Customer Service Safety

JAMES E. WEST

**** **** ********** ****

Scottsburg, Indiana 47170

812-***-****-Cell

To whom it may concern;

I am interested in obtaining the Production Supervisor Position within your company. I

am eager for new challenges and feel confident of the skill that I can bring to your

organization.

While my enclosed resume provides a good overview of my strengths and achievements,

I have also listed some of my other applicable skills.

Over 20 years of experience working in a variety and combination of

•

positions in industry capacities including: Safety (14 years), Human

Resources (7 Years), Sales (7 Years), Purchasing (7 Years), Training (Over 20

years), Shipping and Receiving (10 years). Overseeing personnel in all aspects

of production, quality and customer service. Acting in conjunction with Human

Resources identifying, obtaining and training skilled candidates. Providing

employee evaluations, and managing all aspects of production staff. Setting up

processes, time studies and job quoting.

Over 11 years U.S Army Experience in Mechanical, Clerical and

•

Environmental Safety, Supervised personal and maintained equipment

maintenance on Generators, Tanks, Bradley Fighting Vehicles, 2 Ton Trucks

and Humvee’s. Ordered tools, equipment parts and tracked all repairs and

services.

I look forward to meeting with you and discussing my qualifications in more detail.

Sincerely,

James E. West

James E. West

James E. West 1693 E. Marshfield Road – Scottsburg, Indiana 47170 812-***-****

JAMES E. WEST

1693 East Marshfield Road

Scottsburg, Indiana 47102

812-***-**** Cell

OBJECTIVE

To obtain a position within your organization that desires a career-oriented, responsible,

and dedicated person.

PROFESSIONAL EXPERIENCE SUMMARY

Over twenty years of continuous work experience in a multitude of challenging positions

showing my motivation and hard work to succeed. I have extensive supervisory,

administrative, computer and training skills that I have developed from my experience

and training throughout the years. Over eight years experience serving as Production

Manager/Safety Specialist.

WORK HISTORY

Production & Shipping Supervisor 2013-

Present

North Vernon Industrial Corporation

North Vernon, Indiana

Provide direct supervision to over 50 team members working in pre-finish, finish, drill and tap and

CNC machining. Support team leaders with various daily tasks: problem solving, training,

performance concerns, safety. Ensure proper operation of equipment and machines by

coordinating and communicating efforts between shift and support departments. Supervised

personal in proper processes, safety and quality. Ensured cost reduction methods are being

implemented and followed. Monitor inventory levels of department supplies, finished goods and

shipping requirements. Maintain and enforce 2-S policy for each department/area as assigned by

Shift Superintendent. Actively participate in hiring process: Interview, Training, completion of Job

Maps. Working knowledge of: All processes within departments of responsibility coordinate

effective use of staff between plants, departments and shifts, as needed. Evaluate performance

reviews (associates) as provided by team leaders for continued performance improvement.

Completed monthly and annual performance reviews for team leaders assigned with emphasis on

improved leadership abilities. Maintain a safe and clean working environment in all areas of the

plant. Research, evaluate all shifts, implement (when practical/feasible) latest techniques for

efficient and productive operations in the department. Supporting Kaizen activities and the

continuous improvement plan.

Oversees incoming and outgoing shipping activities to ensure accuracy, completeness, and

condition of shipments. Prepare proper bills of lading for shipments. Ensuring shipping area is

organized and clean at all times and meets all compliance factors. Inspecting loading operations

to ensure compliance with specifications. Ensures all orders are completed for all 25 trucks

shipped per day.

James E. West 1693 E. Marshfield Road – Scottsburg, Indiana 47170 812-***-****

Production Manager 2006-2013

Independent Industries

Louisville, Kentucky

Responsible for process development for new products to include line set up, times studies and

improvements; which include promoting an ergonomic manufacturing environment. Organized

and established 5s methodology within the plant. Training of members in CPR/First Aid,

equipment safety. Perform plant audits in order to maintain compliance of OSHA regulations,

federal and state safety directives and ISO 9000. Direct 4 supervisors and 60 members in their

daily production and quality needs. Hiring of new members as production needs expand.

Provide employee evaluations, Vocational Goal Plans and was responsible for the health and

safety of entire plant. Conducts scheduled Facility Maintenance, annual Safety Drills and internal

audits of plant. Assisting in Company Sales, Payroll and Purchasing. Working close with

customers to improve quality and production planning. Oversees Warehouse operations to

include: Keeping equipment operating by enforcing operating instructions; troubleshooting

breakdowns; requiring preventive maintenance and calling for repairs. Secures warehouse by

turning alarms on; testing systems. Maintains inventory by conducting monthly physical counts;

reconciling variances; inputting data. Create schedules, monitor stock levels in the warehouse

and replenish stock as needed. Scheduling trucks for shipments to customers.

Safety Specialist 1995 - 2006

Aisin U.S.A. Mfg., Corp.

Seymour, Indiana

2000 - 2006 Safety Specialist- Responsible for developing and instructing training

programs for industrial equipment such as: (Forklifts, Tuggers, Walkie-riders, Aerial

lifts). Researched, wrote and implemented other OSHA required programs such as: (Hot

Work Permit, Fall Protection, and Lock Out/Tag Out). Responsible for teaching safety

orientation courses for all new team members. Reviewed, researched and recorded all

equipment accidents investigations in the facility instituting counter-measures and

disciplinary actions where required. Assisted in training all emergency response team

personnel in first aid, confined space entry and rescue, report writing, and QS 14000

Requirements. Assisted in investigation of all accidents/incidents regarding team

members. Maintained facility compliance for OSHA and State and Federal Safety

Directives. Ensured all machinery was safety compliant for operation. Developed

ergonomic programs and trained ergonomic teams. Worked with management in

improving safety throughout the facility.

1997 - 2000 Supervisor (Aisin) - Supervisor over two separate areas of operation within

the facility comprising approximately 80 personnel. Accountable to management team

regarding daily production, quality, personnel issues, safety concerns, proper training on

the lines and budgeting requirements. Coordinated customer reviews of processes and

quality issues to discover appropriate counter-measures and implemented as required.

1995 – 1997 Material Handler/Team Leader (Aisin) - Responsible for movement of

materials from empty boxes to finished goods. Unloaded and loaded trucks, completed

shipping and inventory documentation. Trained team members on proper material

handling techniques and safety requirements for position

James E. West 1693 E. Marshfield Road – Scottsburg, Indiana 47170 812-***-****

Environmental and Safety Specialist 1991 - 1995

U.S. Army, Fort Sill, OK

Aided executive personnel by filing reports, typing and researching materials in

environmental protection and safety procedures. Assisted in the preparation of monthly

and annual reports. Established operational guidelines for individual safety and

environmental protection. Organized and trained emergency response personnel in

hazardous material clean-up, disposal, and fire response. Implemented safety and

environmental policies for the use of hazardous materials.

Hazardous Materials Technician 1989 - 1991

U.S. Army, Germany

Responsible for the inventory, ordering and distribution of hazardous materials such as

petroleum, acids and paints. Designed and implemented operation procedures for disposal

and containment of hazardous materials. Developed safety programs for personal use of

hazardous materials. Aided executive personnel in administrative duties of typing, report

filing and computer operations.

EDUCATION

1985 Diploma Austin High School, Austin, Indiana

1985 Diploma, Advanced Individual Training in Maintenance, Aberdeen, Maryland

1993 17 Hours Cameron University, Lawton, Oklahoma, General studies

CERTIFICATION

1993 Certificate, Environmental Protection Course, Fort Sill, Oklahoma

Environmental Office, Fort Sill, Oklahoma

1996 Certificate, Confined Space Entrant, Attendant & Supervisor Level Training

Aisin U.S.A., Seymour, Indiana

1996 Certificate, Confined Space Rescuer

Aisin U.S.A., Seymour, Indiana

1996 Certificate, Hazardous Material First Responders Operations, State of Indiana

Aisin U.S.A., Seymour, Indiana

1997 Certificate, Hazardous Materials Medical Technician, State of Indiana

Brownstown Fire Department, Brownstown, Indiana

1997 Certificate, Self-Contained Breathing Apparatus

Indiana Fire & Emergency Service School, Indianapolis, Indian

2013 Silver Award, Toyota Industrial Business Plan A3

North Vernon Industry, North Vernon Indiana

James E. West 1693 E. Marshfield Road – Scottsburg, Indiana 47170 812-***-****

James E. West 1693 E. Marshfield Road – Scottsburg, Indiana 47170 812-***-****

Contact this candidate