13 years experience in marketing and bpo

M.C.DINESH KUMAR #

***/*,**** **** *****

*********@*****.***, Attipattu, Chennai,

+91 - 967-***-**** Pin code

600120.

Profile:

B.A graduate with 13 years experience in marketing sale and collection BPO

. Hold good analytical skills.

. Innovative and flexible.

. Possess good team management skills and deliver consistent results.

. Have fine organizing skills.

. Self - Motivated and result focused.

Previous Employers:

. Organization : SRI RAGHAVENDRA BUILDERS

Designation : Head Marketing & Sales

Duration : 1 Year (Feb'2014 to Till Date)

. Organization : S B Homes

Designation : Senior Manager Sales

Duration : 1+Years (March'2013 to Feb'2014)

. Organization : YUME Homes & Lands

Designation : Assistant Manager Sales

Duration : 2 Years (Aug'2011 to March'2013)

. Organization : PROCEDYNE ENGINEERS

Designation : Marketing Executive sales

Duration : 2 years (Sep'2009 to Aug'2011)

. Organization : OPTIMUS BPO

Designation : Team Leader (collections)

Duration : 3 years (May'2006 to Aug'2009)

. Organization : MGM DIZZEE WORLD

Designation : Marketing Executive

Duration : 4 years (June'2002 to April'2006)

Job Responsibilities:

. Providing customer service and booking sales.

. Leading sales teams to achieve sales objectives.

. Responsible for Customer Satisfaction.

. Checking the emails received by customers and sending project details.

. Have converted sales for various projects over phone.

. Identifying potential customers in the market for Booking sales.

. E-mail follow-ups to customers and searching for New customers.

. Handling managers sales, customer care and Telecalling teams.

. Customer Query resolution to ensure collection through service.

. Preparing Daily Activity Reports on daily & monthly basis.

. Preparing Variance reports of Agent wise & Team wise.

. Preparing Daily Agent Productivity reports.

. Followed Verification, Review & Approval Process.

. Have ability in handling any type for marketing process.

Education:

> BACHELOR OF ARTS (1999 - 2002)

o From RBANMS First Grade College, Bangalore

o Specialized in HISTORY.

> +2 (1998 - 1999)

o From DR.Ambedkar Pre University College Bangalore

Technical Skills:

Operating system : Windows XP

Office suites : MS Office

Achievements & Accomplishments:

. Received appreciation from customers, peers, colleagues & managers.

. Optimus Topper in Performance & Customer satisfaction.

. Received appreciation for Outstanding Performance Consistently.

. Received appreciation for Team Handling and Team Performance.

. Brought new processes to firm for its growth, using various marketing

strategies and communication skills in order to brand the firm in the

market and attract new clients.

Hobbies and Interests:

. Sports - Walking, Exercise,Swimming, Skiing, etc

. Music - Playing, Listening

. Traveling, Fishing, hunting

. Dancing and Travelling

Strengths:

> Sound expertise in sales

> Excellent written and verbal communication skills

> Good communicator

> Strong Presentation skills

> Persuasiveness - Know-how to demonstrate, promote and sell

> Goal-oriented

> Adapting to new changes and new things.

> Optimistic attitude.

> Good Judgment

> Decision making

Personal Details:

Father's Name : M.Chandran

Date of Birth : 27th March 1979

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Known : English,Hindi,Tamil,Telugu & Kannada,

I hereby declare that the above information furnished by me is true and

correct to the best of my knowledge.

Date : Sincerely,

Place :

M.C.DINESH KUMAR

Contact this candidate