Customer Service Sales

SCOTT BURTON

****** Range Road **, Calgary, Alberta T3Z 2W5

Cell: 403-***-**** Home: 403-***-****

Career Overview

Described as someone who can predict and identify business opportunities, come up with unique ideas to

exploit them, develop the strategies that bring them to life, and lead/energize others to achieve them.

Brings an internal “fire in the belly” that supports a relentless drive for success.

SKILLS

•Sales • Key Relationship Management

• Business Process Management • Process Improvement

• Project Coordination • Budgeting

• Proactive Leadership • Forecasting

Professional Overview

Calgary, AB

Nexen Energy ULC. Materials Coordinator (contract) May 2014 – FEB. 12, 2015

• Completed a value streaming mapping assessment for materials management at North Liard site.

• Estimated, sourced, planned, supervised heavy haul logistics

• Provided field procurement, expediting, logistics, material control, and field construction supervision.

• Developed a material management program that supported material trace ability from vendor to site.

• Built ERP system process mapping with the ESCS department to meet material management

requirements at site.

Enerflex Ltd. Material Control Senior Supervisor 2007 – 2014

• Worked alongside internal/external clients to ensure schedule adherence and quality deliverables.

• Managed planning, internal/external logistics, and all project material / inventory control activities.

• Established standardized materials and handling procedures for departmental staff.

• Answered to executive staff regarding materials goals and consistently exceeded expectations.

• Seconded to assess, implement and train USA manufacturing facility on material management

processes.

• Seconded to Business Lead position for SAP MM implementation.

Toromont Energy Systems. Project Purchaser 2004 – 2007

• Prepared forecasts for spends and recommended appropriate reductions to cost.

• Monitored production schedule and if required changed as per customer requirements.

• Coordinated with project manager and planned appropriate materials .

• Evaluated job cost budgets and provided update to project summaries.

• Seconded to implement and train USA manufacturing facility on and purchasing processes.

Toromont Process Systems. Material Control Lead 2002 – 2004,

• Worked alongside internal/external clients to ensure schedule adherence and quality deliverables.

• Managed planning, internal/external logistics, and all project material / inventory control activities.

• Developed materials handling policies that created greater efficiency and less loss of revenue.

• Generated a quarterly audit of materials inventory and recommending steps to better manage the

inventory.

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SCOTT BURTON

240211 Range Road 34, Calgary, Alberta T3Z 2W5

Cell: 403-***-**** Home: 403-***-****

Woody’s RV. Delivery Coordinator 2000 – 2002

• Upsold accessory products and warranty coverage to increase the longevity of their investment.

• Coordinated RV delivery activities to ensure accurate and timely deliveries to clients.

• Advocated for customers to ensure internal departments meet client’s expectations.

• Product walkthroughs with clients to ensure a quality deliverable.

U-Haul of Canada. General Manager 1997 – 2000

• Develop a sales strategy to achieve organizational sales goals and revenues

• Planned, organized, lead and controlled the daily operations of a business activities.

• Mentored staff to increase sales and customer service performance

Professional Overview

Prince George, BC

All North Consultants. Field Supervisor 1993 – 1996

• Increased sales through acquiring more survey projects while in the field.

• Oversaw all level 1 – 4 surveys

• Coordinated field projects and staff to meet survey schedule deadlines

EDUCATION AND PROFESSIONAL DEVELOPMENT

Current Field Requirement Certifications

• Standard First Aid Level C – CPR /AED ` • EGSO (Electronic General Safety Orientation

• H2S Alive • WHMIS

University of San Francisco, CA (2012)

• Master Certification in Business Process Management

o Applied Business Process Management

o Advance Business Process Management Methodology

o Business Process Management Design & Implementation

Excel Group Development, Calgary, AB (2010)

• Real Time Coaching

• Value Based Decision Making

Dale Carnegie®, Kamloops, BC (1996)

• Sales Advantage Program

• Dale Carnegie® Sale Talk Championship Award

Quest Educational Services, Kamloops, BC (1996)

• Communications – Level Two & Business English

• Sales and Service Program

KAM- ED Institute Inc., Kamloops, BC (1996)

• Introduction to bookkeeping and accounting

Duchess Park Secondary, Prince George, BC (1993)

• Grade 12 Diploma

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SCOTT BURTON

240211 Range Road 34, Calgary, Alberta T3Z 2W5

Cell: 403-***-**** Home: 403-***-****

TECHNICAL PROFICIENCIES

Microsoft Word ~ Excel ~ Outlook ~ PowerPoint ~ Great Plains ~ IMACS ~ Microsoft Projects ~ SAP

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