Customer Service High School
Resume:
KENNETH WILLIAMS II
****************@*****.***
**** ******************.*** *.* apt #301
Washington D.C
20032
HIGHLIGHTS OF QUALIFICATIONS
Effective communication and interpersonal skills.
Demonstrated excellent judgement and decision-making skills.an able to use wet
vacuums,buffers strippers and carpet extracts
Able to operate a computer using MS Word, Excel, PowerPoint, E-Mail and the Internet. Touch
typing at approximately 30w.p.m.
Customer service oriented.and good supervisor management
EMPLOYMENT EXPERIENCE
FloorTechnition
• Responsible for maintaining cleaning and the up keep of exterior of the grounds around the hospital
• As well as the hallways and ER the patience rooms buffing,waxing,stripping as well as preformed carpet
extraction,shampoo carpets operating dry/wet vacuums
• . an also variety of housekeeping duties making beds an greeting the patience with a smile while I
keeping it in accordance with standerd infection control procedures
• Maintained superior relationships with business associates, clients and staff.
Property Maintenance
• Responsible for maintaining cleanliness and upkeep of exterior property as well as hallways and common
areas of apartment complex.
• Cleaned and prepared recently vacated apartments for new tenants. Repaired drywall, replaced light
bulbs, painted walls, cleaned floors, steamed carpets and removed trash and debris from units.
• Responsible for maintaining the cleanliness of carpets and floors and performed a variety.
- Stripped, waxed and buffed floors, performed carpet extraction, shampooed carpets, and operated
dry/wet vacuums.
- Cleaned rooms, made beds, and emptied trash.
- Demonstrated responsibility when responding to chemical spills or infectious waste.
• Provided on-the-job-training to new employees.
• Maintained records of work accomplished; gave brief oral and/or written reports.
Security Officer
• Patrolled buildings and grounds, intercepted unauthorized individuals and investigated incidents.
• Reported criminal activity to Police and Supervisor and coordinated subsequent activities with them.
Authorized entrance and departure of employees and visitors.
• Provided directions to crowds at events, and oversaw pick-up and delivery of valuables.
• Wrote reports of daily activities and irregularities such as equipment or property damage, theft, presence
of unauthorized persons, fire hazards, leaking water pipes, doors or gates left open or unusual
occurrences.
EMPLOYMENT HISTORY
Floor Technician -- Children’s National Medical Center, Washington, DC (04/2008 – 11/2011)
Maintenance Worker -- Windham Creek, Suitland, MD (06/2003 – 04/2008)
Receptionist, Suburban Investigation, Rockville, MD (03/2003-08/2006)
Laborer -- Clark Construction, Upper Marlboro, MD (02/2002-08/2004)
Security Guard, -- Unlimited Security, Washington, DC (02/1994 – 03/2003)
EDUCATION
High School Diploma -- Ballou High School, Washington, DC
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