Manager Sales

Tom Gorrell

**** ******* ***********, ** ***** Phone: 708-***-**** E-Mail: **********@***.***

OBJECTIVE

Obtaining a management / sales position utilizing my service and problem solving skills to establish and build strong client relationships.

Developing and implementing strategies to increase customer base, reach sales goals, and improve client services and satisfaction to build

long term commitments and loyalty.

MAJOR ACCOMPLISHMENTS

Badged Signatory at Midway Airport

Received Illinois Real Estate License in April of 2006

Office leader in both sales and listing transactions for 2006/2007, averaging over $10 million sold each year.

Host of Real Estate Seminars for home buyers and sellers to educate and help maximize their situation.

Recruited and hired by Helzberg Diamonds and promoted to Store Manager within first month.

Member of Phi Theta Kappa. National Honors Fraternity.

EXPERIENCE

Real Estate Broker 04/2006 – Current

Gobber Real Living Realty- Westchester, IL

Received Illinois Real Estate License in April 2006

Office leader in both sales and listing transactions for 2006 & 2007 averaging more than $10 million each year.

Hosted seminars for home sellers and buyers to increase awareness of market conditions and build client base.

Sales & Service Manager 11/2014 - Current

TSI-Snow and Ice Removal

Top Sales Producer for 2014/15 negotiating & closing over 50% of new contracts & renewal of over 50% client base

Badged Signatory at Midway Airport-Liaison & Supervisor for top client Southwest Airlines

Managed customer concerns & service issues for over 50 Chicagoland properties (Marina Towers-WGN-Chicago Archdiocese)

Assistant Store Manager/Department Manager 12/2011 – 03/2014

Joseph A Bank Men’s Clothing- Oak Brook, IL

Achieved # 5 ranking as sales leader in region overall with company and top sales in store.

Responsible with all Manager duties (cash drawer, inventory, etc.) store leader at setting and achieving all sales goals.

Store Manager 10/2003 - 8/2005

Helzberg Diamonds- Hodgkins, IL

Hired as Turn Key Manager and promoted to Store Manager within first month.

Responsible for $2.8 million inventory of diamond, precious metals and gem stones.

Hired staff and implemented training techniques and role playing to achieve and exceed sales goals.

Increased sales 25% and cut expenses 5% within first 8 months.

Store Manager 11/2002 - 10/2003

Whitehall Jewelers- Northbrook, IL

Managed store and controlled $2.0 million dollars’ worth of diamonds and precious gemstones.

Increased sales more than 30% over previous year.

Hired jeweler to cut repair expenses and increase gross profit margin to 60% and increased customer service and satisfaction.

Sales & Service Manager 8/1996 - 10/2002

Vid Tech Audio Visual- Lisle, IL

Responsible for the scheduling, billing, set up and operation of audio visual equipment for (6) north side hotel and training

facility accounts.

Maintained existing banquet and corporate accounts.

Established contacts, set up appointments, and negotiated contracts for new accounts.

EDUCATION

Columbia College Chicago, IL - B.A. Degree Communication/Corporate Video Production GPA: 3.5

Studies included Facilities Management as well as Production.

Producer of "Behind The Screen" Columbia College soap opera which aired weekly on local cable channel. Internship with the American

Hospital Association

KEYWORD SUMMARY

Organized and Detail Oriented with experience as Manager, Supervisor, Consultant, Contract Negotiation, Public Speaking, Sales Leader.

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