Customer Service Medical

D immie A. Vaughn

P ROFESSIONAL TRANSFERRABLE SKILLS

● ICD-9, ICD-10, CPT, HCPCS

● Insurance & Billing

● Processing Electronic Claims

● Insurance Reimbursement

● EMR

● H IPPA

● Multi Phone Line Systems

● Payment Posting

● Medicare/Medicaid

● Knowledgable of Trak and SlimChart software.

● Can type 35 WPM.

WORK EXPER IENCE

Allen School of Health Sciences full time student. Graduated with a 3.5 GPA going

for my Associates Degree. F rom April 2014 – cur rent.

Lab Corp: Patient Service Tech. Oxford Family Practice, Anniston, Alabama. From May

1999 th ru October 2006... Jennifer Gilbert was my Supervisor her number is 256-***-****.

P lease feel free to call her. Did all Medicare so as the patients could sign ABN’s. All difficult

d raws. DOT Drug Screens, regular drug screens. Special Draws for Frozen Speciman

P rocessing. . All processing for blood to be picked up by courier. All months end balancing.

A ll test orderd via- the computer

Regional Bio-Medical Lab. I ran a draw station by myself and did everything that curtails.

F rom entering diagnosis codes to processing the blood for courier. DOT Drug Screens to

regular Drug Screens I also

D.O.T. drug screens. From August 1999– November 2006

Regional Bio-Medical Lab., Gadsden, Al. I collected nursing home STATS. I was asked for

by name. I did

Phlelebotomy. I ran that office by myself.From

Caregiver for Ms Alice Moore.Alice Moore.

A dementia patient that happened to be a family friend. She loved me and I stayed with

her each night. I administered medicine, made sure she didn’t fall. I would come and take

her to the Dr because she would do things for me and not some of her other care taker.

F rom September 1998 to Febuary 1999.

Brookwood Medical Center, Bi rmingham, Alabama.The CNA’s did all the phlebotomy.I

really didn’t really care for the CAN position. So they let me collect all the phlebotomy and

t hen I helped tu rn patients.Especially NPO’s fi rst thing in the morning.

AWARDS / ACH IEVE MENTS

I was weight recorder for my T.O.P.S. program for 5 years.

I was clerk for Blue Eye Baptist Church for 2 years.

I was teacher at Vacation Bible School for 3 years. I taught missions.

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