R enu M ehavannan
BEng (Hons) Mechanical Engineering
*************@*****.***
PERSONAL INFORMATION
Address: ** ****** *******, */* Taman Baiduri, 70200 Seremban,
Negeri Sembilan, Malaysia
Mobile Number: (006) 014-*******
Home Number: (006-*********
Email Address: *************@*****.***
Place of Birth: Malaysia
Date of Birth: 12 July 1989
Sex: Female
Marital Status: Single
CAREER OBJECTIVE
Aspire to attain a good position in a well-known, prestigious engineering organization or
company. Where I will be able to utilize my knowledge, proficiencies, also portray
remarkable aptitude in demonstrating my passion for engineering and belief that good
engineering can help improvise lives of millions through its impact on individual, the
community and environment and progress into better things.
PROFILE
Mechanical Engineering graduate
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Affiliate of IMechE
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Quick-witted
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Diligent and always strives for excellence
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Able to operate effectively in a team or individually
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Able to thrive in challenging, fast-paced environment
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Clear and aligned about goals and vision
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Self motivated and a go-getter
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Excellent interpersonal and intrapersonal communication skills
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Well versed in English, Bahasa Malaysia and Tamil
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Staying ahead of change and possess the willingness to swim upstream
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Inclined to take risks and willing to dive into new career path
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Able to make tremendously positive impact and enthusiastic to make a difference at
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any work background
ACADEMIC QUALIFICATION
(1) Bachelor of Engineering (Honours) Mechanical Engineering
September 2010 – July 2013
London South Bank University
Second Class:1st Division (2:1)
(2) Bachelor of Engineering (Honours) Aeronautical Engineering
September 2009 – July 2010
City University of London
(3) Certificate of Higher Education Malaysia (STPM) Equivalent to A Level
May 2007 – March 2009
Saint Paul’s Institution
Modern & Additional Mathematics, Physics, Chemistry, General Knowledge
Studies
UNIVERSITY PROJECTS
(1) Third Year:
Individual project based on designing and conducting experiments to investigate the
properties of Cycloid. Frontline task was to design and carry out experiments on
types of cycloid and finally comparing it to the existing theory.
Part of the Innovation group project on renewable and sustainable energy.
Frontline task was to create a design concept and present a proposal on how to sustain
energy.
(2) Second Year:
Individual project based on redesigning an automatic can opener. Frontline task was
to create a technical drawing through the use of CAD as well as writing a user manual
of the product.
Part of the Engineering Design & Sustainability project team to test and build
a wind turbine. Frontline task was to manufacture and design sets of blades of the
wind turbine.
(3) First Year:
A group project on web designing. Frontline task is to design a web page using html
coding.
KEY SKILLS
• Computer literate in Microsoft Application (Word, Excel, PowerPoint)
• Experience with several operating systems including Windows and Mac
• Proficient in ANSYS, Solid Edge, Matlab, AutoCAD and NX Siemens
• Machines – Mill, Lathes, Drill Press, Band Saw
• Excellent interpersonal and communication skills
EMPLOYMENT HISTORY
(1) AIG Shared Services – Bukit Bintang, Malaysia (July 2014 – October 2014)
Business Process Specialist
• Performed non-routine analysis and independent judgment in the application of
business rules.
-Communicated with customers to provide further additional information regarding
products or services.
-Followed up with the organization’s clients or customers to ensure that their requests
are accurately provisioned and issues are sufficiently resolved.
-Opened and closed accounts, processed requests, and collected the required
information regarding matters or complaints that require further attention.
-Validated data and entered customer proposal, applications and transactions into
specific line of business policy processing system.
-Ensured processing turnaround time for policy application/transaction processing is
adhered to.
-Generated of quotations, new policies, renewals, endorsements, cancellations and
claims and administration for relevant consumer lines products and according to the
agreed upon Standard Operating Procedures.
-Maintained records of all transactions and interactions made with customers.
-Processed of payment related applications and transactions.
• Attended trainings and coaching as part of the Company’s structured training
program, and contributed to quality and process improvement initiatives as and when
assigned. Participated in various developmental trainings.
• Established and maintained communication with in country operations/operations
team and underwriters – had established relationship through regular communication
via email and any other means as may be required.
(2) Premier Stores – Paddington, London (September 2009 – September 2013)
Cashier
• Greeted customers while entering to the premise
• Received and processed payments by cash, check, credit card and automatic debit
• Offered technical support and information to customers and guests
• Resolved customer complaints
• Worked at a busy environment under great pressure.
• Ensured daily sales target were met
• Computed and recorded totals of transaction
• Multitasked and served customers with an accurate transactions
• Established a good communication and social skills
INTERESTS
I enjoy playing basketball and was a member of the Basketball Team in my
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Secondary School.
I also love playing badminton and was an active member of the Badminton
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Club in Secondary School.
I love being surrounded by books and had served as a librarian in St Paul’s
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Institution.
Travelling.
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VOLUNTEERING ACTIVITIES
I like participating in the annual half-marathon that is held in my hometown,
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Negeri Sembilan every now and then.
• A member/peer educator of Youth Club Association in collaboration with
Family Planning Association where I;
- Helped organize road shows, exhibitions and Campaigns in conjunction
with International AIDS Memorial Day and Breast Cancer Awareness.
- Assisted as a Peer Educator and Trainer on HIV/AIDS Awareness, Sexual
Reproductive Health and Breast Cancer Workshops.
- Attended National Adolescent Health Symposium representing my state’s
Youth Club Association.