Customer Service Sales
Resume:
Angel Steenhard
*** ******* ******, *******, ** *6082
***********@*****.***
MOTIVATED TEAM PLAYER WITH EXCELLENT CUSTOMER SERIVCE SKILLS
Profile More than 10 years successful experience in customer service and support
with recognized strengths in account maintenance, problem solving and
trouble shooting, sales staff support, and planning/implementing proactive
procedures and systems to avoid problems in the first place.
Excellent working knowledge using Microsoft Excel,, Microsoft Word,
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PowerPoint
Ability to train, motivate, and supervise customer service employees.
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Create and maintain a diverse, high performing store team through consistent
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selection, development and motivation.
Employment Liberty Tax Service(seasonal employment)
Training: August 2013 January 2014
Paid employment January April
Jan 2010
Children’s Place, Enfield Ct
April 2013
Store Sales Manager
Recruit, hire, and coach a sales team through follow up and
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leading by example
Directs the planning and execution of business operations by
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following company guidelines and maintaining excellent
customer service.
Partner with Loss Prevention to ensure proper procedures and
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policies are adhered to.
Manage scheduling that maximizes staffing to meet the needs
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of the business and drive store profitability while leveraging
payroll.
Comcast Cable, Enfield, Ct Aug 2010
Nov 2011
Customer Care Support
Provide superior customer service with all customer
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interactions
Meet or exceed sales quotas in accountability based culture
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Process payments and equipment transactions in order to
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maximize the customer experience.
Maintain high energy and detailed sales product knowledge
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including competitive information.
2009
The Hartford Insurance Group, Farmington, Ct
2008 2009
Customer Service Rep.
Clarion Inn and Suites, East Windsor, CT
2001 2005
Front Desk Clerk/night audit
U.S. Navy
University of Phoenix, Online 2009
Education
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