Customer Service Manager
Resume:
Natasha Collis
****************@*****.*** **** Cypress Street
(h) 803-***-**** Coconut Creek, FL 33073
Education
Sep 1990 - Jun 1993 Samuel J Tilden HS - Brooklyn, NY
High School Diploma
GPA: 3.7
Graduated in 3 years, (instead of 4 years), with Merit.
Aug 2011 - May 2013 Central Carolina Technical College - Sumter, SC
No Degree - Credits Earned
Major: Liberal Arts and Sciences/Liberal Studies
Work Experience: Other
Nov 2011 - Feb 2015 Rainbow Apparel - Sumter, SC
Jr Assistant Manager
Entry Level Management Position
Assist in keeping Inventory Control low while maintaining High Customer Service satisfaction.
Responsible for staff of up to 10 employees. Responsible for Opening and closing the store as “third key”
manager.
Mar 2011 - Nov 2011 SYKES - Sumter, SC
Inbound Customer Service Representative
Provided inbound call support for Financial Services:
Account Maintenance, Credit Card Assistance, Sales and Upselling of products and services.
Oct 2008 - Mar 2011 Health And Hospitals Corporation - New York, NY
Payroll Clerk
Verify and entering payroll for over 500 employees. Verifying and reimbursing payment for transportation.
Nov 2006 - Oct 2008 CableVision - Woodbury, NY
Customer Advocate
Assist with billing inquiries
Attempt to upsell additional package to meet the need of the customer
Data Entry
Setting installation and disconnect appointments
May 2005 - Jan 2006 Spherion Staffing Agency - Columbia, SC
Billing and Claims
10-keypad alphanumeric data entry
References
Shavonta Moses ( Former Allsion Brown ( Personal ) Arona Subrian ( Former
Colleague ) Traffic Officer Colleague )
Jr Assistant Manager NYPD-Traffic Administrative Support
Rainbow Apparel Brooklyn, NY Health and Hospitals Corp
1057 Broad Street 803-***-**** 160 Water Street, 4th Floor
Sumter, SC New York, NY
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