Customer Service Human Resources

Danielle K. Geissler

**** ***** ** ******** ***** WI, 54729

Cell Phone :715-***-****

Email: ********@*****.***

Education

BBA-University of Wisconsin-Eau Claire

• •

Attended: September 2010-December 2013 Certificate: Advanced Business Communication

• Major: Business Management

• Area of Study: Human Resources

Additional Skills and Proficiencies

• Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher)

• Adobe (Acrobat, Photoshop)

• Social Media (Facebook, Twitter, YouTube, Flickr)

Experience

Citizens Community Federal- Head Teller/ Branch Manager, June 2012-February 2015

• Supervised and coordinated activities of workers

• Directed all operational aspects of the branch including customer service, human resources, and sales

• Responsible for progress of employees including hiring, training, and yearly reviews

• Assisted in the training and career development of new hires

• Efficiently managed co-workers while assisting them

• Correctly supervised and balanced the vault daily

• Accurately handled cash to ensure cash drawer balances

• Quickly and accurately processed transactions

• Established rapport with customers to ensure a positive experience

Visit Eau Claire- Social Media Intern, May 2012-Novemeber 2012

• Ability to gain attention of large crowds

• Ensured business members vision was honored

• Effectively used Social media to attract and gain customers

• Aided in creating promotional events throughout the community

American Red Cross- Human Resource Intern, March 2012-December 2012

• Attracted new volunteers by creating postings for various recruiting techniques

• Meticulously kept track of all volunteer hours for the Western Wisconsin chapter

• Organized several events including an appreciation dinner and a fire awareness initiative

Valley Credit Union- Teller, June 2010-April 2012

Danielle K. Geissler

8652 142nd St Chippewa Falls WI, 54729

Cell Phone :715-***-****

Email: ********@*****.***

• Responsible for proper procedures to open and close the branch

• Ability to keep information confident with keeping members in mind

• Effectively communicated as a team to ensure smooth operations and customer service

• Accurately opened and closed IRA, CDs, UTMAs, Savings, and Checking accounts and cashed Savings Bonds

McDonalds- Crew Trainer, May 2006-June 2010

• Successfully completed orientation for new employees

• Consistently trained new employees on various areas of the restaurant

• Assisted in creating new training methods to improve employee success

• Communicated efficiently with customers and fellow employees

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