Sales Customer Service
Resume:
Charles Richardson
Montgomery, AL 36105
*******************@*****.***
Overview of Skills and Experience
> 11 years of sales and marketing management experience in a multi-unit,
multi-location capacity.
> Successfully managed as many as 50 employees in multiple locations.
> Full recruitment responsibilities for entry level, management, and mid-
level management positions.
> Full Profit and Loss responsibility.
Employment History
Sears Holding Corporation
Area Marketing Manager, Sears Home Services
April 2013 - Present
> Recruit and train new sales and marketing representatives
> Train, coach, and motivate sales and marketing associates to obtain
quality leads
> Develop sales and marketing associates for advancement
> Conduct frequent sales meetings
> Implement the latest sales strategies and execute Company policies
> Track and analyze key factors that impact sales growth throughout the
market
PLS Financial Inc.
Regional Sales Director
June 2002 - September 2013
> Recruit and train new customer service representatives, assistant
store managers, store managers, and district sales managers
> Implement sales programs and coordinate operations to execute programs
> Full Profit and Loss responsibility for 35 stores in two states
(AL/FL)
> Conduct sales meetings to discuss productivity, new Company policies,
and latest sales techniques.
> Train, coach, and motivate my team to achieve sales objectives
Education
Auburn University of Montgomery
September 2005 - May 2007
> Masters of Business Administration (MBA)
> 4.0 average
Faulkner University
May 1998 - May 2002
> B.S. Business Administration
> 4.0 average
Community Involvement and Interests
> Board of Trustee Member for Snowdoun United Methodist Church
> Project Coordinator and point of contact for Habitat for Humanity.
> Commissioner and Board Member, Montgomery Gray Dixie Youth Girls
Softball
> Member, Alabama Cattlemen's Association, Montgomery AL. Chapter.
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