Manager Sales
Resume:
Eric Scott Horn
New York City
**********@*******.***
Marketing and operations expert who developed two successful start-up business units and revolutionized
the marketing strategies in three companies in diverse industries. Highly adaptable skill set and highly
adept at providing innovative solutions. Proven leader, excellent communicator and talented writer.
Skills:
Strategic Planning
Operational Efficiency/Process Improvement
Analytics and Reporting
Database Development/Management
Education:
M.B.A., Operations and Marketing, Baruch College, CUNY, New York, NY
B.A., History, Dickinson College, PA
Coursework, Lockheed Martin Center for Leadership Excellence, Bethesda, MD
PSEG, CMMI/PMP Seminars
Experience:
Lockheed Martin Corporation, Information Systems & Global Solutions-Civil, New York, NY
Northeast Regional Strategic Planning and Operations Manager – 9/10 - present
LIPA: Oversaw several network resiliency and telecommunications projects across PSEG-LI (Long
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Island Power Authority) territory as part of its transition from National Grid. These time sensitive
multifaceted projects were part of a $600M contract and involved the supervision of eight internal
personnel as well as contractors.
ConEdison SBDI: Developed sales and operational strategies for ConEdison’s Small Business Direct
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Install Program, a $42M, 3 year contract to upgrade energy efficiency equipment in New York City
and Westchester and the first of its kind for Lockheed Martin. Involved the supervision of 16 internal
personnel and 32 lighting, HVAC and refrigeration subcontractors. Responsible for program finances,
sales, quality control, customer satisfaction, quantitative analysis and efficient scheduling of 400 –
700 construction projects per month.
ConEdison C&I: Directed all project management activity for ConEdison’s four commercial and
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industrial energy efficiency programs, $37M programs to upgrade energy efficiency equipment for
large customers in New York City and Westchester. Oversaw the CRM database, customer hotline,
policies, forecasting, analysis and all program reporting. Managed eight operations staff members.
Proposal Capture Manager: Served as lead for four proposals resulting in over $100M in sales.
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EPIC CRM: Designed specifications and oversaw system development of Energy Program
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Integration Console (EPIC), an information system designed to calculate energy savings and project
cost benefit analysis, as well as provide project management and CRM functionality.
Sonepar: Managed implementation of single source distribution network for LM subcontractors in
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the energy division, including vetting prospective suppliers, negotiating agreement and terms and
developing operational processes.
Iberdrola (NYSEG-RGE) / National Grid: Performed operational process improvement reviews
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and developed market, impact and opportunity analysis reports.
Anchin, Block & Anchin LLP, New York, NY
Senior Marketing/CRM System Manager - 11/05 – 9/10
Developed and executed strategic marketing plans and budgets for all practice groups of a $120M,
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430 person accounting and advisory firm. Practice Groups included Construction,
Architectural/Engineering, Food, Apparel, Economic Development and Litigation Support.
Reengineered an inefficient CRM system into an effective foundation the firm’s communications and
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sales metrics, and developed all of the firm’s analytical reports.
Increased sales by 20% by creating new practice groups, reactivating defunct groups and actively
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cross-selling services.
Managed cross-functional team to promote New York State Energy Research and Development
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Authority (NYSERDA) Energy $mart Loan Fund Program statewide ($1M contract).
Managed four marketing coordinators and administrators.
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Richter+Ratner Contracting Corp., New York, NY
Director of Marketing and Information Systems - 2/98 – 11/05
Established global marketing and rebranding strategy for 93 year old construction company with
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$100M in annual revenue.
Marketed firm through more effective proposals, new collateral, website, industry events and articles.
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Introduced internet project tracking before competitors offered this service to win national accounts.
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Oversaw all IT activity, including functional operations and consultants.
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Promoted from Marketing Coordinator after two years.
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Clients included: Tiffany & Co., Prada, LVMH, Armani, Burberry
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Institute For The Advancement Of Education, Jaffa, Israel
Development Manager - 9/95 – 10/97
Served on the board for program development and as chief grant writer for not-for-profit institute
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with campuses in three cities.
Devised marketing strategies bringing contributions to $4M and 30% over previous record.
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Managed staff of seven fund raising personnel.
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Oversaw national and international foundation and corporate support.
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Promoted from Executive Assistant after six months.
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Corp. donors included: Swiss RE, Marks & Spencer, Ladbrokes, Pepsico
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Activities
Painted: Luminaries of Western Philosophy (Acrylic on Canvass), the Columns Museum, Milford, PA
11/14 - present
Educational Program Professional Contributor: Developed five day program on retail construction and
design for Fashion Institute of Technology and Lomonosov Moscow State University.
8/03 – 11/05
Scholarship Program Northeast Regional Manager: Retail Contractors Association
1/02 – 11/05
Archaeology
Nitzana, Israel - 1/93
Calabria, Italy - 7/01
Tas Silg, Malta - 6/02
Menorca, Spain - 9/06
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