Customer Service Six Sigma

Jeremy L. Jones

334-***-**** *****.********@*****.***

P.O. Box 68, Little Falls, NY 13365

PROFESSIONAL STRENGTHS

A proven leader and U.S. Navy Veteran, nuclear field duty, with a strong record of using Naval Reactors

principles to achieve unprecedented lean/six sigma success in supply chain management.

EDUCATION

Utica College, Utica, NY expected completion May 2015

Masters of Business Administration: concentration in Risk Management

Certified Six Sigma Green Belt within International Paper’s Manufacturing Excellence program July 2011

Louisiana Tech University, Ruston, LA March 2008

Bachelor of Science, Forestry GPA: 3.2/4.0

Bachelor of Science, Economics

PROFESSIONAL EXPERIENCE

Supply Chain Director 5/2014 – PRESENT

Burrows Paper, Little Falls, NY

• Direct responsibility for managing all customer service, purchasing, logistics, risk management,

compliance and sustainability functions within the paper group.

• Implemented Lean Six Sigma supply chain optimization projects with quantifiable savings of over

$302M by year end 2014.

Purchasing Manager 8/2013 – 5/2014

Burrows Paper, Little Falls, NY

• Responsible for ensuring a stable and consistent supply of all raw materials for all Burrows paper

mills in the U.S.

• Managed the fiber certification and sustainability programs for paper and packaging facilities in the

U.S.

Self Employed 12/2012 – 7/2013

Handshake Recycling, Shreveport, LA

• Founded Handshake Recycling as 5013c charity to provide free recycling services for Northeast

Louisiana.

Fiber Specialist 10/2011 - 11/2012

International Paper, Mansfield, LA

• Managed the procurement and delivery of 2.8MM tons annually of roundwood fiber in addition to

three remote woodyard facilities and the career development of assigned personnel.

Lean / Six Sigma champion for pulp and power business units responsible for driving 5S, waste and

•

variability reduction projects to completion.

Central Region Project Coordinator 5/2010 - 10/2011

International Paper, Prattville, AL

• Certified Six Sigma Green Belt with demonstrated mastery of 12 lean / six sigma tools delivering

ytd savings of $935M for 3 mills in Central Region.

Procurement Forester 3/2008 - 5/2010

International Paper, Prattville, AL

• Responsible for the purchase and delivery of 386,000 tons of pine and 270,000 tons of hardwood

annually in support of Central Alabama basin facilities.

MM2 (SS) / Nuclear 10/1998 - 10/2004

United States Navy, Portsmouth Naval Shipyard, NH.

USS Alexandria SSN 757

Qualified all watch stations including Engine Room Supervisor.

•

Routinely monitored and maintained steam plant equipment.

•

AWARDS / CERTIFICATES

Risk Management for DOD Security Programs. 2014

Lean Six Sigma Green Belt. 2011

Key Driver Award, International Paper. 2009

(Recognized for “outstanding contribution to the success of International Paper’s Global Sourcing business.”)

Qualified in Submarines. 2002

Military honors / medals for distinguished service / Letters of commendation (8)

LEADERSHIP ACTIVITIES / SERVICE

Northeast Parent and Child Society, Oneonta, NY 2014

Support service providing training and child therapy programs

•

PetSavers Animal Shelter, Shreveport, LA 2012

Serve as public relations specialist and volunteer

•

All Saints Episcopal Church, Montgomery AL 2010

Elected to serve a two year term on church vestry

•

Salvation Army ALM Division, Montgomery AL 2009

Designed, implemented and funded the “yellow card” program.

•

Louisiana Department of Culture, Recreation and Tourism 2007

Conducted training and educational programs.

•

Hurricane Katrina Volunteer, Ruston LA. 2005

Provided relocation assistance for evacuees in the local area.

•

TVCCA Head Start Program, Groton CT. 2004

Volunteered as substitute teacher.

•

REFERENCES / PROJECTS / DOCUMENTATION AVAILABLE UPON REQUEST

Contact this candidate