Sales Manager
Resume:
H i r ing Authority,
I am very interested in the employment opportunity as highlighted..As an established
successful Sales Manager, I fully understand the importance of making the " r ight decision"
U pon review of my background in Operations, Sales, Administration,,along with District
M anager experience, I am confident my overall skills and experience, coupled with an
aggressive, "hands-on" approach would be a positive addition to your company
P lease review my Linkedin profile. I feel my background and skill set will be a definite
asset to your organization
h ttp://www.linkedin.com/in/philipdopko
T hank you for your consideration,
Philip Dopko
2769 Cascade Falls Circle
E lgin, I l linois 60124 331-***-****(Cell)
******@*****.***
www.linkedin.com/in/philipdopko
SUMMARY OF QUALIFICATIONS
Proven Leader with extensive Professional background in B udgeting, P&L,Revenue
Generation,Human Resources,Strategic Planning, Operations, and Training
CORE COMPETENCIES and SKIL L SET
* Extensive Leadership background & Sales skills
* Financial Management, Purchasing & Inventory Control expertise
* HR, Personnel Development & Training and Employee Retention
* Management of Safety and Security
* Management of company compliance of standards & office reporting* Excellent
Communication/Customer Service/Problem Solving Skills
ACCOMPLISHMENTS / WORK H ISTORY
American National Skyline - Division Sales Manager 2013- 2014
Sales Manager for Regional Window Cleaning company in Chicago Area
* Account Sales M anagement and Business Development for established region.Sales both
I nside (phones) and Outside (client visits).Achieved 30% closing ratio, mainly through
p hone contact.
* Terr itory covers Northern I llinois and Southern Wisconsin areas, including Rockford area
* Responsibility for Sales, and overall group Performance. Oversee Operations Manager,
Supervisors and Window cleaners covering the area
* Sales increase of 11.9% for FY 2014 was up from 5% in 2013, and largest since 2003
Fans Edge - General Manager 2011-2012
General Manager for Sports Apparel and Accessories Retailer in the Chicago area
* Management of 2 locations in Suburban Chicago
* Grand opened store in Geneva, I llinois October 2011. Achieved 75% Sales increase to plan
for November-December period 2011
* Achieved 60% increase in E-Commerce Sales in Same period
Salvation Army- District Manager 2011
Multi-Unit supervisor for 7 Chicago Stores, with emphasis on Budgets and Strategic
P lanning, Revenue, Human Resources, Profit and Loss, Operations and Administration
* District Sales increased 9% to plan 1st Quarter 2011
* Began init iatives for new pricing structure, merchandise consistency, and Personnel
t raining in all Stores
Salvation Army- 2011
Multi- Unit Supervisor/District Manager of 7 Stores in Chicago
* Achived 9% Sales increase to plan Ist Quarter 2011
Goodwill Industries, Carpentersville, I llinois 2008- 2010
GENERAL MANAGER
G rand-Opened new 15,000 sq ft Store and Donation center in Carpentersville, I llinois in
Oct 2008
Bottom-line accountability for all Operations, Sales, Personnel and Administration.
Managed a staff of 55, including an Assistant Manager, 2 Retail Coordinators, 4
Supervisors/ Team leads, and hourly associates
Achievements
Achieved 20%-30% Monthly Sales and Productivity Increases to budget from January 2009-
September 2010, while maintaining Payroll 2%-3% under plan
At 74%, employee tu rnover rate was one of the lowest in the 36 Store chain
Personnel Training and Development- Successfully helped mentor and t rain Supervisors/
Team Leaders to advance further along Goodwill's" Career Path " program. Oversaw the
t raining and development of Associate Jennifer Kent, promoted to Team Leader from
Associate earlier than the Career Path Schedule. Placed Team Leader Janet Ruther in the
Career Path program for Assistant Manager
Achieved 20%+ increase in Production goals to budget each month for 12 consecutive
months, ranking #1 in the company
Value City Department Stores, Carol Stream, I ll inois 2003 - 2008
(Company ceased operations April 2008)
ASSISTANT GM/CO-MANAGER 2005-2008
Managed a $13 M illion, 80,000 sq ft. General Merchandise Department Store including
H ardlines and Operations management and merchandising, hi ring and t raining an average
of 100 staff with 25 Direct Reports, 75 Indirect Reports.
Achievements
* Consistently ranked in top 25% in sales volume in 14 store districts for past 3 years.
* Hardlines merchandise Sales exceeded 30% over Budgeted plan
Scored 90% or better on company audits over 2 year period, company average 84%.
Ranked in top 10% in reducing turnover leading to higher productivity standards.
Human Resource Coordinator 2003-2005
Administered Orientations, Benefits, H i r ing and Training of new Associates & performance
evaluations.
Sports Authority, Schaumburg, I ll inois 2001 – 2003
OPERATIONS MANAGER
Oversaw all Operational and HR functions for a 50,000 sq. ft. Sporting Goods store. Facility
and receiving management, scheduling, cash office, and payroll control for all departments,
50 associates, Department Heads, and full-time and part-t ime team members.
H i red, oriented and t rained incoming Team members in all features of the business,
i ncluding Sales, Operations, Merchandising and Administration. Followed up with
appropriate disciplinary action where necessary, administered personnel evaluations
Achievements
Consistently met District standards in Payroll, Company Audits & Receiving.
* Contributed to achievement of 3rd highest Sales totals in 12 Store district 3 consecutive
years
A mes Stores, Villa Park, I llinois 2000 – 2001 (Company ceased Operations in 2001)
ASSISTANT GM/HARDLI NES
Assisted GM in managing a 90,000 sq ft. Department Store, with Hardlines coverage
i ncluding Furni ture, Electronics, Toys, Sporting Goods, House wares, and Domestics.
Merchandising, Administrative, Hi r ing and Personnel decisions. 30 Direct reports,
i ncluding 5 Team Leads. Store Sales projection $15 M illion.
Video Update, Broadview, I l linois 1999-2000 (Company ceased operations in early 2000)
D ISTRICT MANAGER
Managed 6 Chicago and Suburban specialty video chain stores. Total P&L responsibili ties,
B udgeting, Sales Forecasts, Operational and Payroll controls for District. H i r ing of Store
M anagers and Assistants, as well as Training and Team Building. Developed Sales and
Operational budget templates for all stores, with subsequent administration and Training
of all Management personnel.
Supervised party goods store, staff of 32 including Management Personnel and Team
Members. P&L, Budgets, Hi r ing and Training, Sales and Store Operations
EDUCATION
AA Business Administration, College of DuPage, Glen Ellyn, I l linois
T ECHN ICAL TRAIN ING/SKI L LS
M icrosoft Office Products, Word, Excel, Powerpoint, Access, Outlook
--
Philip Dopko
******@*****.***
ht tp://linkedin.com/in/philipdopko
ht tp://twit ter.com/phildopko
ht tp://chicago.craigslist.org/sox/sls/486-***-****.html
Philip Dopko
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