNIX shell scripts and SQL scripts for running and verifying tests.

• Used putty to run the script and frequently checked logs (SystemOut.log, SystemErr.log) for any

discrepancies.

Environment: Clear Quest 7.0.1.0, DevTest, Windows, API, SoapUI3.0.1, Putty, Oracle,, SharePoint,

Windows XP, Excel, Visio, MS Project

Motorola, South Plainfield, NJ 12/2006- 12/2010

QA Analyst / Engineer

Enhanced Asset Management System (EAMS) and Communication Convergence Engine (CCE)

EAMS is a hardware/software solution for the efficient management of the reception and distribution of

packages. EAMS combines the power of automated standardization of metadata and timed automatic

export of content to the Video on Demand (VOD) server with the flexibility of user-definable asset

management. EAMS provides ability to publish Video assets to different target publishing devices such as

Win Mobile, Broadband, FIOS and RIM. EAMS also has features to transcode/Encrypt the assets to

different aspect ratio, resolution and audio formats to meet the conditions of Verizon HD distribution.

Communications Convergence Engine (CCE) solutions enable wire-line, wireless, broadband and cable

operators to package, bundle, deploy and manage a broad range of compelling services, allowing you to

compete through innovation and differentiation.CCE content manager provides a robust, end-to-end

solution for packaging, pricing, delivering and managing multimedia content. Operators will gain a

competitive advantage as well as a source of sustained revenue from a continuous supply of new,

relevant, targeted content and applications that can be made available to subscribers. CCE content

MANAGER will also help service providers realize the maximum amount of revenue and profit from their

customers by rolling out waves of advanced video, voice and data services.

RESPONSIBILITIES

• Performed Intra-system, Inter-system, Pair, Interface, End-to-End and Regression, Production

Validation testing to ensure System integrity.

• Part of SCRUM team to create Test cases from Stories for each sprint. Mapped SCRUM stories to

test cases to ensure coverage and reported issues identified to other scrum team members. Work

closely to solve the issue with other scrum team members.

• Performed Web based testing and documented test results and reported any issues across team.

• Automated Test suits using test tool QTP, UNIX Scripts, Test Complete, and SOAP UI Pro.

• Created WSDL’s, XML Requests and services and used SOAP services to send these messages to

Web Logic server. Created mock response messages in XML and compare the expected response

with the run time response

• Experience with Introscope tool to monitor Disaster Recovery and High volume performance test.

• Created comma-separated variable (CSV) files to organize the test data and performed repeatable

automation testing.

• Extensive experience in using Soaped Pro tool to perform Functional, Load testing, regression testing

and automating the test cases by preparing test suite

• Extensively used SQL to perform Data integrity testing .

• Used test complete to automate regression test cases.

• Wrote and executed UNIX shell scripts and SQL scripts for running and verifying tests.

• Performed Data Validation using SQL*PLUS and Toad; testing of data load

• Performed integration and regression testing for the detailed Billing for Client and Server sides of

application including GUI and batch job in UNIX.

• Performed installation to take the updated build in QA environment.

Environment: Test Complete, Oracle, Clear Quest 7.0.1.0,, IBM WAS, UNIX, Agility, Velocix, Windows

DRM, XML, Putty, Perl, Toad 10.6, SharePoint, Windows XP, Excel, Visio, MS Project

AT&T, 340 Mount Kimble, Morristown, NJ 09/2003- 12/2006

QA Analyst / Lead test specialist

eLos and Echannel : Lead test specialist(AT&T Local services)

• Web based Order entry and provisioning application, front-end GUI developed in HTML and JSP.

Back-end is in UNIX and Sybase database. Tuxedo servers are used to route and communicate the

services through the multi-tier layers to the downstream legacy system

• Responsibilities:

• Worked on Voice over IP (VoIP) project.

• Analyzed router configs, collected the configs and sent to downstream systems

• Analyzed the T & C, created test plan and test cases, evaluate environment readiness,

• executed test cases, error tracking in harvest and Test Director.

• Performed interface testing in online mode with RAMP, CARE, EAI and EOT.

• Performed pair testing in online mode with EAI and EOT.

• Performed Operation readiness test.

• Performed Production test in live environment.

• Run WinRunner scripts to execute the automated test suite, verify test results and reports.

• Utilized Test Director for managing the testing projects.

Concord EFS, Inc. DE, 04/2003-09/2003

Test Analyst

CardManagement Authorization (CMA) projects.

• System testing for both front and back end, Regression and Performance testing.

• Creating test plans and test cases based on requirements.

AT&T / Computer Science Corporation 01/2000 – 12/2002

Zenith Quality Assurance Tester/Analyst:

• Zenith is developed in SAL where the events are C++, GUI is in UIMX and XML, interfacing with

Mainframe computers via UNIX servers communicating by Tuxedo servers, MQ series with FML

buffers. Front end runs in SUN SPARC20 terminal and back end in SUN and NCR servers with

ORACLE database.

• Performed leading role in NYLocal and LOS Integration and system testing.

• Performed integration, system, stress, volume, load, regression and UAT testing. For performance

verification and load tests utilized automated test tool WinRunner and LoadRunner and test Director

• Created project specific simulator and online data for testing, compliant to production environment.

• Created test plans and test cases, in compliance to SDF and catalyst standard, inspected the

document with other team players, documented defects, corrected and base lined the document into

the share drive for access by all parties.

• Executed test cases, created MRs, tracked and closed the MRs, reported defect logs and impending

issues relevant to the releases.

• Performed interface testing in online mode with RAMP, RMMS and EOT.

• Wrote and utilized test tools in Korn Shell, Pl Sql.

• Extensively utilized SQL, PL sql and SQL Load utilities for queries of test results, validation of test at

the back end, loading data to and from external vendors and internal systems.

AT&T, 30 Knightsbridge, Piscataway, NJ 11/1998 –

12/1999

Worked as a Software Test Analyst with the Integration Testing team on the Order Entry System (Zenith)

project.

Responsibilities included:

• Test database/data communications application platform.

• Analyzed user requirements and business rules to prepare test plans and test cases.

• Conduct test team meetings and system design specification (SDS)

• Updated test cases and test data as required.

• Modified numerous Unix Shell Scripts to automate the testing process.

Merck Pharmaceutical, Rahway, NJ 06/1995 – 11/1998

Software Test Analyst

.

Worked as Software Test Analyst with the Integration Testing team at Merck Pharmaceutical

Company on the CRISP Project. The CRISP System is used by the Merck Investigators to conduct

Extensive study on subjects (patients) while developing new drugs.

Responsibilities included:

• Involved for the end to end system delivery including Business requirement, System requirement

and quality gates.

• Prepared test data, validate data and environment as requirement.

• Created test plans and test cases based on requirements, tested f both GUI and back end.

• Wrote and modified UNIX shell scripts to automate the Process.

• Experience in FDA validation testing i.e. CFR21,chapter 11

EDUCATION:

• Bachelor of Arts in Mathematics, Rutgers State University, New Jersey.

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