Project Manager Management

Richard Chinedu Okonkwo

** ****** ******, *******, *******, M3J 0E2

Telephone: 416-***-**** Email: **************@*****.***

OBJECTIVE

Exceptionally gifted Computer and Information Systems professional with

experience in planning, directing, and coordinating activities in the

fields of electronic data processing, information systems, systems

analysis, and computer programming

SUMMARY OF QUALIFICATIONS

. Thorough knowledge of operating system internals and the internal

operation of several system components

. Excellent knowledge of data communications hardware and software,

workstations, and multiple operating systems

. Exceptional ability to use software and hardware analysis tools, database

programming, communications protocols, interchange formats, and national

and international computing standards

. Proven experience using Perl; writing CGI programs; programming and

administration in a UNIX environment; programming with any of the

following languages: Perl, SQL, HTML, Python, and C/C++; maintaining and

de-bugging live software systems; writing program documentation

. In-depth technical knowledge of the current hardware, operating systems

(especially UNIX systems) and standard development tools (including CVS

and editors)

. Exceptional working knowledge of networking technologies including DHCP,

DNS, and SNMP Protocols

. Sound ability to determine whether a particular problem is caused by

hardware, operating systems software, application programs, or network

failures; security and encryption on the Internet and basic networking

concepts

. Ability to analyze needs and product requirements to create a design

. Excellent ability to communicate effectively in writing as appropriate

for the needs of the audience

. Remarkable ability to conduct tests and inspections of products,

services, and processes to evaluate quality or performance

. Deep understanding of logic and reasoning to identify the strengths and

weaknesses of alternative solutions, conclusions or approaches to

problems

TECHNICAL SKILLS

Operating Systems: Windows 95/98/2003/2000/ME/XP/NT, VISTA, DOS 6.22, LINUX

Programming Languages: ASP, Net, VB.Net, C#, Visual Basic, PHP, Dbase III,

HTML, XML

Application Platforms: Windows Desktop Application, Smart Device

Applications, Web based applications

Front End Development: Visual Studio 2005/2008, Visual Web developer 2008,

Visual Studio 6.0, Developer 2000 (Forms 4.5 & Reports 3.0) and Power

builder 5.0,Share Point

Databases: SQL Server 2005,SQL Server Express, SQL Server 7.0, Pervasive

SQL 8.0 / 9.0,

Protocol & Object Technologies: ADO.Net, OLEDB.NET, COM, DCOM, Web

Services, HTML, XML, SOAP

Reports: Transaction system process report, Office Automation system

report, executive system support report writer, DBASE Reports

Severs: Administration of IIS, Front Page Express Server Extensions,

Administration of Windows Server 2000, Remote Services

Designing Tools: MS Projects, Microsoft Source Safe

Packages: Visual InterDev, MS-Office, Microsoft Source Safe, Install shield

6.0

RICHARD CHINEDU OKONKWO Telephone: 416-***-****

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EMPLOYMENT EXPERIENCE

Project Manager - Achilles media, Toronto, ON Aug.-Dec.

2014

. Project manager for the selection of an event, lead generation and

marketing service Management software application. Managed the vendor

evaluation and selection process including identifying functional

requirements, developing a RFP, and planned the activities for vendor

presentations, software evaluation and vendor selection.

Project manager-Richyz Spa and wellness

. Business analyst and project manager for a Lead Tracking application,

designed to track the cycle from identifying potential members to

member enrollment. Identified and documented requirements for a new

application to replace a manual system, resulting in improved business

process efficiency, and better management reporting. Established

project plans and managed a team of consultants who developed the

application using.

. Responsibilities included developing and monitoring project plans for

roll-out of the methodology including: training scheduling and

logistics, communications, web enhancements, and obtaining feedback on

the effectiveness of the methodology.

. Project Manager for the PPM (Portfolio and Program Management)

project, which involved the implementation of a methodology to

initiate, gain approval, and implement programs and projects.

Implementation of this methodology allowed improvement of processes

for justifying, selecting, and funding projects.

. Responsibilities included developing and monitoring project plans for

roll-out of the methodology including: training scheduling and

logistics, communications, web enhancements, and obtaining feedback on

the effectiveness of the methodology.

. Performed business analysis and project management duties for several

related projects. As the project manager and business analyst,

developed business requirements and functional specifications for

interfaces to Facets, and a claims audit application. Developed

project plans and managed the audit project, which was developed by an

offshore vendor.

. Developed workflows for business process improvement (automated and

manual) for the membership department and claims resolution unit.

. Participated in developing IT infrastructure processes for project

initiation and methodologies for system development.

System /Business Analyst - I.Tech International, London, England

2009 - 2013

. Delivered Business analysis Functional and User Acceptance Testing

. Writing Business analysis Requirement Specifications that successfully

delivered necessary change in a manageable and non-intrusive way

. Implementation of new designs within the Business Operating Model

. Supply Chain modeling and advice on Planning Systems

. Involved in workshops / training / presentations

. Assisting in the preparation of user and system test plans for business

analysis

. Providing a link between the company, customer, the development team and

any third-party regarding software functionality throughout the

development cycle

. Drove business KPI through rapid iteration of customer facing product

features, drafted use case, user stories and functional specification to

support product development

. Developed accurate development estimates and drafted project resource

plans

. Worked closely with QA to develop business analysis use cases, review

test cases and track feature bugs

. Added user accounts, troubleshot issues with users and monitored usage on

the printing management system. Collaborated with the global team to

resolve IT support case.

. Business Analyst for building an Other Party Liability application using

an agile development process with an offshore development team. The new

application resulted in reducing claim payments by $1.5 million annually.

. Planned, managed, and defined requirements for a Survey equipment

procument (SEP) project for Hadidot resulting in increasing the

completion rate from 11% to 45% producing an annual savings of $1.3

million.

. Planned, managed, and defined requirements for a request for proposal

(RFP) and implementation process for a marketing fulfillment project for

Zicom Technology where selecting a new vendor resulted in an annual

savings of $500,000.

EDUCATION

Bachelor Degree (Business Information System

2011

University of East London, London, England

Web Authorization 2010

University of East London, London, England

MEMBERSHIP

Project Manager Professional - Seneca College, Toronto, ON

2014 - present

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate