Sales Customer
Resume:
Raymond F. Dunn Jr.
Plaistow NH **865
********@*****.***
Education:
Southern New Hampshire University
Masters in Marketing GPA 3.7
Custom Marketing/
International Focus
1989-1994
University of Massachusetts at
Lowell
B.A. Political Science
Political Science Club
Native American Outreach
1985-1989
Chelmsford High School
Academically in upper sixth of
class
Cross Country Running, SADD,
and DECA
Experience:
12/13-present
L-com Inc.- Inside Sales Account Manager
Providing stock and custom price quotes via web
and phone. Responsible for all phases of the sales
process from establishing new accounts through
customer calling and networking, to growing accounts
by assessing the customers' needs, presenting viable
technology options, and closing sales.
One million or more closed each quarter since I
began the position.
3/13-12/13
The Mortgage Specialists- Marketing Representative
Calling and interviewing those who
seek mortgage
Assistance and matching those needs to
conventional
Fannie Mae and Freddie Mac backed
loans. Debt
and credit score counseling. Licensed
in NH, MA, and ME.
3/99 to 3/13
Verizon Residence- Sales and Service Consultant
Selling phone, Internet and television products to
residential customers in NY, MA, and RI. Cloud
based Security, Antivirus, Backup and Game packs sold
as well. Keeping up to date on both product knowledge
and company promotions to ensure the best value for
the customer. Exceeding the monthly revenue goals for
the company for every full month online.
Presidents Club - 2008, 2009, 2010, 2011, 2012 (top
5% of the sales force)
Diamond Club - 2002, 2003, 2004, 2005, 2006, 2007
(top 10%)
.
7/98 to 3/99
The May Company- Credit Representative
Working with 60-day delinquent customers with high
balances with various options such as in house credit
counseling, payment arrangements, and balance
reduction plans. Teamwork and fact finding skills are
essential. Credit inquires as well as skip tracing
done often. Was able to negotiate over 95% pay
ability.
5/97 to 7/98
Toyota/Lexus Financial - Account Representative
Calling and reminding customers of contractual
payment due, assessing pay ability, and working out
payment arrangements on behalf of Toyota Motor
Credit and Lexus Financial. Such procedures also
completed such as extending, rewriting,
transferring, and as a last resort measure
repossessing accounts. The goal was to keep the
unit with the customer. Educating finance and
contract related issues to customers.97% vehicle
retention rate maintained during my position there.
(People kept in their vehicles paying)
9/93 to 5/97
U.S. Coast Guard Station Boston-
Public Relations/Base Safety Sergeant
A civilian position assigned to
providing full base safety and security.
Interacting with all facets of the public using
human relations skills,
ability to deal with military, contractor, and
civilian personnel. Ability to
handle and delegate tasks assigned such as
base information and dispatch,
gatehouse, patrol, as well as extensive military
administrative functions.
Worked with the State Department, FBI, State and
Boston Police for VIP events.
Activities
Chelmsford/UML Alumni Association
National Geographic Society
Enjoying many drives, campaigns,
and activities.
Contact this candidate