March **th, ****

TO WHOM IT MAY CONCERN

Dear Sir/Madam:

I am submitting this formal application, in confidence, to inquire if there are

any challenging positions available in your establishment.

In perusing my enclosed resume, you will notice that I have attained

numerous computer training certificates to enhance my marketability, as

well as attended many educational institutions. Exceptional working habits,

meaningful exposure, as well as valuable knowledge that I feel have made a

significant contribution to my overall molding as an individual. My wealth

of experiences have afforded me many opportunities to utilize my banking

and customer service skills.

I am confident to assume greater responsibilities, and opportunities for

advancement. I have taken the initiative to fully equip myself for the

challenges in today’s business world, which will make a significant and

productive contribution to your establishment and will excel in any task

given the opportunity to do so.

In conclusion, I can be contacted by cellular phone at 242-***-**** or

e-mail me acookj@r.postjobfree.com, if any further information is

needed. I await your response and I thank you for your consideration.

Sincerely,

Abigail P. Williams

Attached: resume

PERSONAL ATTRIBUTES:

Proficiency in MS Word and Excel

Capable of handling increasing levels of responsibility

Enthusiastic and committed to professional excellence

Personable, articulate and professional in manner and appearance

Sharp, innovative, quick learner, proven ability to adapt quickly to a

challenge

Special flair for relating with range of personalities

Lead by example and establishes a professional work environment

based on respect

PROFESSIONAL EXPERIENCE:

BAHAMAS ELECTRICITY CORPORATION

December 15th, 2003 –January 30th, 2015

CASHIER

Customer Services Department

Count monies in cash drawers at the beginning of shifts to ensure that

•

amounts are correct and that there is adequate change.

Maintain clean and orderly work area

•

Greet and assist customers

•

Answer routine questions, complaints and explain charges of billings

•

procedures or policies

Make sure customers have proper identification when cashing checks

•

or the use of credit/debit cards

Receive and account for monies from the public in payments by cash,

•

checks, credit cards, debit cards, vouchers or gift certificates

Issue receipts, refunds, credits or change due to customers

•

Keep periodic balance sheets of amounts and numbers transactions

•

Print reports of all daily customers transactions

•

CREDIT SUISSE AG NASSAU BRANCH TREASURY & ISSUANCE

December 17th, 1997 - October 31st, 2002

BANKING CLERK

Operations/Administration Department

Review of client files for Compliance Department

•

Verification of client signed telefax agreement of instructions that

•

his/her signature matches the specimen signature located in the

documentation file

Signature checks of all authorize signatories for client transactions

•

Clients communications via faxes

•

Custody and filing of all clients confidential correspondences and

•

documents

Custody of securities transactions, sales purchases, dividend and term

•

deposits

Dispatch of all clients statements and other mailings

•

Maintenance of all clients cards – cif numbers & change of addresses

•

Preparation of retain documents for visiting clients

•

Responsible for the signing of all clients request forms

•

Computer printing of all clients daily, monthly, quarterly and annually

•

statements

Administrative services to other departments including archiving

•

Opening & deletion of clients master data in CSIBP

•

MINISTRY OF TOURISM

September 18th 1993 – November 23rd, 1997

SECRETARY

Reception Services Unit

Answered the telephone in a professional manner

•

Responsible for the duties in the absence of the Assistant Manager

•

Updating information for Familiarization Tours for Travel Agents

•

Assisted with celebrities and film crew members with date and time of

•

arrivals

Filing and typing all computer correspondences

•

Overseeing all staff confidential documents

•

Recorded incoming and outgoing documents

•

Prepared all sick and vacation forms for staff members

•

Prepared monthly roster for staff members

•

Communicated via faxes, telex machines and took minutes for various

•

meetings

MINISTRY OF TOURISM

June 26th, 1987 – September 17th, 1993

SR. CLERICAL ASSISTANT

Information Department

Answered the telephone in a professional manner

•

Provided Bahamian students and visitors alike with information about

•

the Bahamas via verbal telephone communication and through written

correspondence such as letters and brochures explaining hotel

accommodations, attractions and sightseeing on the Bahamas and the

Family Islands

• Recorded incoming and outgoing documents

• Communicated via faxes, telex machines and took minutes for various

meetings

MINISTRY OF TOURISM

May 30th, 1983 – June 29th, 1987

CLERICAL ASSISTANT

Library /Registry Department

Answered the telephone in a professional manner

•

Recorded incoming and outgoing documents

•

Purchased and updated books

•

Prepared students literature for handouts

•

Sorted mails for all Bahamas Tourist Offices

•

EDUCATIONAL BACKGROUND

International Business Professionals (IBP

COHEN & KLEIN CONSULTING, INC

Certificate of Completion Quality Customer Service

Intermediate MS Word

Intermediate MS Excel

Introduction MS Word

Introduction MS Excel

Bahamahost Association

Certificate of Merit

1st session of Spanish Classes

Recognition of Team Effort and Achievement

Image Improvement Bahamas Ltd

Certificate of Attendance in Customer Service Seminar 21st Century

Certificate of Participation in Secretary As Manager Course

Certificate in Basic work Improvement 1A Course

Caribbean Tourism Association Conference

Bio-Diversity Conference

“Beyond Better to Best” Seminars

EDUCATIONAL BACKGROUND CONT’D

Telephone Etiquette

BJC’S

History

General Science

English Language

English literature

Religious Knowledge

BAHAMAS ACADEMY

High School Diploma

BAHAMAS BAPTIST COLLEGE

Certified Professional Secretary Programme

International Association Administrative Professionals

REFERENCES

Upon Request

Contact this candidate