Heather Hill
Nurse Letter Coordinator
Elkridge, MD
*********@*****.*** - 410-***-****
WORK EXPERIENCE
Nurse Letter Coordinator
Executive Health Resources - Newtown Square, PA - March 2012 to December 2013
Collaborated to provide appropriate medical necessity status determinations by reviewing cases for
compliance with corporate policies and processes.
Extracted pertinent clinical information from patient medical records to substantiate the Physician's medical
compliance
determination/recommendation.
Monitored cases reviewed by Physician's for accuracy and completeness.
Composed and edited letters of medical necessity recommendations for utilization by contracted hospitals,
supporting the consulting Physician's rationale.
Self-directed telecommuting nurse with astute judgment skills and high level of personal accountability.
Charge Nurse
Mercy Medical Center - Baltimore, MD - November 1996 to November 2011
for a fast paced, 43 bed Cardiac/Stroke unit.
Implemented floor assignments based on evaluation of staffing requirements and patient acuity.
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Acted as patient advocate and implemented total patient care through a team nursing process covering 6 high
acuity
patients per shift.
Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions,
and follow-up care.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Acted as preceptor to new staff nurses to provide top-quality patient care.
Part of a team of 4 nurses that performed weekly skin rounds, educating patients and nursing staff on impaired
skin
integrity prevention and treatment modalities.
Collected and interpreted data for a unit based Quality Assurance program.
EDUCATION
Associates
Howard Community College
1996