Receptionist/Clerical/Admin
Resume:
Alyana Randolph
Bronx, NY 10467
*************@*****.***
Summary - Seeking a position in warm and friendly environment in Customer
Service.
Skills / Summary of Qualifications:
. Able to work in a team setting as well as independently / Dedicated
Team Player
. Certification: National Retail Federation Certification, Microsoft
Office Specialist: Word Certification
. Computer Skills: Microsoft Word, Power Point, Internet, Typing, Data
Entry / Keyboarding
. Excellent communication and organization skills
H&R Block
Bronx, NY
Client Services Professional
1/14 to present
. Greet clients in warm and professional manner
. Answer phone calls in friendly manner
. Set up appointments for clients
. Call clients to remind of appointments or reschedule
. Keep waiting area clean
. Take accurate messages for tax professionals and manager
. Communicate with clients to answer questions
. Operate cash register and handle electronic payments
Opportunities for a Better Tomorrow
Brooklyn, NY
Office Assistant (Job
Training/Internship) 10/14 to 2/15
. Make phone calls and set up interviews
. Assisting with filing and maintaining records
. Assist with planning various on-site events (I.e. Employment Fair,
etc)
. Open, sort and route incoming mail and prepare out-going mail
. Operate office machines, such as photocopiers and facsimile machines
. Communicate with customers to answer questions and explain information
Celia Cruz High School Bronx, NY
Student Aide 09/12 to 5/13
. Answering/transferring phone calls.
. Filing important documents. Data entry.
. Assisting with daily activities (lunch, dismissal).
. Providing assistance and/or information to both students and parents.
Organizing important documents. Cleaning of the office.
Education/ Training
Opportunities for a Better Tomorrow
Brooklyn, NY
Courses: Computer Application, Office Procedures, Data Entry, Business
English, Business Math, and World of Work.
Frederick Douglas Academy VI Far Rockaway, NY
High School Diploma, 2013
Contact this candidate