Donna Hicks
Torrington, CT
*********@*******.*** - 860-***-****
To obtain a position in a company that can utilize my data processing skills and the ability to focus and bring a
project to completion with little supervision, and allow for additional education and growth in the computer field.
WORK EXPERIENCE
Janitorial Worker
Building One LLC - Torrington, CT - July 2013 to June 2014
Responsibilities
Empty and clean all waste containers, remove waste paper and garbage from the premises to selected area
damp wipe containers.
Vacuum all mats and carpeted areas in office. Clean or damp mop exterior entry areas.
Dusted, wipe and buff all furniture
Order supplies as needed, restocking products as needed
Accomplishments
My husband passed from Cancer, I seen how important it was to have a sanitized, thoroughly cleaned place,
I gave my all, very proud to be a part of keeping the place clean.
Skills Used
Being on time, never calling out, taking pride in every thing I did no matter what I was asked to do.
Administrative Assistant
Connecticut Business Systems - Rocky Hill, CT - August 2002 to September 2004
Responsibilities
answer calls on a 120 extension switchboard
Documented and enter information in a computer system regarding all calls and faxes
Handled all aspects of mailing systems
Ordered office supplies
Did all the sales reps, spread sheets of customers-what was sold, possibilities of a sale, etc.
Accomplishments
Did everything that was asked of me to do in every area of the business
Skills Used
Data Entry on the copiers sold. Worked in the A/R Department when needed-was trained.
Very professional, did all the filing alpha-numeric. Every skill expected in the clerical aspect I was and able
to full fill.
Claims Benefit Specialist
Aetna US Healthcare - Middletown, CT - 2001 to 2002
Responsibilities
Generated letters to physician who were not in compliance with the process
Processed and corrected medical claims in multiple systems.
Processed an average of 30 claims per hour
Accomplishments
This was a temporary position job, I was able to go in 4 different departments, when one assignment ended I
was transferred to another department, Was open to learn everything I could, quick learner, a plus there.
Skills Used
The skills I was responsible for, is what I was trained and demonstrated, a learning process as I went. Very
valuable for me!
ADDITIONAL INFORMATION
I need to share it may have been a while since I was in this field, it all comes back to you like it was yesterday,
need some one to believe in me, and allow me to show I am that person you need to fill the position your
looking for. Quick learner if I need to learn something, very reliable, and will help out where ever I'm needed.