Natalie Lampis

Austin, Texas

602-***-****

acoow4@r.postjobfree.com

Vice President of Business Development

Business Management - Strategic Development - Product and Project

Management

Expertise and Credentials

? Title Lending Expert ? Repossession &

Remarketing ? Strategic Development

? Multi-State Product Knowledge ? Acquisitions & Due Diligence

? Product Development

? P/L Management ? Lien & Electronic Lien

Systems ? Project Management

Professional Experience

EZCORP, Inc. Austin, Texas

2008-Present

Traded on NASDAQ as EZPW, EZCORP is a leading provider of consumer

financial services. EZCORP operates 500 Financial Service centers across 15

states.

Senior Director of Operations & Product Development

2014- Present

. Responsible for all aspects of product development for 500 +

storefront locations in both Canada and US

. New product and program initiatives including but not limited to; ACH

modifications, installment lending, recurring and automated payment

options, online payment portal.

Director of Title Lending

2012- 2014

. Recruited internally by USFS President to strategically recreate EZ's

entire title portfolio

. Title portfolio was on an 11 month decline in every measurable

category.

. Within 30 days, led the successful re-launch of the title product

which included significant product modifications as well as the

introduction of 3 new title products.

. Coordinated multiple project teams including IT, marketing, training,

operations, and collections.

. Drove new market growth in 12 states while launching 2 new markets and

additional store formats.

. Reversed downward trends which resulted in a positive increase in

revenue within 60 days.

. Revenues favorable 32% over prior year.

. Balance growth favorable 60% over prior year.

Director of New Products, Services and Formats

2010-2012

. Create, Execute, and Launch new product and program initiatives

including but not limited to; auto equity loans, motor club, insurance

offering, prepaid debit card, unbanked loan product, customer

experience management and financial service products for multiple

states and formats.

. Due Diligence lead on financial service acquisitions.

. Strategic business case development for EZ executive leadership team

related to financial service product modifications and/or new product

initiatives.

. Project Management including weekly project team meetings,

distributing project plans and team agendas, weekly tracking toward

completion. Continuous follow-up with various departments on open

tasks.

Director of Auto Title Loan Development

2008-2010

. Recruited to EZCORP by CEO to design, develop, launch and manage auto

title product.

. Launched first market in Sept 2008. Generated $15 million revenue in

1st year against a financial plan of $4 million.

. Defined software requirements collectively with both business analysts

and senior development teams.

. Defined and built store level operational and financial reports.

. Aggressively expanded auto title product offering to 450 retail

locations in 12 states. In turn, this allowed EZ to acquire new

market share and improve yields in existing sectors through product

diversification. EZ was not in the title lending space prior to my

arrival.

. Developed back-end of the business to include collections strategy,

repossession, auction management, automotive remarketing, and auto

dialer call campaign strategy.

Community Loans of America Texas/Arizona

2004- 2008

Largest brick & mortar title lender in the United States.

Regional Director of Operations

2006- 2008

. Corporate responsibility for 88 stores.

. Exceeded financial plan by 135%.

. PSA in excess of $600,000 with several stores above $1M

. Daily interaction with Area Managers and field teams.

. Implementation of new products, training, development, and recruiting.

. Selection of new store sites, following with initiation of their

setups, openings, and marketing.

. Full profit/ loss responsibility. Problem solved accordingly through

profit and loss management.

Area Manager

2004- 2006

. Successful turn-around of 9 acquisition stores while managing 4

existing locations.

. Exceeded financial plan in 2005 & 2006 on average of 142%

. PSA in excess of $350,000

. Recruiting, training, development

. Collections

. Sale of repossessed vehicles through car lots. Dealt with private

buyers and auction houses.

. Area Manager of the Year 2005 and 2006

Contact this candidate