Management Insurance
Resume:
TALIA D. MACKEY
Monmouth Junction, NJ 08852
**********@*****.***
SUMMARY
Result-oriented corporate paralegal with experience maintaining proper
claim files, resulting in the successful resolution of litigated claims;
saving the company millions of dollars annually. Proven strengths in
identifying and resolving problems, and a highly motivated self starter
with excellent interpersonal skills. Additional areas of competence
include:
Claims Litigation Document Review Case Management
Billing Audits Case Summaries File
Management
PROFESSIONAL EXPERIENCE
JOHNSON & JOHNSON, New Brunswick, NJ 2011- 2013
Legal Clerk (Contractor)
Assisted the legal department with reviewing lawsuits submitted by
attorney's regarding plaintiff's
allegations of product defect.
. Created newly acquired lawsuits in a matter management system, containing
various parties involved and damages incurred, process documents, entered
SOP's and recreated document ids, uploaded document content, issue
litigation hold notices.
. Reviewed legal documents of a high confidential nature received from the
plaintiff firms.
. Identified data elements in the legal documents and entered into matter
management system, proofread entered information for quality control and
filled in required information
. Scanned documents into litigation file for attorneys review and
catalogued for retrieval.
THE HARTFORD INSURANCE CO., East Windsor, NJ 2011-2011
Legal Secretary (Contractor)
Assisted legal staff in communicating with internal and external parties
required for the organization of legal files and for the preparation of
trials.
. Communicated with the courts, paralegals and legal secretaries to gather
information needed for the organization and coordination of files.
. Organized discovery documentation for submission to required parties for
review, also review discovery responses received and requested medical
and work authorizations.
. Drafted general correspondence and legal documents including pleadings
also case match documents.
. Maintained confidentiality of client information in accordance with the
firm's policies.
CNA INSURANCE COMPANY, Cranbury, NJ
2003-2010
Litigation Paralegal -Litigation Claims /Environmental & Mass Tort
Compiled and managed litigation claim file documents required for settling
litigated claims to increase productivity and efficiency.
. Searched internet to obtain financial data and corporate histories on
insurers to determine nature of business.
. Drafted and send acknowledgement letters and other written correspondence
to required parties to acknowledge complaint and determine company's
liability coverage, and set up new loss files.
. Reviewed policy conditions, provisions, exclusions, and endorsements and
assign reserves values. Contacted attorneys to request updated status
reports on current trials to ensure that the most accurate information is
documented and utilized for effective resolution of claims.
. Communicated with internal and external parties to gather current
litigation information for the organization and coordination of new
complaint files, properly code claims, updated and managed all claims
files and databases, generate loss runs.
. Audited and processed legal invoices for payment, organized settlement
documentation and processed payments to ensure payments are issued timely
to prevent legal action against company.
. Maintained excel spreadsheet for large accounts and closed files on
resolved claims
LEHMAN BROTHERS, Jersey City, NJ
2002-2002 Documentation Analyst
(Contractor)
Detected and prevented money laundering for the use of financing terrorism
through the financial market.
. Reviewed account information and pertinent documents to determine if
proper documentation, including required signatures were filed for each
account to track the accuracy of account holders transactions.
. Compared new account information with existing documentation for accuracy
to prevent the unauthorized transfer of funds.
. Identified and reported suspicious transaction documentation to ensure
that any fraudulent activity is investigated and in compliance with
regulatory guidelines.
. Worked on various projects as assigned, exported financial data,
extracted data and merged data to compile final financial spreadsheets.
PRUDENTIAL LIFE INSURANCE COMPANY, Newark, New Jersey 1997-2001
Claims Examiner
Analyzed and investigated written complaints in the alternate dispute
resolution process for a major class action lawsuit involving life
insurance policies.
. Conducted investigations by contacting claimants and agents and requested
supporting written documentation to determine the accuracy of the
policyholders claim allegations.
. Compiled and reviewed documentation to assist in determining an
appropriate solution to resolve the policyholder's complaint, calculated
refunds and updated financial record keeping system on a consistent basis
. Prepared case summaries in accordance with company policies and
procedures used for negotiating settlements at mediations and hearings.
. Composed correspondence to claimants of final outcome of the litigation
based on the investigation.
EDUCATION
Bachelor of Science, Business Management Paralegal Certificate
Fairleigh Dickinson University, Teaneck, NJ Essex County College,
Newark, NJ
TECHNICAL SKILLS
Microsoft Word, Excel, PowerPoint, Outlook, Access, Lotus Notes, Team
Connect
Notary Public Present
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