Customer Service Management
Resume:
JULIUS G. GUALBA DUBAI, UNITED ARAB EMIRATES
OBJECTIVE
To establish a stable career in an exciting, demanding and equal opportunity to the
company. A dynamic place to work that encourages and rewards initiative and ambition at
every level within the organization.
Personal Details
DOB. 05.30.1976
EDUCATION
Visa Status : EMPLOYMENT
Collegiate – De Ocampo Memorial College - 1997 – 1999
Marital Status : Married
( Hotel and Restaurant Management )
Email:************@*****.***
Secondary – St Joseph Academy - 1989 - 1990
EXPERIENCE Languages
EMAAR Malls Group, Platinum Movie Suites April 20, 2014 - November 29, Tagalog
2014 English
Dubai Mall, Dubai U.A.E
Commis Chef
Strength
Make sure the food is well prepared before presenting to costumer.
Administration
Checking and update the stocks with availability of goods and products to be
Customer Service
Consume by the customer.
Trouble Shooting
Update the services, hygiene and cleanliness standards with employees.
Supervision
Radisson Royal Hotel,Dubai U.A.E December 2013 - March 17, 2014
Icho Japanese Restaurant
Commis I / Sushi Chef / Teppanyaki Chef
Make sure the food is well prepared before presenting to costumer.
Checking and update the stocks with availability of goods and products to be Hobbies
Consume by the customer. Computer
Update the services, hygiene and cleanliness standards with employees. Reading
Arrange of stocks to avoid spoilage and over stocking. Music
Basket Ball
Fujiyama Restaurant, Dubai U.A.E March 13, 2006 – December, 2013
General Cook / Sushi Chef
Through knowledge of restaurant system, policies and procedures.
Providing customers in the highest standards of customer services by
demonstrating excellent knowledge of the products and services.
Make sure food is prepared and present to the costumer in good quality
Checking and update the stocks with availability of goods and products to be
consumed by the customer.
Advising customers with the restaurants most preferred dishes.
Secure the premises clean and tidy.
Informing Management with guest opinions and recommendations.
Tokyo Tokyo Japanese Restaurant Philippines January, 2001 – March 2006
Regular Chef / Kitchen In charge
Responsible for the good quality of food and its standards.
Implemented company rules, regulations and procedures.
Maintain discipline amongst the personnel
Sir / Madam.
It is with great interest that I am forwarding my Resume for your consideration.
My record of academic achievements and professional career history, demonstrates
attributes that make me a valuable employee.
My Resume is enclosed to provide you with details of my skills and accomplishments,
but I am certain that a personal interview would more fully reveal my desire and ability to
contribute to your whole organization.
Thank you for your time and consideration, and do not hesitate to contact me if you have any
questions.
I look forward to speaking with you soon.
Sincerely,
Julius G. Gualba
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