Sebastian Lopez-Muriel
Woodhaven, NY 11421
Phone: 347-***-****
s ***************@*****.***
Customer Service
I have 3 Years of experience
o n miami and my country
colombia on sales and
customer service, call center
s ales, successfully
have the necessary
e xperience and i speak
s panish too.
Desired Occupations
Assemblers and Fabricators,
All Other
Customer Service
Representatives and sales
Skills and Abilities
B ilingual: English & Spanish
with knowledge of Microsoft
Office Suite, helpful, and
g ood relations with the
people.
Honors and Activities
No honors and activities
mentioned.
Education
Colombia
High School Diploma
Colombia
High School Academia
Cencoes High School
Certificates
No certificates mentioned.
Relevant Experience
- Respond to customer From : 06/2013
complaints To: 06 /2014
M acys:
- Explain promotions and
available for sale
Assistant Sales.
- Conduct product
Assistan Storage
demonstrations
North Miami, Florida
- P rovide advice on product
usage
- P rovide a polite and friendly
treatment
- Give a general service
- Answer questions about the
service
- Know how to use terminals
and ordering systems
- Report guarantees and
insurance
- Report on alternative arranged
by the company
- Learn about the market
- Give customer service if there
is no specific department for
such work
From:07 /2014
PM Steak & Fish House
To:08 /2014
North Miami, Florida
Counter Attendants,
Cafeteria, Food Concession,
and Coffee Shop
Wipe tables or seats with
dampened cloths or replace dirty
tablecloths. Set tables with clean
linens, condiments, or other
supplies. Locate items requested
by customers. Scrape and stack
dirty dishes and carry dishes and
other tableware to kitchens for
cleaning. Perform serving,
cleaning, or stocking duties in
establishments, such as
cafeterias or dining rooms, to
facilitate customer service.
Carry food, dishes, trays, or
silverware from kitchens or
supply departments to serving
counters. Clean up spilled food
or drink or broken dishes and
remove empty bottles and trash.
Serve food to customers when
waiters or waitresses need
assistance. Serve ice water,
coffee, rolls, or butter to
patrons. Maintain adequate
supplies of items such as clean
linens, silverware, glassware,
dishes, or trays.
From: 09/2014
Trans Luxe
To: 12/2014
M anhattan, New York
Assemblers and Fabricators,
All Other
P erform quality checks on
products and parts. Package
finished products and prepare
them for shipment. Rotate
through all the tasks required in
a particular production process.
Shovel, sweep, or otherwise
clean work areas. Review work
orders and blueprints to ensure
work is performed according to
specifications. Complete
production reports to
communicate team production
level to management. Determine
work assignments and
procedures. Maintain production
equipment and machinery.
P rovide assistance in the
production of wiring assemblies.
Supervise assemblers and train
employees on job procedures.
Customer Service call center From :
and sales representant, My 06/2012
main tasks are to receive the To:
call from customers and solve 05/2013
Helm Bank S.A.
their disagreements and offer
COLOMBIA
extra services of the company,
Assistant Sales
call the customers and follow
the client until a sale is
finalized