Customer Service Sales

Abigail G. Tolentino

*** *. ******** ******, *********** City

Cellphone No.: 092*-*******

Obj102

OBJECTIVE

To seek a position where you can further enhance your skills, knowledge and your qualifications can fit best of the profession you

have chosen.

WORK EXPERIENCE

March 2012 to present Self-Employed

Managing a micro business by persuading meeting the day to day potential target sales to compensate the needs of the

business by checking and monitoring stocks to reach the aimed profit.

Sept 2011- March 2012 BANCASSURANCE

BPI-PhilAm

Makati City

Promote products and services through direct selling to the clients. Detailing by pointing out or offering the benefits and

privilege you are about to have under the protection and the insurance policy that upon agreed for future investment.

Sept 2010-Sep t. 0 2011 UNIVERSAL BANKER

Citibank,N.A. Phils.

Eastwood City, Libis Q.C., 423-2330

The sales person identifies potential buyers and convinces them to buy the credit cards. They do this by explaining the

benefits to the buyer and what will gain from purchasing the products. The most important part of a sales representative’s job is

finding clients and building a customer base. Sell a wide variety of banking and other related services. They contact potential

customers to explain their services and to as certain customers’ banking and other financial needs.

Dec. 2007- Dec. 2009 MEDICAL REPRESENTATIVE

Isopharma Inc.

J/M Bldg. cor. Osmeña High-way

Rockefeller St.Makati City, 894-9496-97

It is a link between medical and pharmaceutical companies and healthcare professionals. Work strategically to increase

the awareness and use of a company’s pharmaceutical and medical products in settings such as general practices, primary care

trusts and hospitals. Based in a specific geographical location, and usually specializing in a particular product or medical area.

Ensures clients are aware of, buy and subsequently use their company's products. The process of selling involves contacting

potential customers, identifying their needs, persuading them that your products or services can best satisfy those needs, closing

the sale by agreeing the terms and conditions, and providing an after-sales service.

May 31, 2006- June 14, 2007 - PRODUCT SPECIALISTS

Philmetal Products Inc.

140 Amorsolo St. Legaspi Village

Makati City, 813-8382

The position is responsible to handle the architects you are able to convince the architect to include and use Philmetal

Products in the specs sheet of a particular project. To b-uild a harmonious relationship to your client to have a continues business.

September 25, 2004- April 10, 2006 - STORE SUPERVISOR

Viva Video City

7/f East Tektite tower

Ortigas Pasig City, 631-6571

Second in command in the absence of the store manager. Manage all the transaction in the store. Generate sales s set by

the management. Make the daily, weekly, monthly report. Supervise crews to operate the store.

February 2, 2004 – June 30, 2004 - SALES ASSOCIATES

Phils. Import- Export FURLA,

3rd Level Shang-rila Edsa,

Mandaluyong City

The position is primarily responsible for attaining the sales target set by the management by generating sales through

direct selling activities and customer relationship building. Services prospective and existing client without compromising the

principles of providing excellent customer service as well as the company’s policies and procedures. My broad functions are direct

selling and Customer service Assistance, Recording and Reporting, Cashiering, Maintenance and Inventory..

June 2003 - November 2003 ADMINISTRATIVE STAFF

Araneta Center property C,

Cubao, Q.C.

Assist the lessees of the property make a projection daily sales of the property. Clerical works and documentation. Make

reports and presentation of the property manager.

EDUCATION

COLLEGE OF BUSINESS

1997- 2002 Bachelor of Advertising and Public Relations

Polytechnic University of the Philippine

Sta. Mesa, Manila

QUALIFICATIONS

• Computer literate - Windows> MS Excel, MS Word, Internet surfing, Microsoft Image Composer, Flash 5, Acid Music

• Hard worker and excellent organizational abilities

• Able to administer well in office works

• Able to create positive outcomes

• Good in both oral and written communication skills

• Socially interactive

SEMINARS ATTENDED

• BPI Phil-Am Variables/Life Insurance Training Course, Sept. 2011

• Citibank Training Course Eastwood Libis Q.C., Sept. 2010

• ISOPHARMA - NATRAPHARM Training Course Sucat, Paranaque City, Dec. - feb. 2009

• “Strat ur Staf” PANA: IMC Summit, Manila Hotel November 20-22,2002

• “Ad Factor” Club Filipino Greenhills, San Juan, February 15,2002

• “Final Ads 2 C: The Creative Within”, Sta. Mesa, Manila, October 31,2001

• “Ad Antics: The Last Empire”, Sta.Mesa, Manila, October 31,2001

CHARACTER REFERENCES

Are available upon request.

I hereby certify that the above information is true and correct to the best of my knowledge.

ABIGAIL G. TOLENTINO

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