Customer Service Manager

Jerome Ausby *********@*****.***

901-***-****(Mobile) 702-***-****(Home)

**** ***** ****** **** ****. APT #720

Las Vegas, Nevada 89103

Summary

My objective is to acquire a challenging career with a solid company, utilizing the opportunity to offer

developing skills within the company.

Experience

Large Appliances Specialist

Sear's Grand

June 2013 - March 2015 (1 years 9 months) • Las Vegas, Nevada

Training and also salesmen of appliances management

Skills: Management Skills, Conflict Resolution, Market Analysis, Customer Service Specialist

Accounting Management

Hilton Grand Vacations Company, LLC

March 2013 - October 2013 (7 months) • Las Vegas, Nevada

Sale and trained in time-shares and Real Estate

Skills: Sales & Marketing, customer service/sales, Account Management, Organization and Time

Management

Artech & Promoter

Jazzy's Hair Studio, Top Entertainment

December 2012 - February 2013 (2 months) • Las Vegas, Nevada

Maintaining and distribution of business emails, new hair emails, and any other form of correspondence

Skills: Research and data analysis, Effective Leadership, Effective Communication, computer and

technical literacy, Planning, Organizational Leadership

Account Manager

Prudential Consulting

June 2012 - October 2012 (4 months) • Albuquerque, New Mexico

Sales agent, customer service rep, entry level sales, evaluation service adviser analyst consultant

Skills: Management, Training, Customer Service, Marketing, Sales & Marketing, Contract Negotiation

Owner/Manager

Ausby & Son's Lawn Care Provider

May 2004 - March 2012 (7 years 10 months) • Memphis, Tennessee

Promoter and demonstrator, hiring, marketing, product supplier facilitate delivery, maintenance, phone

clerk as well as machine & assembly operator

Skills: Strong Communication Skills, Strategic Planning, Strategic Marketing, Interpersonal Leadership,

professional managing

Security Officer

Smith's Security Systems

April 2009 - February 2012 (2 years 10 months) • Memphis, Tennessee

Patrolled all necessary areas with not only the warning of rule infractions or violations, but help in need of

assistance

Skills: asset to law enforcement, Customer Service, EEO & Diversity Training, Public Communication,

Management

Maintenance Manager

Shelby County Head Start

August 2009 - January 2012 (2 years 5 months) • Memphis, Tennessee

Minor and major repairs on building and equipment, daily and weekly checklist inspections, maintaining

building security as well as machine and assembly operator custodial duties

Skills: Plumbing, Electrical, Machine Operation, Assembly operator

Associate Manager

Kohl's Department Stores, Inc

May 2009 - October 2009 (5 months) • Southaven, Mississippi

Maintaining customer satisfaction, desire sale goal, monitor inventory (loss prevention), enforce company

policies, hiring and training of employees, generation work schedules, retail sales, phone operator, desk

clerk

Skills: Interpersonal Leadership, Punctual, Strong Communication Skills, Team Building, Cross

Organizational Team building

General Manager

Papa John's Pizza

September 2003 - June 2009 (5 years 9 months) • Southaven, Mississippi

Managerial deposits and paperwork build and enhance profits, hiring and training employees, managing

cost, control inventories,

Skills: Strong Communication Skills, Strategic Planning, Strategic Marketing, productivity, Leadership,

Microsoft Project - Scheduling Program

TV Broadcasting

Antonellis Clooege & First Baptist Church

June 2002 - January 2009 (6 years 7 months) • Winchester, Kentucky

Engineering, News, Production, Editing, Writing, Graphic Designing, Accounting, Host, Audio

Skills: Effective Communication, Training, Marketing, Professional Writing, Professional Adobe Acrobat

Associate Manager

Prepaid Legal Service

February 2005 - April 2008 (3 years 2 months) • Albuquerque, New Mexico

access to law firms, legal assistance, provided legal services, field marketing, advertising, phone

operator, analysts consultant

Skills: Customer Care, Sales & Marketing, Marketing, Adaptability & Flexibility, Effective Leadership,

Effective Communication

Assistant Manager

Miller's Hand Service

September 2001 - May 2004 (2 years 8 months) • Winchester, Kentucky

door to door scheduler, advertising, phone operator, equipment stoker, managed scheduling and hiring

Skills: Fast Learner, Machine Repair/Maintenance, Property Maintenance, Management

Crew Member

Marlowe's Pork & Ribs

March 2001 - September 2001 (6 months) • Memphis, Tennessee

Cleaning & Organized Tables, Open Store, Dishwasher, Cook, Host, Maintenance, Custodial Duties

Skills: Customer Service, Advertising, Team Building and Project management, Strong Organizing Skills

Education

Ahrens High School

Some High School Coursework

2004 - 2005

JROTC debate team gpa 3.0

Skills

• Research and data analysis

• Effective Leadership

• Effective Communication

• computer and technical literacy

• Planning

• Organizational Leadership

• Management

• Training

• Customer Service

• Marketing

• Sales & Marketing

• Contract Negotiation

• Strong Communication Skills

• Strategic Planning

• Strategic Marketing

• Interpersonal Leadership

• professional managing

• asset to law enforcement

• EEO & Diversity Training

• Public Communication

• Plumbing

• Electrical

• Machine Operation

• Assembly operator

• productivity

• Leadership

• Microsoft Project - Scheduling Program

• Punctual

• Team Building

• Cross Organizational Team building

• Customer Care

• Adaptability & Flexibility

• Fast Learner

• Machine Repair/Maintenance

• Property Maintenance

• Professional Writing

• Professional Adobe Acrobat

• Advertising

• Team Building and Project management

• Strong Organizing Skills

• Management Skills

• Conflict Resolution

• Market Analysis

• Customer Service Specialist

• customer service/sales

• Account Management

• Organization and Time Management

Contact this candidate