Customer Service Representative

Renee Bundick

704-***-**** • *.*******@*****.***

Childcare • Patient Care • Customer Service

Education

The American Society of Phlebotomy Technicians, Inc. – Charlotte, NC

Thomas Healthcare Institute – Charlotte, NC

Phlebotomy Training and Clinical – Charlotte, NC

Virginia Western Community College – Roanoke, VA

Corning Community College – Corning, NY

Skills

Microsoft Word • Excel • PowerPoint • ColorTube/Order of Draw • Recordkeeping

Bedside Manner • CPR/First Aid • Centrifugation • Medical Terminology

Strong Interpersonal Skills • Multitasking • Work Independently

Professional Experience

CSL PLASMA NOV,- 2014 to present

Phlebotomist

• Experience with venipuncture sticks.

• Ability to take vital signs, patient weight, and height.

• Propensity to learn and achieve more in workplace through team work.

• Follow aseptic, HIPPA, and OSHA protocols

Heavenly Little Blessings Day Care – Charlotte, NC February 2009- January 2014

Lead Teacher

• Developed curriculum for children ages 6 weeks to 3 years old.

• Provided a positive learning environment for the children.

Provided daily updates for the parents and education as needed for the parents.

• Scheduled monthly activities for the children.

Wells Fargo – Charlotte, NC March 2007- June 2009

Capital Management Operations Specialist

• Facilitated a variety of 401K trading related functions.

• Analyzed documentation for primary hardships and researched plan information.

• Processed and canceled loans, including eligibility verification.

• Coordinated with insurance agencies in an effort to resolve issues.

Wells Fargo – Charlotte, NC December 2005-March 2007

Global Funds Transfer Customer Service Representative

• Performed random callback on international phone source wires.

• Ran the PIN in the clear clear report (Charlotte & Jacksonville).

• Located incorrect phone numbers and notified security controls.

Food Lion, Inc. – Charlotte, NC March 2001-February 2005

Cashier

• Responsible for processing customer orders.

• Provided daily maintenance.

Ringing costumers up at a timely manner

Generation Solution – Roanoke, VA April 2001-June 2004

Companion/CNA

• Responsible for daily care of patients.

• Provided daily maintenance.

• Assisted with appointments when necessary.

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