Customer Service Administrative Assistant
Resume:
Valerie Reyes
*******.*****@*****.***
Administrative Professional skilled in the managing the results of the front area. Results-oriented team member dedicated to providing outstanding customer service while fostering teamwork and continuous improvement focused on achieving organizational goals and objectives.
EXPERIENCE
KIDS R KIDS
DIRECTOR ASSISTANT
• Provide quality customer service to parents, students and employees
• Manager the all the centers and have it up to code
• Collect and enter all tuition payments
• Maintain budget
• Place orders for supplies
• Conduct tours for the facility
• Responsible for maintaining child to teacher ratio for 50 employees
• Maintain the security of the facility
Ivy Kids, Richmond, Texas 2014-Present
Administrative Assistant
• Provide quality customer service to parents and students
• Manage time off requests for all teachers
• Collect and enter all tuition payments
• Processes all tuition payments
• Maintains budget
• Create flyers for special events and notices
• Conduct tours of the facility promoting enrollment
• Maintain teacher schedules
• Responsible for maintaining child to teacher ratio count in ten rooms with 30 employees
• Maintain the security of the facility
Full-time Student, Houston, Texas 2013 – 2014
Living Waters School, Rosenberg, Texas 2011 – 2013
Assistant Director
• Maintain the security of the facility
• Maintain teacher schedules
• Responsible for maintaining child to ratio count in ten rooms with 30 employees
• Created lessen plans
• Managed the building
Kids R Kids, Sugarland Texas 2009 - 2011
Pre-K Teacher
• Maintain the security of the facility
• Provide quality customer service to parents and students
• Created lessen plans.
• Led Parent/Teacher conferences twice a school year
Unique Cakes, Rosenberg, Texas 2000 - Present
• Answer incoming calls
• Provide quality customer service
• Take orders
• Process money via cash, check or credit card
• Maintain inventory twice a week
Education
Associates of Business Administration
Wharton County Junior College expected to complete 2015
Professional Affiliations/Certifications
First Aid, CPR, Child Development Associate
Computer Skills Summary
Microsoft Word, Excel, PowerPoint, Publisher, Outlook, School Leader
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